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Is there an AgentSync outage?

AgentSync status: Systems Active

Last checked: 4 minutes ago

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AgentSync outages and incidents

Outage and incident data over the last 30 days for AgentSync.

There have been 2 outages or incidents for AgentSync in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for AgentSync

Outlogger tracks the status of these components for Xero:

AgentSync Platform Active
Third-Party Services Active
ProducerSync API Active
Bugs and Fixes Active
Contracting Login Active
Product Updates Active
Salesforce Active
NIPR Active
WebCE Active
Component Status
AgentSync Platform Active
Third-Party Services Active
Active
ProducerSync API Active
Active
Bugs and Fixes Active
Contracting Login Active
Product Updates Active
Active
Salesforce Active
Active
NIPR Active
WebCE Active

Latest AgentSync outages and incidents.

View the latest incidents for AgentSync and check for official updates:

Updates:

  • Time: July 11, 2024, 8:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 11, 2024, 2:08 p.m.
    Status: Monitoring
    Update: NIPRs Beta environment will not be refreshed on July 11, 2024. No PDB Alerts will be triggered in the Beta environment.

Updates:

  • Time: July 11, 2024, 2:05 p.m.
    Status: Resolved
    Update: NIPRs Beta environment will not be refreshed on July 11, 2024. No PDB Alerts will be triggered in the Beta environment.

Updates:

  • Time: July 8, 2024, 4:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 8, 2024, 4:15 p.m.
    Status: Investigating
    Update: Alerts in PROD are available as of 10:59am CST.
  • Time: July 8, 2024, 3:19 p.m.
    Status: Investigating
    Update: Please be aware that NIPR Alerts in PROD for Monday, July 8th are delayed. A notification will be posted when Alerts are available.

Updates:

  • Time: July 4, 2024, 1:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 3, 2024, 4:17 p.m.
    Status: Monitoring
    Update: Update: NIPR has verified that the data discrepancies have been corrected and the PDB is in sync. Production PDB Alerts have begun running. Once Alerts are available and processed, the data discrepancies should be removed from AgentSync ------------------------------------------------------------------------------------------------------------------------ NIPR is aware of a data discrepancy in the PDB as a result of the PDB data load process on July 2, 2024. NIPR addressed this issue overnight and the data discrepancy should be resolved once the data load process completes today, which is still processing. NIPR will provide updates throughout the day. Please be aware that Alerts in PROD for Wednesday, July 3rd are delayed. A notification will be posted when Alerts are available.

Updates:

  • Time: June 14, 2024, 7:58 p.m.
    Status: Resolved
    Update: Producers who were created within Contracting, either via Producer import functionality or by the Agency Admin cannot login to Contracting using the SSO from Manage.

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Frequently Asked Questions - AgentSync

Is there a AgentSync outage?
The current status of AgentSync is: Systems Active
Where can I find the official status page of AgentSync?
The official status page for AgentSync is here
How can I get notified if AgentSync is down or experiencing an outage?
To get notified of any status changes to AgentSync, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of AgentSync every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does AgentSync do?
AgentSync's software ensures compliance with state producer licensing and appointment regulations for insurance companies. Discover the benefits of our modern compliance solutions.

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