Is there an Aivo outage?
Aivo status: Systems Active
Last checked: a minute ago
Get notified about any outages, downtime or incidents for Aivo and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: a minute ago
Get notified about any outages, downtime or incidents for Aivo and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Aivo.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| AgentBot | Active |
| Analytics (Platform & API) | Active |
| Bot's Messaging Service API | Active |
| Chat Window | Active |
| Email API | Active |
| Login | Active |
| Channels | Active |
| Active | |
| Active | |
| Active | |
| Engage | Active |
| Engage API | Active |
| Engage Platform | Active |
| Proactivity API | Active |
| GenerativeAI | Active |
| Azure OpenAI | Active |
| OpenAI | Active |
| Help | Active |
| Help API | Active |
| Help Interface | Active |
| Integrations | Active |
| Aivo Studio | Active |
| Client Integrations API | Active |
| Live | Active |
| Live Analytics | Active |
| Live API | Active |
| Live Platform | Active |
| Voice | Active |
| Voice Contact Point | Active |
| Voice SBC | Active |
| Voice Server | Active |
View the latest incidents for Aivo and check for official updates:
Description: On August 1, at 5:28 pm \(GMT -3\) we experienced a partial outage of our virtual assistant service on the web channel. This issue was identified as directly related to recent updates to the Google Chrome browser. The incident was resolved on August 5, at 8:16 pm \(GMT -3\). Some browser cache delays and latencies could still be affected until August 6, 2024.
Status: Postmortem
Impact: Major | Started At: Aug. 6, 2024, 4:27 p.m.
Description: The scheduled maintenance has been completed. https://www.cloudflarestatus.com/
Status: Resolved
Impact: None | Started At: Aug. 3, 2024, 12:49 a.m.
Description: We inform that on July 30, from 7:40 pm to 1:55 am (GMT -3), the AWS service had latencies and errors in its service, which directly affected the loading of our datalake (Analytics section). In the first minutes of the incident, Live sessions were affected and messages from asynchronous channels were delayed in being delivered. Our services continued to operate normally and no downtime was observed.
Status: Resolved
Impact: None | Started At: July 30, 2024, 11 p.m.
Description: Delays were identified in updating data in our Analytics section due to database synchronization problems. This incident did not result in data loss, only delays in data processing. Service was normalized on Jul 24, 09:51 pm \(GMT-03:00\). To resolve this situation, the corresponding services were escalated. In addition, additional preventive measures were implemented to avoid similar incidents in the future. The Aivo technical team is currently closely monitoring the system to ensure that it is operating normally.
Status: Postmortem
Impact: Major | Started At: July 23, 2024, 1:45 p.m.
Description: Delays were identified in updating data in our Analytics section due to database synchronization problems. This incident did not result in data loss, only delays in data processing. Service was normalized on Jul 24, 09:51 pm \(GMT-03:00\). To resolve this situation, the corresponding services were escalated. In addition, additional preventive measures were implemented to avoid similar incidents in the future. The Aivo technical team is currently closely monitoring the system to ensure that it is operating normally.
Status: Postmortem
Impact: Major | Started At: July 23, 2024, 1:45 p.m.
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