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Is there an Akamai outage?

Akamai status: Systems Active

Last checked: 7 minutes ago

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Akamai outages and incidents

Outage and incident data over the last 30 days for Akamai.

There have been 9 outages or incidents for Akamai in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Akamai

Outlogger tracks the status of these components for Xero:

Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active
Component Status
Active
Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active

Latest Akamai outages and incidents.

View the latest incidents for Akamai and check for official updates:

Updates:

  • Time: March 13, 2024, 6:52 p.m.
    Status: Resolved
    Update: We have identified an issue with Edge delivery in Mumbai, India where customers might have observed performance degradation or timeouts for traffic going through the affected datacenters. We have implemented a fix and can confirm that the issue is now resolved as of 17:49 UTC on March 13, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AaIAW6SQO or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Updates:

  • Time: March 13, 2024, 6 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 17:55 UTC on March 13, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AaHpwISQS or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: March 13, 2024, 12:27 p.m.
    Status: Monitoring
    Update: We had identified an issue with Web Security Analytics (WSA) related to errors while accessing WSA. We have identified the cause of the issue and have implemented a fix for this as of 11:20 UTC on March 13, 2024. Based on current observations, the service is resuming normal. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AaHpwISQS. We will continue to monitor to ensure that the impact has been fully mitigated.

Updates:

  • Time: March 8, 2024, 6:14 a.m.
    Status: Resolved
    Update: We identified a network issue causing 5xx errors mostly in APJ locations. The issue appears to have started around 09:20 UTC on March 7, 2024. We have implemented a fix and can confirm that the issue is now resolved as of 09:30 UTC on March 7, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R00009ia8y4SAA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Updates:

  • Time: April 4, 2024, 6:18 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 11:40 UTC on April 3, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: April 1, 2024, 7:24 p.m.
    Status: Monitoring
    Update: We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: March 27, 2024, 7:10 a.m.
    Status: Monitoring
    Update: We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: March 19, 2024, 7:02 p.m.
    Status: Monitoring
    Update: We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
  • Time: March 15, 2024, 7:23 p.m.
    Status: Monitoring
    Update: We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
  • Time: March 14, 2024, 12:42 a.m.
    Status: Monitoring
    Update: We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
  • Time: March 13, 2024, 7:09 p.m.
    Status: Identified
    Update: We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
  • Time: March 12, 2024, 1:16 a.m.
    Status: Identified
    Update: We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
  • Time: March 11, 2024, 7:01 p.m.
    Status: Identified
    Update: We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
  • Time: March 8, 2024, 11:24 p.m.
    Status: Identified
    Update: We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
  • Time: March 8, 2024, 7:04 p.m.
    Status: Identified
    Update: We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
  • Time: March 8, 2024, 3:18 a.m.
    Status: Identified
    Update: We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
  • Time: March 8, 2024, 1:58 a.m.
    Status: Identified
    Update: We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide a new update within the next 120 minutes.
  • Time: March 7, 2024, 11:17 p.m.
    Status: Identified
    Update: We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
  • Time: March 7, 2024, 8:46 p.m.
    Status: Identified
    Update: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
  • Time: March 7, 2024, 8:32 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
  • Time: March 7, 2024, 8:31 p.m.
    Status: Identified
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
  • Time: March 7, 2024, 6:51 p.m.
    Status: Identified
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
  • Time: March 7, 2024, 5:14 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
  • Time: March 7, 2024, 3:33 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
  • Time: March 7, 2024, 3:04 p.m.
    Status: Investigating
    Update: We are investigating an emerging issue with Edge Delivery related to errors while initiating connection with HTTP3. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: March 2, 2024, 5:04 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 16:45 UTC on March 2, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AYzyHBSQZ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: March 2, 2024, 4:52 p.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue as of 16:45 UTC on March 2, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AYzyHBSQZ. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: March 2, 2024, 3:25 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AYzyHBSQZ We will provide another update as we progress.
  • Time: March 2, 2024, 12:58 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AYzyHBSQZ We will provide another update as we progress.
  • Time: March 2, 2024, 10:43 a.m.
    Status: Identified
    Update: We have identified the cause of the issue, and a fix is being implemented. Customers who have reported the issue have been contacted with instructions to mitigate impacts to their systems or services. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AYzyHBSQZ. We will provide another update as we progress.
  • Time: March 2, 2024, 9:09 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AYzyHBSQZ We will provide another update as we progress.
  • Time: March 2, 2024, 8:56 a.m.
    Status: Investigating
    Update: We are investigating an emerging issue with Bot Manager Premier (BMP) related to some legitimate users with Web Telemetry marked as bots. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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Issues Detected

Frequently Asked Questions - Akamai

Is there a Akamai outage?
The current status of Akamai is: Systems Active
Where can I find the official status page of Akamai?
The official status page for Akamai is here
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