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Akamai status: Systems Active

Last checked: 8 minutes ago

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Akamai outages and incidents

Outage and incident data over the last 30 days for Akamai.

There have been 9 outages or incidents for Akamai in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Akamai

Outlogger tracks the status of these components for Xero:

Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active
Component Status
Active
Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active

Latest Akamai outages and incidents.

View the latest incidents for Akamai and check for official updates:

Updates:

  • Time: March 28, 2024, 6:58 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 18:29 UTC on March 28, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: March 28, 2024, 3:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide the next update as we make progress.
  • Time: March 27, 2024, 8:55 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide the next update as we make progress.
  • Time: March 26, 2024, 10:32 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 26, 2024, 7:30 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 26, 2024, 4:39 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 26, 2024, 1:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 26, 2024, 10:49 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 26, 2024, 8:07 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 26, 2024, 4:10 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 26, 2024, 1:03 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 25, 2024, 10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 25, 2024, 7:01 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 25, 2024, 4:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 22, 2024, 10:51 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update on Monday March 25th or as additional information arrives during the weekend..
  • Time: March 22, 2024, 8:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 22, 2024, 5:16 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 22, 2024, 2:24 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 22, 2024, 7:58 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 22, 2024, 4:17 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 22, 2024, 1:14 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 21, 2024, 9:05 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 21, 2024, 7:31 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 21, 2024, 4:53 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
  • Time: March 21, 2024, 3:58 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 60 minutes.
  • Time: March 21, 2024, 3:31 p.m.
    Status: Investigating
    Update: We are investigating an emerging issue with Certificate Provisioning Service (CPS) related to significant slowness while accesing CPS UI. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: March 21, 2024, 4:26 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 16:11 UTC on March 21, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AbCJGdSQO or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: March 21, 2024, 1:58 p.m.
    Status: Identified
    Update: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbCJGdSQO. We will provide an update within the next 180 minutes.
  • Time: March 21, 2024, 12:52 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbCJGdSQO. We will provide an update within the next 180 minutes.
  • Time: March 21, 2024, 10:56 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue with configuration deployment delays for log delivery via DataStream. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbCJGdSQO. We will provide an update within the next 120 minutes.
  • Time: March 21, 2024, 10:06 a.m.
    Status: Investigating
    Update: We are investigating an emerging issue with Configuration Deployment related to delays when deploying changes for Log Delivery. We are actively investigating the issue and will provide another update within the next 60 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: March 21, 2024, 6:27 p.m.
    Status: Postmortem
    Update: Customers and partners can find an incident summary report, here: [Link](https://community.akamai.com/customers/s/feed/0D54R0000AbBCW3SQO).
  • Time: March 21, 2024, 2:21 a.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 01:45 UTC on March 21, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R0000AbBCW3SQO or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: March 21, 2024, 1:03 a.m.
    Status: Monitoring
    Update: We have implemented a fix for which we believe may have caused this issue as of 00:00 UTC on March 21, 2024; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbBCW3SQO.
  • Time: March 21, 2024, 12:21 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We will provide an update within the next 30 minutes.
  • Time: March 20, 2024, 11:47 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We will provide an update within the next 30 minutes.
  • Time: March 20, 2024, 11:20 p.m.
    Status: Investigating
    Update: We are investigating an emerging issue with Akamai's Control Center. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: March 21, 2024, 4:39 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 21:30 UTC on March 20, 2024, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AbB5uJSQS or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: March 20, 2024, 10:37 p.m.
    Status: Monitoring
    Update: We have rolled back a release which we believe may have caused this issue as of 21:30 UTC on March 20, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbB5uJSQS. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: March 20, 2024, 8:12 p.m.
    Status: Identified
    Update: We have identified an issue with HTTP and HTTPs network traffic in the US related to performance degradation. The issue appears to have started around 19:30 UTC on March 19, 2024. We are currently working on applying a fix and will provide an update once it is deployed. The completion of this effort is targeted to be in approximately 2 hours. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: March 19, 2024, 4:17 a.m.
    Status: Resolved
    Update: We have identified an issue with Edge delivery in the US East where customers might have observed performance degradation or availability issues for traffic going through the affected datacenters. The issue appears to have started around 00:45 UTC on March 19, 2024. We have implemented a fix and can confirm that the issue is now resolved as of 00:55 UTC on March 19, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AailHbSQI or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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Frequently Asked Questions - Akamai

Is there a Akamai outage?
The current status of Akamai is: Systems Active
Where can I find the official status page of Akamai?
The official status page for Akamai is here
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