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Is there an Adjust outage?

Adjust status: Systems Active

Last checked: 8 minutes ago

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Adjust outages and incidents

Outage and incident data over the last 30 days for Adjust.

There have been 0 outages or incidents for Adjust in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Adjust

Outlogger tracks the status of these components for Xero:

Attribution Services Active
Audience Builder Active
Dashboard Active
Engagement Redirect Endpoint Active
KPI Service Active
Raw Data Export Service Active
Report Service Active
SDK Endpoint Active
Server to Server Endpoint Active
Uploading Service Active
Component Status
Attribution Services Active
Audience Builder Active
Dashboard Active
Engagement Redirect Endpoint Active
KPI Service Active
Raw Data Export Service Active
Report Service Active
SDK Endpoint Active
Server to Server Endpoint Active
Uploading Service Active

Latest Adjust outages and incidents.

View the latest incidents for Adjust and check for official updates:

Updates:

  • Time: March 24, 2020, 4:54 p.m.
    Status: Resolved
    Update: The incident has been resolved. This disruption had no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. Clicks, impressions, redirects, installs, events, sessions etc and callbacks have all been processed correctly and in real-time. Once again, we would like to sincerely apologize for the disruption and to thank you for your patience while we worked on a solution. Please contact your dedicated AM or email us at [email protected] with any additional questions.
  • Time: March 24, 2020, 3:59 p.m.
    Status: Investigating
    Update: The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. All callbacks and raw data exports, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

Updates:

  • Time: March 23, 2020, 1:08 p.m.
    Status: Resolved
    Update: This incident has been resolved. This disruption had no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. Clicks, impressions, redirects, installs, events, sessions etc and callbacks have all been processed correctly and in real-time. Once again, we would like to sincerely apologize for the disruption and to thank you for your patience while we ｗorked on a solution. Please contact your dedicated AM or email us at [email protected] with any additional questions.
  • Time: March 23, 2020, 11:29 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 23, 2020, 11:28 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. We sincerely apologize for the disruption and inconvenience caused.
  • Time: March 23, 2020, 10:41 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 23, 2020, 10:40 a.m.
    Status: Investigating
    Update: The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. All callbacks and raw data exports, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

Updates:

  • Time: Nov. 28, 2019, 7:19 p.m.
    Status: Resolved
    Update: Monitoring is complete and all is back to normal. Apologies for the inconvenience.
  • Time: Nov. 28, 2019, 6:55 p.m.
    Status: Monitoring
    Update: We are fully operational and process all data. We will keep monitoring the incoming traffic to ensure full functionality.
  • Time: Nov. 28, 2019, 6:27 p.m.
    Status: Identified
    Update: We are back to 90% capacity. We're expecting full recovery within the next 30min.
  • Time: Nov. 28, 2019, 5:35 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 28, 2019, 5:12 p.m.
    Status: Identified
    Update: We’re experiencing a slight delay in processing SDK requests. No data is lost and we will be fully functional shortly.

Updates:

  • Time: Oct. 2, 2019, 1:44 a.m.
    Status: Resolved
    Update: We started experiencing slower performance on KPI Service. KPI Service was once again operational. This disruption had no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. Clicks, impressions, redirects, installs, events, sessions and callbacks have all been processed correctly and in real time. We would like to sincerely apologize for the disruption and to thank you for your patience while we were working on a solution.
  • Time: Oct. 2, 2019, 1:43 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 2, 2019, 1:33 a.m.
    Status: Monitoring
    Update: The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. All callbacks, both to your own BIs and to partners, will function as normal. Redirects, engagement tracking and SDK traffic will also remain unaffected. We are working on fixing this issue, and we will be sharing a complete post mortem when we are back to our usual performance.

Updates:

  • Time: June 20, 2019, 10:38 a.m.
    Status: Postmortem
    Update: On June 19 2019 at 14:00 UTC, an update of our firewall configuration as part of our regular maintenance revealed a previously undiscovered bug in the configuration files that was not flagged by our automated testing environment. This triggered a cascading effect in our core network. While the issue was instantly recognized and rolled back, it was discovered that the backup configuration included the same bug. This meant a manual override of all configurations necessary, which took around 10 minutes. Systems started recovering at 14:15 UTC. Tracking systems were fully back online at 14:20 UTC All incoming traffic was back to normal at 15:00 UTC. As a result, we massively expanded our automated testing environment, revised our deploy procedures and are auditing all of our backup configurations. We sincerely apologize for the disruption.
  • Time: June 19, 2019, 3:08 p.m.
    Status: Resolved
    Update: All services are restored.
  • Time: June 19, 2019, 3:02 p.m.
    Status: Monitoring
    Update: The Adjust Dashboard is fully operational, as well as the LAX/AMS data centers. The FRA data center is still being monitored.
  • Time: June 19, 2019, 2:26 p.m.
    Status: Monitoring
    Update: We are currently monitoring some partial disruptions on all components.

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Frequently Asked Questions - Adjust

Is there a Adjust outage?
The current status of Adjust is: Systems Active
Where can I find the official status page of Adjust?
The official status page for Adjust is here
How can I get notified if Adjust is down or experiencing an outage?
To get notified of any status changes to Adjust, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Adjust every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Adjust do?
Adjust offers a comprehensive app marketing solution, enabling measurement, optimization, and scaling of app growth across platforms with their award-winning technology.

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