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Is there an Akamai outage?

Akamai status: Systems Active

Last checked: 10 minutes ago

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Akamai outages and incidents

Outage and incident data over the last 30 days for Akamai.

There have been 9 outages or incidents for Akamai in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Akamai

Outlogger tracks the status of these components for Xero:

Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active
Component Status
Active
Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active

Latest Akamai outages and incidents.

View the latest incidents for Akamai and check for official updates:

Updates:

  • Time: May 9, 2024, 6:15 a.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 5:18 UTC on 9 May, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AhMCq2SQG or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: May 9, 2024, 5:35 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AhMCq2SQG. We will provide an update within the next 60 minutes
  • Time: May 9, 2024, 4:40 a.m.
    Status: Investigating
    Update: We are investigating an emerging issue with Configuration Propagation Activation status not being reflected on Akamai Control Center. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: May 1, 2024, 2:09 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 13:21 UTC on May 1, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AgJjSaSQK or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: May 1, 2024, 2:02 p.m.
    Status: Investigating
    Update: We are investigating an emerging issue with Account Protector related to User Intelligence Console down. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: May 4, 2024, 2:34 a.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 13:40 UTC on May 3, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R0000AfibfQSQQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: May 1, 2024, 1:07 a.m.
    Status: Monitoring
    Update: We will continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfibfQSQQ.
  • Time: April 30, 2024, 5:27 a.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue as of 10:18 UTC on 26 April 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfibfQSQQ. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: April 27, 2024, 2:47 a.m.
    Status: Identified
    Update: We will continue monitoring our systems while the fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfibfQSQQ. We will provide the next update as we make progress.
  • Time: April 26, 2024, 4:14 a.m.
    Status: Identified
    Update: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfibfQSQQ. We will provide the next update as we make progress.
  • Time: April 26, 2024, 3:02 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfibfQSQQ. We will provide the next update as we make progress.
  • Time: April 26, 2024, 2:42 a.m.
    Status: Investigating
    Update: We are investigating an emerging issue with Media Services Live 4 (MSL4) Historical Reporting related to users that may have observed incomplete data in the historical reports. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: April 25, 2024, 2:36 a.m.
    Status: Resolved
    Update: We identified an issue with the Web Security Analytics report related to timeout errors. The issue seems to have started around 23:45 UTC on April 24, 2024. We have implemented a fix as of 00:45 UTC on April 25, 2025. Based on current observations, the service has resumed normal operations. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AfgpwwSQA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Updates:

  • Time: April 24, 2024, 6:08 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 04:30 UTC on April 24, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: April 24, 2024, 5:43 a.m.
    Status: Monitoring
    Update: The third-party service provider has implemented a fix for this issue as of 04:30 UTC on 24 April 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: April 24, 2024, 2:58 a.m.
    Status: Investigating
    Update: We are continuing to work with the third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG. We will provide the next update as we make progress.
  • Time: April 24, 2024, 1:25 a.m.
    Status: Investigating
    Update: We are continuing to work with the third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG. We will provide another update within the next 120 minutes
  • Time: April 23, 2024, 11:32 p.m.
    Status: Investigating
    Update: We confirm that there is also an impact with Edge Delivery where users may have experienced connectivity issues in India. Investigation so far indicates that the issue has been caused by a third-party service provider. We are continuing to work with the third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG. We will provide another update within the next 120 minutes
  • Time: April 23, 2024, 10:57 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG. We will provide an update within the next 120 minutes.
  • Time: April 23, 2024, 8:05 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG. We will provide an update within the next 120 minutes.
  • Time: April 23, 2024, 7:14 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG. We will provide an update within the next 60 minutes.
  • Time: April 23, 2024, 6:09 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG. We will provide an update within the next 60 minutes.
  • Time: April 23, 2024, 5:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG. We will provide an update within the next 60 minutes.
  • Time: April 23, 2024, 4:41 p.m.
    Status: Investigating
    Update: We are investigating an emerging issue with Cloudlets related to Cloudlets requests not going to origin, primarily for Phased Release and Audience Segmentation. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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Issues Detected

Frequently Asked Questions - Akamai

Is there a Akamai outage?
The current status of Akamai is: Systems Active
Where can I find the official status page of Akamai?
The official status page for Akamai is here
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