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Is there an Akamai outage?

Akamai status: Systems Active

Last checked: 6 minutes ago

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Akamai outages and incidents

Outage and incident data over the last 30 days for Akamai.

There have been 9 outages or incidents for Akamai in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Akamai

Outlogger tracks the status of these components for Xero:

Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active
Component Status
Active
Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active

Latest Akamai outages and incidents.

View the latest incidents for Akamai and check for official updates:

Updates:

  • Time: April 23, 2024, 5:46 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 14:11 UTC on April 23, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AfBGKnSQO or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: April 23, 2024, 3:40 p.m.
    Status: Monitoring
    Update: We identified an issue with Edge Delivery related to connectivity issues in the Washington DC area beginning at ~13:31 UTC on April 23, 2024. We have identified the cause of the issue and have rolled back a release which we believe may have caused this issue as of 14:11 UTC on April 23, 2024; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfBGKnSQO. We will continue to monitor to ensure that the impact has been fully mitigated.

Updates:

  • Time: April 15, 2024, 3:51 p.m.
    Status: Resolved
    Update: We identifed an issue with Web Security Analytics related to data availability. The issue was noticed from 13:30 UTC to 14:40 UTC. We have implemented a fix at 14:40 UTC and after monitoring our systems, we can confirm that the issue is resolved as of 14:40 UTC on April 15, 2024, and the service has resumed normal operations. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Ad30S5SQI or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Updates:

  • Time: April 11, 2024, 9:49 p.m.
    Status: Postmortem
    Update: Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D54R0000AdoRrhSQE?language=en\_US](https://community.akamai.com/customers/s/feed/0D54R0000AdoRrhSQE?language=en_US)
  • Time: April 11, 2024, 7:01 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 10:08 UTC on April 11, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AdoRrhSQE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: April 11, 2024, 2:03 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AdoRrhSQE?language=en_US. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: April 11, 2024, 12:03 p.m.
    Status: Monitoring
    Update: Our third-party service provider has implemented a fix for this issue as of 09:30 on 11 April 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AdoRrhSQE?language=en_US. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: April 11, 2024, 10:12 a.m.
    Status: Identified
    Update: Our third-party service provider has identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AdoRrhSQE?language=en_US. We will provide an update within the next 120 minutes.
  • Time: April 11, 2024, 9:16 a.m.
    Status: Identified
    Update: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AdoRrhSQE?language=en_US. We will provide an update within the next 60 minutes.
  • Time: April 11, 2024, 8:26 a.m.
    Status: Investigating
    Update: We are investigating an issue with a third-party service provider related to Edge Delivery where users may experience re-buffering, latency and performance degradation on their streaming services. We are working with the service provider and actively investigating the issue and will provide another update within the next 60 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: April 4, 2024, 4:43 p.m.
    Status: Postmortem
    Update: Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D54R0000AcqBLdSQM](https://community.akamai.com/customers/s/feed/0D54R0000AcqBLdSQM)
  • Time: April 3, 2024, 9:14 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 01:42 UTC on April 3, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AcqBLdSQM or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: April 3, 2024, 2:38 p.m.
    Status: Monitoring
    Update: We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AcqBLdSQM. We will continue monitoring and will provide another update as progress is made.
  • Time: April 2, 2024, 3:23 p.m.
    Status: Monitoring
    Update: We have identified an issue with a third-party service provider where customers might have observed performance degradation or timeouts with Edge Delivery in Dallas and Atlanta. The issue was noticed intermittently from 04:43 UTC to 13:42 UTC on April 2, 2024. We are closely monitoring our systems and based on our observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AcqBLdSQM or reaching out to Akamai Support.

Updates:

  • Time: March 28, 2024, 4:27 p.m.
    Status: Postmortem
    Update: Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D54R0000AbvAxeSQE](https://community.akamai.com/customers/s/feed/0D54R0000AbvAxeSQE)
  • Time: March 28, 2024, 6:20 a.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 04:39 UTC on 28 March 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AbvAxeSQE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: March 28, 2024, 4:43 a.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue as of 04:39 UTC on 28 March 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbvAxeSQE. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: March 28, 2024, 4:27 a.m.
    Status: Identified
    Update: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbvAxeSQE. We will provide the next update as we make progress.
  • Time: March 28, 2024, 3:36 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbvAxeSQE. We will provide the next update as we make progress.
  • Time: March 28, 2024, 2:50 a.m.
    Status: Investigating
    Update: We are investigating an issue with Secure Internet Access related to issues with SIA Client. We are actively investigating the issue and will provide another update within the next 60 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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Frequently Asked Questions - Akamai

Is there a Akamai outage?
The current status of Akamai is: Systems Active
Where can I find the official status page of Akamai?
The official status page for Akamai is here
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