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Is there an AgentSync outage?

AgentSync status: Systems Active

Last checked: 4 minutes ago

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AgentSync outages and incidents

Outage and incident data over the last 30 days for AgentSync.

There have been 2 outages or incidents for AgentSync in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for AgentSync

Outlogger tracks the status of these components for Xero:

AgentSync Platform Active
Third-Party Services Active
ProducerSync API Active
Bugs and Fixes Active
Contracting Login Active
Product Updates Active
Salesforce Active
NIPR Active
WebCE Active
Component Status
AgentSync Platform Active
Third-Party Services Active
Active
ProducerSync API Active
Active
Bugs and Fixes Active
Contracting Login Active
Product Updates Active
Active
Salesforce Active
Active
NIPR Active
WebCE Active

Latest AgentSync outages and incidents.

View the latest incidents for AgentSync and check for official updates:

Updates:

  • Time: Nov. 7, 2024, 9:16 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Nov. 4, 2024, 6:30 p.m.
    Status: Monitoring
    Update: NIPR has reported a delay in processing EFT payments. In addition, the E-Commerce Reports are expected to be blank today. NIPR is working to get these issued resolved. Please contact [email protected] with any questions.

Updates:

  • Time: Oct. 28, 2024, 2:10 p.m.
    Status: Resolved
    Update: This issue has been resolved
  • Time: Oct. 25, 2024, 5:36 p.m.
    Status: Identified
    Update: NIPR is aware that PDB reports are having intermittent issues within the beta environment. NIPR expects services to resume by October 26, 2024.

Updates:

  • Time: Oct. 23, 2024, 11:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 23, 2024, 6:50 p.m.
    Status: Identified
    Update: There are intermittent issues with transactions. NIPR has been informed and NIPR is aware of intermittent transaction time outs. NIPR is actively investigating the situation and will continue providing updates.
  • Time: Oct. 23, 2024, 6:23 p.m.
    Status: Investigating
    Update: AgentSync is aware of intermittent issues with transactions, and we are investigating with our vendor.

Updates:

  • Time: Oct. 17, 2024, 2:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 16, 2024, 6:13 p.m.
    Status: Monitoring
    Update: From NIPR: PDB data for WA, MS, GU, VA, IN, NV, WY, LA, CO, NY, UT, SD, TX, PA, MN, ME, MI, KY, CA, GA, OH is current as of 10/14/2024. PDB data is expected to be up-to-date tomorrow, 10/17/2024.

Updates:

  • Time: Sept. 12, 2024, 9:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 12, 2024, 9:17 p.m.
    Status: Identified
    Update: We have identified that NIPR has confirmed that PDB services is currently inaccessible. This issue may impact the ability for user's to transact in Manage. The team is actively monitoring to confirm when NIPR has resolved the issue they are facing

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Frequently Asked Questions - AgentSync

Is there a AgentSync outage?
The current status of AgentSync is: Systems Active
Where can I find the official status page of AgentSync?
The official status page for AgentSync is here
How can I get notified if AgentSync is down or experiencing an outage?
To get notified of any status changes to AgentSync, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of AgentSync every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does AgentSync do?
AgentSync's software ensures compliance with state producer licensing and appointment regulations for insurance companies. Discover the benefits of our modern compliance solutions.

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