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Outage and incident data over the last 30 days for Aivo.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
AgentBot | Active |
Analytics (Platform & API) | Active |
Bot's Messaging Service API | Active |
Chat Window | Active |
Email API | Active |
Login | Active |
Channels | Active |
Active | |
Active | |
Active | |
Engage | Active |
Engage API | Active |
Engage Platform | Active |
Proactivity API | Active |
GenerativeAI | Active |
Azure OpenAI | Active |
OpenAI | Active |
Help | Active |
Help API | Active |
Help Interface | Active |
Integrations | Active |
Aivo Studio | Active |
Client Integrations API | Active |
Live | Active |
Live Analytics | Active |
Live API | Active |
Live Platform | Active |
Voice | Active |
Voice Contact Point | Active |
Voice SBC | Active |
Voice Server | Active |
View the latest incidents for Aivo and check for official updates:
Description: The incident has been resolved. Aivo's technical team detected an error in the configuration of the channel transfer to Live and implemented a fix to correct this issue. The service became fully operational on November 17, 2023 at 4:32 pm (GMT -3). We are currently monitoring the performance of the Live platform. We will also preventively review all related configurations.
Status: Resolved
Impact: Minor | Started At: Nov. 17, 2023, 7:22 p.m.
Description: The Meta API Send incident has been resolved on Nov 16 2023, at 12:28 AM (GMT-3) hours. Meta identified the issue and applied a fix. All our Aivo Facebook channels are now working normally. However, please be aware that there may be some delays. For more details check the following link: https://metastatus.com/messenger
Status: Resolved
Impact: Critical | Started At: Nov. 15, 2023, 11:53 p.m.
Description: The Meta API Send incident has been resolved on Nov 16 2023, at 12:28 AM (GMT-3) hours. Meta identified the issue and applied a fix. All our Aivo Facebook channels are now working normally. However, please be aware that there may be some delays. For more details check the following link: https://metastatus.com/messenger
Status: Resolved
Impact: Critical | Started At: Nov. 15, 2023, 11:53 p.m.
Description: The issue with Firebase has been resolved as of Wednesday, 2023-11-15 18:42 US/Pacific. Our Aivo Facebook channels are working now as expected. For more information please visit the next link: https://status.firebase.google.com/incidents/JH8hiSsfnSZHMdZqFTaC
Status: Resolved
Impact: Critical | Started At: Nov. 15, 2023, 11:49 p.m.
Description: The issue with Firebase has been resolved as of Wednesday, 2023-11-15 18:42 US/Pacific. Our Aivo Facebook channels are working now as expected. For more information please visit the next link: https://status.firebase.google.com/incidents/JH8hiSsfnSZHMdZqFTaC
Status: Resolved
Impact: Critical | Started At: Nov. 15, 2023, 11:49 p.m.
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