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Is there an Acquia outage?

Acquia status: Systems Active

Last checked: 7 minutes ago

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Acquia outages and incidents

Outage and incident data over the last 30 days for Acquia.

There have been 4 outages or incidents for Acquia in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Acquia

Outlogger tracks the status of these components for Xero:

Acquia Academy Active
Acquia Campaign Factory Active
Acquia Campaign Studio Active
Acquia CLI Active
Acquia Cloud CD Environments Active
Acquia Cloud CD Pipelines Active
Acquia Cloud Next Active
Acquia Code Studio Active
Acquia Commerce Manager Active
Acquia Content Hub Active
Acquia Customer Data Platform Active
Acquia DAM (Classic) Active
Acquia DAM (Widen) Active
Acquia Docs Active
Acquia Edge CDN Active
Acquia Edge Security Active
Acquia Migrate Active
Acquia Optimize Active
Acquia Personalization Active
Acquia Search Active
Acquia Site Factory Active
Acquia Site Studio Active
Acquia Support Systems Active
Cloud IDE Active
Cloud Platform Enterprise Active
Cloud Platform Professional Active
Drupal Cloud API Active
Drupal Cloud UI Active
Node.js Active
Component Status
Acquia Academy Active
Acquia Campaign Factory Active
Acquia Campaign Studio Active
Acquia CLI Active
Acquia Cloud CD Environments Active
Acquia Cloud CD Pipelines Active
Acquia Cloud Next Active
Acquia Code Studio Active
Acquia Commerce Manager Active
Acquia Content Hub Active
Acquia Customer Data Platform Active
Acquia DAM (Classic) Active
Acquia DAM (Widen) Active
Acquia Docs Active
Acquia Edge CDN Active
Acquia Edge Security Active
Acquia Migrate Active
Acquia Optimize Active
Acquia Personalization Active
Acquia Search Active
Acquia Site Factory Active
Acquia Site Studio Active
Acquia Support Systems Active
Cloud IDE Active
Cloud Platform Enterprise Active
Cloud Platform Professional Active
Drupal Cloud API Active
Drupal Cloud UI Active
Node.js Active

Latest Acquia outages and incidents.

View the latest incidents for Acquia and check for official updates:

Updates:

  • Time: Aug. 8, 2024, 7:11 p.m.
    Status: Resolved
    Update: The underlying cause of this service interruption has been addressed. All services have been restored.
  • Time: Aug. 8, 2024, 6:23 p.m.
    Status: Monitoring
    Update: Acquia has released a fix to address the issue affecting Pipelines build using the BLT script. We are diligently monitoring the situation to ensure the incident is completely resolved.
  • Time: Aug. 8, 2024, 5:02 p.m.
    Status: Identified
    Update: Acquia has successfully identified the root cause of the incident affecting Pipelines using the BLT script, and a fix is currently being released. We will provide further updates as additional details emerge.
  • Time: Aug. 7, 2024, 10:15 p.m.
    Status: Investigating
    Update: Customers using BLT with Acquia Pipelines may find that their jobs do not terminate in a timely fashion. After jobs terminate, no logs will be available and the job will report an internal system failure. As a workaround, customers can manually terminate long-running jobs using the “Terminate Job” button. Note, however, that logs will still be unavailable once the job finishes.

Updates:

  • Time: Aug. 6, 2024, 2:16 p.m.
    Status: Resolved
    Update: The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
  • Time: Aug. 6, 2024, 1:40 p.m.
    Status: Monitoring
    Update: Acquia has confirmed the release has addressed the root cause as expected and is continuing to closely monitor the situation.
  • Time: Aug. 6, 2024, 1:18 p.m.
    Status: Monitoring
    Update: Acquia has completed a release to address the root cause of this incident. We are closely monitoring the situation to ensure the incident is fully resolved.
  • Time: Aug. 6, 2024, 1:02 p.m.
    Status: Identified
    Update: Acquia has identified the cause of the incident and a fix is being released. We will update as more details become available.
  • Time: Aug. 6, 2024, 12:45 p.m.
    Status: Investigating
    Update: Acquia is currently investigating reports of impaired services impacting some sites across Acquia Cloud Enterprise and Acquia Cloud Next. We will post updates as soon as we have further information.

Updates:

  • Time: Aug. 2, 2024, 5:02 p.m.
    Status: Resolved
    Update: The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
  • Time: Aug. 2, 2024, 1:46 p.m.
    Status: Monitoring
    Update: Acquia has released a fix to mitigate the issue with the Acquia Customer Data Platform service for EU customers and is actively monitoring the situation. The incident began on August 1st, 2024, at 11:15 AM UTC and was remediated on August 1st, 2024, at 12:50 PM UTC.
  • Time: Aug. 2, 2024, 1:38 p.m.
    Status: Investigating
    Update: Acquia is currently investigating an issue with the Acquia Customer Data Platform service for EU customers. Impacted customers would have encountered issues logging into the portal. Acquia is actively working on remediation of this issue and will post updates as we have them.

Updates:

  • No updates

Updates:

  • No updates

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Issues Detected

Frequently Asked Questions - Acquia

Is there a Acquia outage?
The current status of Acquia is: Systems Active
Where can I find the official status page of Acquia?
The official status page for Acquia is here
How can I get notified if Acquia is down or experiencing an outage?
To get notified of any status changes to Acquia, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Acquia every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Acquia do?
Acquia offers a cloud platform to create, deliver, and enhance digital experiences.

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