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Is there an Acquia outage?

Acquia status: Systems Active

Last checked: 6 minutes ago

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Acquia outages and incidents

Outage and incident data over the last 30 days for Acquia.

There have been 4 outages or incidents for Acquia in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Acquia

Outlogger tracks the status of these components for Xero:

Acquia Academy Active
Acquia Campaign Factory Active
Acquia Campaign Studio Active
Acquia CLI Active
Acquia Cloud CD Environments Active
Acquia Cloud CD Pipelines Active
Acquia Cloud Next Active
Acquia Code Studio Active
Acquia Commerce Manager Active
Acquia Content Hub Active
Acquia Customer Data Platform Active
Acquia DAM (Classic) Active
Acquia DAM (Widen) Active
Acquia Docs Active
Acquia Edge CDN Active
Acquia Edge Security Active
Acquia Migrate Active
Acquia Optimize Active
Acquia Personalization Active
Acquia Search Active
Acquia Site Factory Active
Acquia Site Studio Active
Acquia Support Systems Active
Cloud IDE Active
Cloud Platform Enterprise Active
Cloud Platform Professional Active
Drupal Cloud API Active
Drupal Cloud UI Active
Node.js Active
Component Status
Acquia Academy Active
Acquia Campaign Factory Active
Acquia Campaign Studio Active
Acquia CLI Active
Acquia Cloud CD Environments Active
Acquia Cloud CD Pipelines Active
Acquia Cloud Next Active
Acquia Code Studio Active
Acquia Commerce Manager Active
Acquia Content Hub Active
Acquia Customer Data Platform Active
Acquia DAM (Classic) Active
Acquia DAM (Widen) Active
Acquia Docs Active
Acquia Edge CDN Active
Acquia Edge Security Active
Acquia Migrate Active
Acquia Optimize Active
Acquia Personalization Active
Acquia Search Active
Acquia Site Factory Active
Acquia Site Studio Active
Acquia Support Systems Active
Cloud IDE Active
Cloud Platform Enterprise Active
Cloud Platform Professional Active
Drupal Cloud API Active
Drupal Cloud UI Active
Node.js Active

Latest Acquia outages and incidents.

View the latest incidents for Acquia and check for official updates:

Updates:

  • Time: Nov. 20, 2024, 4:37 a.m.
    Status: Resolved
    Update: The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
  • Time: Nov. 20, 2024, 12:04 a.m.
    Status: Investigating
    Update: Acquia is investigating an issue impacting Pipelines jobs. Customers will see pipelines jobs failing to start. We will provide additional updates as information becomes available.

Updates:

  • Time: Nov. 4, 2024, 6:52 p.m.
    Status: Resolved
    Update: The underlying cause of this issue has been addressed. All affected services have been restored and are operational at this time.
  • Time: Nov. 4, 2024, 6:15 p.m.
    Status: Monitoring
    Update: Acquia has rolled out a fix to address the permission-related issues affecting the tasks services for Acquia Site Factory applications. We are continuing to monitor performance at this time.
  • Time: Nov. 4, 2024, 4:42 p.m.
    Status: Identified
    Update: Acquia has identified a fix for the permission-related issues affecting the tasks services for Acquia Site Factory applications. We are currently in the process of rolling out this fix and will continue to provide updates as soon as they are available.
  • Time: Nov. 4, 2024, 2:22 p.m.
    Status: Identified
    Update: Acquia has identified the cause resulting in permission-related issues with the tasks services for Acquia Site Factory applications. We are currently working towards providing a resolution around the same. We will provide updates as soon as they are available.
  • Time: Nov. 4, 2024, 8:04 a.m.
    Status: Investigating
    Update: Acquia is currently experiencing permission-related issues with the tasks services for Acquia Site Factory applications such as database backups, cache clear, etc. We are currently investigating and will provide updates as soon as they are available.

Updates:

  • Time: Nov. 1, 2024, 8:49 p.m.
    Status: Resolved
    Update: The underlying cause of this service interruption has been addressed. All services are operational at this time.
  • Time: Nov. 1, 2024, 7:12 p.m.
    Status: Monitoring
    Update: The current issue has been addressed and tasks are beginning to process, with a bit of delay. We will provide updates as they become available.
  • Time: Nov. 1, 2024, 3:23 p.m.
    Status: Investigating
    Update: Acquia is investigating an issue impacting Pipelines jobs. Customers will see pipelines jobs failing to start. We will provide additional updates as information becomes available.

Updates:

  • Time: Oct. 30, 2024, 1:02 p.m.
    Status: Resolved
    Update: The underlying cause of this service interruption has been addressed. All affected Acquia Personalization (formerly known as Acquia Lift) services have been restored. All services are operational at this time.
  • Time: Oct. 30, 2024, 12:31 p.m.
    Status: Monitoring
    Update: The cause of the interruption of service impacting Acquia Personalization (formerly known as Acquia Lift), has been identified and a fix has been applied. We are continuing to monitor performance at this time. We will provide more information as it becomes available.
  • Time: Oct. 30, 2024, 11:46 a.m.
    Status: Identified
    Update: The interruption in Acquia Personalization (formerly known as Acquia Lift) services for some applications has been identified. We are working to resolve it at this time. We will provide additional updates when services have been fully restored.
  • Time: Oct. 30, 2024, 11:02 a.m.
    Status: Investigating
    Update: We are currently investigating an interruption in Acquia Personalization (formerly known as Acquia Lift) services. We will provide additional information as it becomes available.

Updates:

  • Time: Oct. 22, 2024, 8:04 p.m.
    Status: Resolved
    Update: The underlying cause of this issue has been addressed. All affected services have been restored. All services are operational at this time.
  • Time: Oct. 22, 2024, 7:36 p.m.
    Status: Monitoring
    Update: The cause of this issue has been identified and a fix has been deployed. We are closely monitoring the situation and will provide updates as they become available
  • Time: Oct. 22, 2024, 7:19 p.m.
    Status: Investigating
    Update: Acquia has identified an issue creating new databases on Acquia Cloud Next and in On Demand Environments. Impacted customers may see tasks related to the creation of new databases taking longer than expected or failing. Pre-existing databases are not impacted.

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Issues Detected

Frequently Asked Questions - Acquia

Is there a Acquia outage?
The current status of Acquia is: Systems Active
Where can I find the official status page of Acquia?
The official status page for Acquia is here
How can I get notified if Acquia is down or experiencing an outage?
To get notified of any status changes to Acquia, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Acquia every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Acquia do?
Acquia offers a cloud platform to create, deliver, and enhance digital experiences.

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