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Is there an Aircall outage?

Aircall status: Systems Active

Last checked: 5 minutes ago

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Aircall outages and incidents

Outage and incident data over the last 30 days for Aircall.

There have been 0 outages or incidents for Aircall in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Aircall

Outlogger tracks the status of these components for Xero:

Admin Dashboard Active
Aircall Apps Active
aircall.io website Active
Inbound calls Active
Integrations Active
Messaging (SMS*/MMS*) Active
Outbound calls Active
Public API Active
Component Status
Admin Dashboard Active
Aircall Apps Active
aircall.io website Active
Inbound calls Active
Integrations Active
Messaging (SMS*/MMS*) Active
Outbound calls Active
Public API Active

Latest Aircall outages and incidents.

View the latest incidents for Aircall and check for official updates:

Updates:

  • Time: Aug. 2, 2024, 9:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 2, 2024, 9:07 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are now monitoring the results.
  • Time: Aug. 2, 2024, 8:58 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 2, 2024, 8:49 a.m.
    Status: Investigating
    Update: We are currently investigating reports of the Aircall CTI and the Activity Feed not loading properly.

Updates:

  • Time: Aug. 1, 2024, 3:05 a.m.
    Status: Resolved
    Update: This incident has now been resolved. Any missing call history for the duration of the incident will be backfilled.
  • Time: Aug. 1, 2024, 2:52 a.m.
    Status: Monitoring
    Update: The fix implemented has been tested to be working. Call History during the incident is not yet displayed on the Aircall App and will be backfilled.
  • Time: Aug. 1, 2024, 2:37 a.m.
    Status: Investigating
    Update: We have now put in a fix for this issue and monitoring it further
  • Time: Aug. 1, 2024, 1:30 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 1, 2024, 1:29 a.m.
    Status: Investigating
    Update: We are currently investigating an ongoing issue with the Call History not being updated on the Aircall Desktop and Aircall Web Application.

Updates:

  • Time: July 29, 2024, 2:53 a.m.
    Status: Resolved
    Update: We are delighted to inform you that the problem regarding audio for Inbound/Outbound calls has been completely resolved. Our monitoring shows that the service is now operating normally, and we have confirmed a full recovery.
  • Time: July 29, 2024, 2:30 a.m.
    Status: Monitoring
    Update: A fix has been implemented for this issue and we are observing improvements.
  • Time: July 29, 2024, 2:04 a.m.
    Status: Investigating
    Update: We are continuing to investigate the issue with Inbound and outbound calls connecting without an audio stream on the Aircall application.
  • Time: July 28, 2024, 11:41 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Inbound and outbound calls connecting without an audio stream on the Aircall application.

Updates:

  • Time: July 25, 2024, 11:45 a.m.
    Status: Resolved
    Update: The SMS service is now fully operational.
  • Time: July 25, 2024, 11:12 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 25, 2024, 10:56 a.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting outbound SMS on a subset of French numbers.

Updates:

  • Time: July 23, 2024, 3:18 p.m.
    Status: Resolved
    Update: The Aircall Support Portal is fully stable.
  • Time: July 23, 2024, 1:50 p.m.
    Status: Monitoring
    Update: Our provider has implemented a fix and is observing improvements.
  • Time: July 23, 2024, 12:40 p.m.
    Status: Identified
    Update: The issues experienced by some users may be the following: - Access to the page support.aircall.io - Portal authentication in support.aircall.io - Chat with the Support team
  • Time: July 23, 2024, 12:30 p.m.
    Status: Identified
    Update: Some users may not be able to access support.aircall.io due to an ongoing incident impacting our provider. We will provide an update as soon as we have further details.

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Frequently Asked Questions - Aircall

Is there a Aircall outage?
The current status of Aircall is: Systems Active
Where can I find the official status page of Aircall?
The official status page for Aircall is here
How can I get notified if Aircall is down or experiencing an outage?
To get notified of any status changes to Aircall, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Aircall every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Aircall do?
A reliable business phone and communication platform for teams. Quickly establish a cloud-based call center and connect with your CRM & Helpdesk software.

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