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Is there an Aivo outage?

Aivo status: Systems Active

Last checked: 22 seconds ago

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Aivo outages and incidents

Outage and incident data over the last 30 days for Aivo.

There have been 0 outages or incidents for Aivo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Aivo

Outlogger tracks the status of these components for Xero:

Analytics (Platform & API) Active
Bot's Messaging Service API Active
Chat Window Active
Email API Active
Login Active
Facebook Active
Instagram Active
Whatsapp Active
Engage API Active
Engage Platform Active
Proactivity API Active
Azure OpenAI Active
OpenAI Active
Help API Active
Help Interface Active
Aivo Studio Active
Client Integrations API Active
Live Analytics Active
Live API Active
Live Platform Active
Voice Contact Point Active
Voice SBC Active
Voice Server Active
Component Status
Active
Analytics (Platform & API) Active
Bot's Messaging Service API Active
Chat Window Active
Email API Active
Login Active
Active
Facebook Active
Instagram Active
Whatsapp Active
Active
Engage API Active
Engage Platform Active
Proactivity API Active
Active
Azure OpenAI Active
OpenAI Active
Active
Help API Active
Help Interface Active
Active
Aivo Studio Active
Client Integrations API Active
Active
Live Analytics Active
Live API Active
Live Platform Active
Active
Voice Contact Point Active
Voice SBC Active
Voice Server Active

Latest Aivo outages and incidents.

View the latest incidents for Aivo and check for official updates:

Updates:

  • Time: Nov. 17, 2023, 7:38 p.m.
    Status: Resolved
    Update: The incident has been resolved. Aivo's technical team detected an error in the configuration of the channel transfer to Live and implemented a fix to correct this issue. The service became fully operational on November 17, 2023 at 4:32 pm (GMT -3). We are currently monitoring the performance of the Live platform. We will also preventively review all related configurations.
  • Time: Nov. 17, 2023, 7:22 p.m.
    Status: Investigating
    Update: We are currently investigating a minor incident on our Live platform, in which files and/or multimedia cannot be sent or received through the Whatsapp channel. The Aivo technical team is working on it with priority to detect the root cause. The incident started today, November 17, 2023, at 3:05 pm (GMT -3).

Updates:

  • Time: Nov. 16, 2023, 3:43 a.m.
    Status: Resolved
    Update: The Meta API Send incident has been resolved on Nov 16 2023, at 12:28 AM (GMT-3) hours. Meta identified the issue and applied a fix. All our Aivo Facebook channels are now working normally. However, please be aware that there may be some delays. For more details check the following link: https://metastatus.com/messenger
  • Time: Nov. 15, 2023, 11:53 p.m.
    Status: Investigating
    Update: We are currently affected by an incident in Meta Send API. This directly impact our Aivo Facebook channels. For more information please check the following link: https://metastatus.com/messenger

Updates:

  • Time: Nov. 16, 2023, 3:43 a.m.
    Status: Resolved
    Update: The Meta API Send incident has been resolved on Nov 16 2023, at 12:28 AM (GMT-3) hours. Meta identified the issue and applied a fix. All our Aivo Facebook channels are now working normally. However, please be aware that there may be some delays. For more details check the following link: https://metastatus.com/messenger
  • Time: Nov. 15, 2023, 11:53 p.m.
    Status: Investigating
    Update: We are currently affected by an incident in Meta Send API. This directly impact our Aivo Facebook channels. For more information please check the following link: https://metastatus.com/messenger

Updates:

  • Time: Nov. 16, 2023, 3:49 a.m.
    Status: Resolved
    Update: The issue with Firebase has been resolved as of Wednesday, 2023-11-15 18:42 US/Pacific. Our Aivo Facebook channels are working now as expected. For more information please visit the next link: https://status.firebase.google.com/incidents/JH8hiSsfnSZHMdZqFTaC
  • Time: Nov. 15, 2023, 11:49 p.m.
    Status: Investigating
    Update: We are currently experiencing some errors in our Live platform due to the downtime in the service provided by Firebase. Login, sessions, dashboard, etc, are affected. For more information you can check the following link: https://status.firebase.google.com/incidents/JH8hiSsfnSZHMdZqFTaC

Updates:

  • Time: Nov. 16, 2023, 3:49 a.m.
    Status: Resolved
    Update: The issue with Firebase has been resolved as of Wednesday, 2023-11-15 18:42 US/Pacific. Our Aivo Facebook channels are working now as expected. For more information please visit the next link: https://status.firebase.google.com/incidents/JH8hiSsfnSZHMdZqFTaC
  • Time: Nov. 15, 2023, 11:49 p.m.
    Status: Investigating
    Update: We are currently experiencing some errors in our Live platform due to the downtime in the service provided by Firebase. Login, sessions, dashboard, etc, are affected. For more information you can check the following link: https://status.firebase.google.com/incidents/JH8hiSsfnSZHMdZqFTaC

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Frequently Asked Questions - Aivo

Is there a Aivo outage?
The current status of Aivo is: Systems Active
Where can I find the official status page of Aivo?
The official status page for Aivo is here
How can I get notified if Aivo is down or experiencing an outage?
To get notified of any status changes to Aivo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Aivo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Aivo do?
Aivo Conversational AI offers omnichannel tools and live agent solutions to automate customer experiences.