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Is there an Aivo outage?

Aivo status: Systems Active

Last checked: a minute ago

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Aivo outages and incidents

Outage and incident data over the last 30 days for Aivo.

There have been 0 outages or incidents for Aivo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Aivo

Outlogger tracks the status of these components for Xero:

Analytics (Platform & API) Active
Bot's Messaging Service API Active
Chat Window Active
Email API Active
Login Active
Facebook Active
Instagram Active
Whatsapp Active
Engage API Active
Engage Platform Active
Proactivity API Active
Azure OpenAI Active
OpenAI Active
Help API Active
Help Interface Active
Aivo Studio Active
Client Integrations API Active
Live Analytics Active
Live API Active
Live Platform Active
Voice Contact Point Active
Voice SBC Active
Voice Server Active
Component Status
Active
Analytics (Platform & API) Active
Bot's Messaging Service API Active
Chat Window Active
Email API Active
Login Active
Active
Facebook Active
Instagram Active
Whatsapp Active
Active
Engage API Active
Engage Platform Active
Proactivity API Active
Active
Azure OpenAI Active
OpenAI Active
Active
Help API Active
Help Interface Active
Active
Aivo Studio Active
Client Integrations API Active
Active
Live Analytics Active
Live API Active
Live Platform Active
Active
Voice Contact Point Active
Voice SBC Active
Voice Server Active

Latest Aivo outages and incidents.

View the latest incidents for Aivo and check for official updates:

Updates:

  • Time: July 26, 2024, 7:19 p.m.
    Status: Resolved
    Update: This incident has been resolved. For more information please visit: https://metastatus.com/whatsapp-business-api
  • Time: July 17, 2024, 10:08 p.m.
    Status: Investigating
    Update: Whatsapp es currently experiencing some disruptions impacting media download on WhatsApp Cloud API (local storage). For more details https://metastatus.com/whatsapp-business-api

Updates:

  • Time: July 26, 2024, 7:19 p.m.
    Status: Resolved
    Update: This incident has been resolved. For more information please visit: https://metastatus.com/whatsapp-business-api
  • Time: July 17, 2024, 10:08 p.m.
    Status: Investigating
    Update: Whatsapp es currently experiencing some disruptions impacting media download on WhatsApp Cloud API (local storage). For more details https://metastatus.com/whatsapp-business-api

Updates:

  • Time: May 3, 2024, 2:50 a.m.
    Status: Postmortem
    Update: Due to a series of incompatibilities in the updates deployed by the Aivo technical team and those carried out by one of the services used by Login, we had a general affectation between 2:46 pm and 7:28 pm \(05/02/24 GMT -3\). This incident affected access to the MyAivo, Live and Aivo Studio platforms. Our Stats API was also affected. The Aivo technical team deployed a fix to correct any incompatibilities, which solved the problem. All our services are now restored. We continue to monitor.
  • Time: May 3, 2024, 2:50 a.m.
    Status: Postmortem
    Update: Due to a series of incompatibilities in the updates deployed by the Aivo technical team and those carried out by one of the services used by Login, we had a general affectation between 2:46 pm and 7:28 pm \(05/02/24 GMT -3\). This incident affected access to the MyAivo, Live and Aivo Studio platforms. Our Stats API was also affected. The Aivo technical team deployed a fix to correct any incompatibilities, which solved the problem. All our services are now restored. We continue to monitor.
  • Time: May 3, 2024, 2:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 3, 2024, 2:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 2, 2024, 8:27 p.m.
    Status: Identified
    Update: The Aivo technical team continues to work to resolve the incident. The fix will be deployed shortly.
  • Time: May 2, 2024, 8:27 p.m.
    Status: Identified
    Update: The Aivo technical team continues to work to resolve the incident. The fix will be deployed shortly.
  • Time: May 2, 2024, 6:53 p.m.
    Status: Identified
    Update: The Aivo technical team has already identified the problem and is applying a fix.
  • Time: May 2, 2024, 6:53 p.m.
    Status: Identified
    Update: The Aivo technical team has already identified the problem and is applying a fix.
  • Time: May 2, 2024, 6:25 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue with priority.
  • Time: May 2, 2024, 6:25 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue with priority.
  • Time: May 2, 2024, 6:16 p.m.
    Status: Investigating
    Update: We are currently having problems with our Agentbot and Live Login, so some users will not be able to access MyAivo or Live platform. We are working with priority to get the service up and running again.
  • Time: May 2, 2024, 6:16 p.m.
    Status: Investigating
    Update: We are currently having problems with our Agentbot and Live Login, so some users will not be able to access MyAivo or Live platform. We are working with priority to get the service up and running again.

Updates:

  • Time: March 27, 2024, 1:02 p.m.
    Status: Resolved
    Update: This incident has been resolved. For more information please visit Meta status: https://metastatus.com/whatsapp-business-api
  • Time: March 27, 2024, 3:14 a.m.
    Status: Investigating
    Update: We are currently experiencing major disruption impacting message delivery on Cloud API. This issue started at March 26, 2024, 7:55:47 PM PDT. Meta is currently investigating the incident. Please follow the link to see any Meta update: https://metastatus.com/whatsapp-business-api

Updates:

  • Time: March 27, 2024, 1:02 p.m.
    Status: Resolved
    Update: This incident has been resolved. For more information please visit Meta status: https://metastatus.com/whatsapp-business-api
  • Time: March 27, 2024, 3:14 a.m.
    Status: Investigating
    Update: We are currently experiencing major disruption impacting message delivery on Cloud API. This issue started at March 26, 2024, 7:55:47 PM PDT. Meta is currently investigating the incident. Please follow the link to see any Meta update: https://metastatus.com/whatsapp-business-api

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Frequently Asked Questions - Aivo

Is there a Aivo outage?
The current status of Aivo is: Systems Active
Where can I find the official status page of Aivo?
The official status page for Aivo is here
How can I get notified if Aivo is down or experiencing an outage?
To get notified of any status changes to Aivo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Aivo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Aivo do?
Aivo Conversational AI offers omnichannel tools and live agent solutions to automate customer experiences.

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