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Is there an Agorapulse outage?

Agorapulse status: Systems Active

Last checked: 9 minutes ago

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Agorapulse outages and incidents

Outage and incident data over the last 30 days for Agorapulse.

There have been 1 outages or incidents for Agorapulse in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Agorapulse

Outlogger tracks the status of these components for Xero:

Mobile Application (Android & iOS) Active
Shared Calendars (calendar.agorapulse.com) Active
URL Shortener (pulse.ly) Active
Web Application (app.agorapulse.com) Active
Analytics data processing (Report & ROI) Active
Conversations data processing (Inbox & Listening) Active
Scheduled posts publishing Active
Component Status
Mobile Application (Android & iOS) Active
Shared Calendars (calendar.agorapulse.com) Active
URL Shortener (pulse.ly) Active
Web Application (app.agorapulse.com) Active
Active
Analytics data processing (Report & ROI) Active
Conversations data processing (Inbox & Listening) Active
Scheduled posts publishing Active

Latest Agorapulse outages and incidents.

View the latest incidents for Agorapulse and check for official updates:

Updates:

  • Time: Dec. 28, 2021, 11:31 a.m.
    Status: Resolved
    Update: We deployed a fix, and the issue is now resolved: User's mentions in replies are working correctly both for Facebook and Twitter. Thanks again for your patience!
  • Time: Dec. 27, 2021, 2:44 p.m.
    Status: Monitoring
    Update: The issue is now fixed for Twitter. We're still working on a solution for Facebook and will keep you updated. Thanks for your patience.
  • Time: Dec. 27, 2021, 9:03 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 27, 2021, 9 a.m.
    Status: Monitoring
    Update: We are currently facing an issue with mentions of users within the Inbox replies for Twitter and Facebook. Twitter: When you reply to a mention with the checkmark box ticked by default, replies are published as regular tweets and not replies. For now, the workaround is to manually mention the user(s) within your reply. This will publish a proper reply and not a regular tweet. Facebook: When you reply to a comment with the checkmark box ticked by default, your comment is published without the user’s mention. Our team is working on a fix and we’ll keep you updated.

Updates:

  • Time: Dec. 8, 2021, 11:10 a.m.
    Status: Resolved
    Update: This issue seems to be resolved by YouTube, and it is possible now to hide / mark as spam / approve pending comments and ban users again. Thank you for your patience while we waited for YouTube to fix this issue
  • Time: Dec. 8, 2021, 11:10 a.m.
    Status: Resolved
    Update: This issue seems to be resolved by YouTube, and it is possible now to hide / mark as spam / approve pending comments and ban users again. Thank you for your patience while we waited for YouTube to fix this issue
  • Time: Nov. 29, 2021, 12:55 p.m.
    Status: Monitoring
    Update: Update: Unfortunately this issue is coming directly from YouTube and other 3rd party tools are also affected. We are sorry for this inconvenience and are waiting for more information from them on this issue https://stackoverflow.com/questions/70032610/youtube-api-setmoderationstatus-to-heldforreview-not-working
  • Time: Nov. 29, 2021, 12:55 p.m.
    Status: Monitoring
    Update: Update: Unfortunately this issue is coming directly from YouTube and other 3rd party tools are also affected. We are sorry for this inconvenience and are waiting for more information from them on this issue https://stackoverflow.com/questions/70032610/youtube-api-setmoderationstatus-to-heldforreview-not-working
  • Time: Nov. 24, 2021, 3:48 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with YouTube inbox management, where it is impossible to hide / mark as spam / approve pending comments, or ban users at the moment. We are really sorry for the impact this may have on your workflow and our technical team is currently working on finding the issue as a top priority . We apologise for this inconvenience and will do our best to solve this issue as quickly as possible
  • Time: Nov. 24, 2021, 3:48 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with YouTube inbox management, where it is impossible to hide / mark as spam / approve pending comments, or ban users at the moment. We are really sorry for the impact this may have on your workflow and our technical team is currently working on finding the issue as a top priority . We apologise for this inconvenience and will do our best to solve this issue as quickly as possible

Updates:

  • Time: Nov. 4, 2021, 8:57 a.m.
    Status: Resolved
    Update: We are delighted to share that everything has returned to normal. Thank you for your patience while Facebook and Instagram are experiencing downtime.
  • Time: Nov. 3, 2021, 8:37 p.m.
    Status: Investigating
    Update: It appears that Instagram is having trouble with the inboxes of Business accounts. Natively, Business Account inboxes are not loading properly. This has led to DM reply failures here on Agorapulse, with the following error message: Received Facebook error response of type GraphMethodException: Unsupported get request. Object with ID 'xxxxx' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api (code 100, subcode 33) Instagram has also been up and down natively. We are keeping a close eye on the scenario and will update just as soon as we can. Thank you for your patience in this matter.

Updates:

  • Time: Nov. 4, 2021, 8:57 a.m.
    Status: Resolved
    Update: We are delighted to share that everything has returned to normal. Thank you for your patience while Facebook and Instagram are experiencing downtime.
  • Time: Nov. 3, 2021, 8:37 p.m.
    Status: Investigating
    Update: It appears that Instagram is having trouble with the inboxes of Business accounts. Natively, Business Account inboxes are not loading properly. This has led to DM reply failures here on Agorapulse, with the following error message: Received Facebook error response of type GraphMethodException: Unsupported get request. Object with ID 'xxxxx' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api (code 100, subcode 33) Instagram has also been up and down natively. We are keeping a close eye on the scenario and will update just as soon as we can. Thank you for your patience in this matter.

Updates:

  • Time: Oct. 5, 2021, 7 a.m.
    Status: Resolved
    Update: We are delighted to share that everything has returned to normal. Thank you for your patience while Facebook and Instagram are experiencing downtime.
  • Time: Oct. 4, 2021, 11 p.m.
    Status: Monitoring
    Update: Facebook and Instagram appear to be back up. We have noticed slow performance natively, which leads us to want to monitor the situation further before we give the all clear. For the moment, the inbox is behaving normally for both Facebook and Instagram, and scheduling is back as well. When we have confirmation that things are resolved and working smoothly, we'll update our status once more.
  • Time: Oct. 4, 2021, 3:59 p.m.
    Status: Investigating
    Update: It seems that both Facebook and Instagram are experiencing downtime. Both natively and over the API. Our customers will not be able to log into Agorapulse using Facebook login. This will affect all aspects of publication and inbox items for both Facebook and Instagram. We are keeping an eye on the situation and will continue to update as we can. Thank you, in advance, for your patience.

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Frequently Asked Questions - Agorapulse

Is there a Agorapulse outage?
The current status of Agorapulse is: Systems Active
Where can I find the official status page of Agorapulse?
The official status page for Agorapulse is here
How can I get notified if Agorapulse is down or experiencing an outage?
To get notified of any status changes to Agorapulse, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Agorapulse every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Agorapulse do?
A Social Media Management Software that streamlines inbox, publishing, reporting, monitoring, and team collaboration tools for efficient organization and time-saving.

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