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Is there an Acquia outage?

Acquia status: Systems Active

Last checked: 8 minutes ago

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Acquia outages and incidents

Outage and incident data over the last 30 days for Acquia.

There have been 4 outages or incidents for Acquia in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Acquia

Outlogger tracks the status of these components for Xero:

Acquia Academy Active
Acquia Campaign Factory Active
Acquia Campaign Studio Active
Acquia CLI Active
Acquia Cloud CD Environments Active
Acquia Cloud CD Pipelines Active
Acquia Cloud Next Active
Acquia Code Studio Active
Acquia Commerce Manager Active
Acquia Content Hub Active
Acquia Customer Data Platform Active
Acquia DAM (Classic) Active
Acquia DAM (Widen) Active
Acquia Docs Active
Acquia Edge CDN Active
Acquia Edge Security Active
Acquia Migrate Active
Acquia Optimize Active
Acquia Personalization Active
Acquia Search Active
Acquia Site Factory Active
Acquia Site Studio Active
Acquia Support Systems Active
Cloud IDE Active
Cloud Platform Enterprise Active
Cloud Platform Professional Active
Drupal Cloud API Active
Drupal Cloud UI Active
Node.js Active
Component Status
Acquia Academy Active
Acquia Campaign Factory Active
Acquia Campaign Studio Active
Acquia CLI Active
Acquia Cloud CD Environments Active
Acquia Cloud CD Pipelines Active
Acquia Cloud Next Active
Acquia Code Studio Active
Acquia Commerce Manager Active
Acquia Content Hub Active
Acquia Customer Data Platform Active
Acquia DAM (Classic) Active
Acquia DAM (Widen) Active
Acquia Docs Active
Acquia Edge CDN Active
Acquia Edge Security Active
Acquia Migrate Active
Acquia Optimize Active
Acquia Personalization Active
Acquia Search Active
Acquia Site Factory Active
Acquia Site Studio Active
Acquia Support Systems Active
Cloud IDE Active
Cloud Platform Enterprise Active
Cloud Platform Professional Active
Drupal Cloud API Active
Drupal Cloud UI Active
Node.js Active

Latest Acquia outages and incidents.

View the latest incidents for Acquia and check for official updates:

Updates:

  • Time: Oct. 18, 2024, 6:52 p.m.
    Status: Resolved
    Update: he underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
  • Time: Oct. 18, 2024, 5:42 p.m.
    Status: Monitoring
    Update: The cause of the interruption of service preventing Pipelines jobs from completing has been identified and a fix has been applied. We are continuing to monitor performance at this time. We will provide more information as it becomes available.
  • Time: Oct. 18, 2024, 4:04 p.m.
    Status: Identified
    Update: Acquia is continuing to investigate the issue preventing Pipelines jobs from completing and has identified the root cause of the issue. We are currently in process of testing the fix and shall update once it is released.
  • Time: Oct. 18, 2024, 2:15 p.m.
    Status: Investigating
    Update: Acquia is investigating an issue impacting Pipelines jobs. Impacted customers will see pipelines jobs failing to complete. We will provide additional updates as information becomes available.

Updates:

  • Time: Oct. 16, 2024, 7:26 p.m.
    Status: Resolved
    Update: All affected services have been restored. All services are operational at this time.
  • Time: Oct. 16, 2024, 6:40 p.m.
    Status: Monitoring
    Update: The cause of the interruption of service impacting Acquia Site Factory users has been identified and a fix has been applied. We are continuing to monitor performance at this time. We will provide more information as it becomes available.
  • Time: Oct. 16, 2024, 3:12 p.m.
    Status: Investigating
    Update: We are currently investigating an interruption of service for Acquia Site Factory customers where impacted users are not able to reset password for the ACSF console. We will provide more information as it becomes available.

Updates:

  • Time: Oct. 11, 2024, 7:07 p.m.
    Status: Resolved
    Update: The underlying cause of this service degradation has been addressed. All affected services have been restored. All services are operational at this time.
  • Time: Oct. 11, 2024, 5:21 p.m.
    Status: Monitoring
    Update: The cause of the interruption of service impacting Acquia Cloud interface services has been identified and a fix has been applied. We are continuing to monitor performance at this time.
  • Time: Oct. 11, 2024, 4:17 p.m.
    Status: Identified
    Update: We have identified the cause of the current service interruption for Acquia Cloud interface services with accounts.acquia.com. We are working to restore services and will provide additional updates as they become available.
  • Time: Oct. 11, 2024, 1:44 p.m.
    Status: Investigating
    Update: We are currently investigating a service degradation in Acquia Cloud interface services where accounts.acquia.com is unresponsive and requests might time out. We will provide additional information as it becomes available.

Updates:

  • Time: Sept. 6, 2024, 5:05 p.m.
    Status: Resolved
    Update: The underlying cause of this service outage has been addressed. All affected services have been restored and are operational at this time.
  • Time: Sept. 6, 2024, 4:44 p.m.
    Status: Identified
    Update: Acquia has identified the cause of a service outage affecting a subset of customers in US-EAST and we are actively working to correct the issue.
  • Time: Sept. 6, 2024, 4:29 p.m.
    Status: Investigating
    Update: Acquia is investigating a service outage for a subset of customers. More information for this will be posted as soon as possible.

Updates:

  • Time: Aug. 23, 2024, 8:45 p.m.
    Status: Resolved
    Update: The underlying cause of this service degradation in Acquia Content Hub services has been addressed. All affected services have been restored. All services are operational at this time.
  • Time: Aug. 23, 2024, 5:20 p.m.
    Status: Monitoring
    Update: The cause of service degradation in Acquia Content Hub services has been identified and a fix has been applied. We are continuing to monitor performance at this time.
  • Time: Aug. 23, 2024, 4:27 p.m.
    Status: Investigating
    Update: We are currently investigating a service degradation in Acquia Content Hub services where impacted customers are unable to import content. We will provide additional information as it becomes available.

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Issues Detected

Frequently Asked Questions - Acquia

Is there a Acquia outage?
The current status of Acquia is: Systems Active
Where can I find the official status page of Acquia?
The official status page for Acquia is here
How can I get notified if Acquia is down or experiencing an outage?
To get notified of any status changes to Acquia, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Acquia every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Acquia do?
Acquia offers a cloud platform to create, deliver, and enhance digital experiences.

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