Company Logo

Is there an Abstract outage?

Abstract status: Systems Active

Last checked: 8 minutes ago

Get notified about any outages, downtime or incidents for Abstract and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Abstract outages and incidents

Outage and incident data over the last 30 days for Abstract.

There have been 0 outages or incidents for Abstract in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Abstract

Outlogger tracks the status of these components for Xero:

Abstract Desktop Active
Abstract Support Tools Active
Abstract Web App Active
Abstract Website Active
API Active
Job Queues Active
Project Storage Active
Sketch Plugin Active
Component Status
Abstract Desktop Active
Abstract Support Tools Active
Abstract Web App Active
Abstract Website Active
API Active
Job Queues Active
Project Storage Active
Sketch Plugin Active

Latest Abstract outages and incidents.

View the latest incidents for Abstract and check for official updates:

Updates:

  • Time: Oct. 14, 2022, 8:12 p.m.
    Status: Resolved
    Update: We've released a new version of the Abstract desktop app that has resolved problems creating branches and opening files for M1/M2 Mac users, but please reach out to the Support team with any lingering issues!
  • Time: Oct. 14, 2022, 2:14 p.m.
    Status: Monitoring
    Update: It appears this issue was likely affecting users with M1/M2 (ARM) Macs. We've released an updated version of the desktop app (98.2.1) and are monitoring the version to ensure it resolves the issue.
  • Time: Oct. 13, 2022, 10:10 p.m.
    Status: Investigating
    Update: Some users are reporting problems creating branches and opening files after updating Abstract to version 98.2.0. We're investigating this, but in the meantime we recommend reinstalling Abstract version 94.1.14 so that you can get back to work as quickly as possible: https://downloads.goabstract.com/mac/Abstract-98.1.14.zip

Updates:

  • Time: Oct. 12, 2022, 7:10 p.m.
    Status: Resolved
    Update: It looks like a caching service failing to start was the culprit; we've since corrected this issue and after some monitoring, the caching service is now working properly again. This incident should be resolved, but if you're still having trouble, please let us know at [email protected]!
  • Time: Oct. 12, 2022, 2:31 p.m.
    Status: Monitoring
    Update: We've implemented a fix for this incident and we're monitoring the results.
  • Time: Oct. 12, 2022, 2:15 p.m.
    Status: Identified
    Update: We've identified the cause of the issue affecting collections, files, and syncing, and we're implementing a fix.
  • Time: Oct. 12, 2022, 1:40 p.m.
    Status: Investigating
    Update: We’re actively investigating issues displaying collections, missing files, and other errors in the Abstract desktop and the web app.

Updates:

  • Time: July 25, 2022, 7:58 p.m.
    Status: Resolved
    Update: We have released an update to the Abstract Desktop App that includes the newest Sketch plugin which resolves the message about incompatibility with Sketch 90. Please install the available update when prompted to get the new version. As always, please contact Support with any questions!
  • Time: July 22, 2022, 5:51 p.m.
    Status: Monitoring
    Update: Just a quick update: we have a solution ready and are in the process of releasing an update to the desktop app that resolves the message about incompatibility with Sketch 90.
  • Time: July 21, 2022, 10:38 p.m.
    Status: Monitoring
    Update: If you've upgraded to Sketch 90, you may be seeing an alert stating: "This plugin is incompatible with Sketch 90." We worked with Sketch yesterday to resolve an issue with the plugin, and it looks like the status of the plugin just hasn't been updated on their side yet. We've tested the plugin to ensure it's still functional, so you can manually re-enable the Abstract plugin and continue working as normal until Sketch is able to update the official status. As always, please contact Support with any questions!

Updates:

  • Time: July 12, 2022, 9:07 p.m.
    Status: Resolved
    Update: After our team located the source of memory and scaling issues in the affected server causing the problems with collections, we deployed several incremental fixes to bring the service back up to speed. Out of an abundance of caution, we decided to closely monitor these fixes before we closed the incident, but now consider it resolved.
  • Time: July 6, 2022, 4:30 p.m.
    Status: Monitoring
    Update: We've implemented a fix for collections showing as blank or missing artboards and we're monitoring its effectiveness.
  • Time: July 6, 2022, 4:18 p.m.
    Status: Investigating
    Update: We're investigating reports from users that collections are either missing artboards or are showing as blank.

Updates:

  • Time: July 12, 2022, 9:07 p.m.
    Status: Resolved
    Update: After our team located the source of memory and scaling issues in the affected server causing the syncing trouble, we deployed several incremental fixes to bring the service back up to speed. Out of an abundance of caution, we decided to closely monitor these fixes before we closed the incident, but now consider it resolved.
  • Time: July 6, 2022, 4:16 p.m.
    Status: Monitoring
    Update: We've implemented a fix and we're monitoring its effectiveness.
  • Time: July 6, 2022, 3:42 p.m.
    Status: Identified
    Update: We have identified a fix for the syncing-related issues in Abstract and are working to implement it.
  • Time: July 5, 2022, 7:05 p.m.
    Status: Identified
    Update: We've identified the cause of the issues related to syncing with Abstract's web servers and are working on a resolution.
  • Time: July 5, 2022, 7:04 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 5, 2022, 5:19 p.m.
    Status: Investigating
    Update: We’re actively investigating issues relating to syncing with Abstract's web servers, which is leading to issues properly displaying collections, creating and merging branches, opening and creating files, and other communication issues between the Abstract desktop and the web app.

Check the status of similar companies and alternatives to Abstract

NetSuite
NetSuite

Systems Active

ZoomInfo
ZoomInfo

Systems Active

SPS Commerce
SPS Commerce

Systems Active

Miro
Miro

Systems Active

Field Nation
Field Nation

Systems Active

Outreach
Outreach

Systems Active

Own Company

Systems Active

Mindbody
Mindbody

Systems Active

TaskRabbit
TaskRabbit

Systems Active

Nextiva
Nextiva

Systems Active

6Sense

Systems Active

BigCommerce
BigCommerce

Systems Active

Frequently Asked Questions - Abstract

Is there a Abstract outage?
The current status of Abstract is: Systems Active
Where can I find the official status page of Abstract?
The official status page for Abstract is here
How can I get notified if Abstract is down or experiencing an outage?
To get notified of any status changes to Abstract, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Abstract every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Abstract do?
Collaborate on Sketch designs in real-time with version control. Work together on the same file without losing the original.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free