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Is there an Akamai outage?

Akamai status: Systems Active

Last checked: 4 minutes ago

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Akamai outages and incidents

Outage and incident data over the last 30 days for Akamai.

There have been 9 outages or incidents for Akamai in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Akamai

Outlogger tracks the status of these components for Xero:

Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active
Component Status
Active
Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active

Latest Akamai outages and incidents.

View the latest incidents for Akamai and check for official updates:

Updates:

  • Time: Feb. 29, 2024, 4:28 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 14:42 UTC on Feb 29, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AYZojBSQT or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: Feb. 29, 2024, 1:04 a.m.
    Status: Monitoring
    Update: We have implemented a fix for which we believe may have caused this issue and will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: Feb. 28, 2024, 10:14 a.m.
    Status: Investigating
    Update: The impact is limited to uploads using a specific client so customers can use SFTP or CLI for uploads as a workaround. We are continuing to investigate this issue.
  • Time: Feb. 28, 2024, 10:08 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AYZojBSQT. We will provide the next update as we make progress.
  • Time: Feb. 28, 2024, 9:34 a.m.
    Status: Investigating
    Update: We are investigating an issue with NetStorage related to connection failures with internal server errors. We are actively investigating the issue and will provide another update within the next 60 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: Feb. 27, 2024, 2:39 a.m.
    Status: Postmortem
    Update: Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D54R0000AYFyFiSQL](https://community.akamai.com/customers/s/feed/0D54R0000AYFyFiSQL)
  • Time: Feb. 26, 2024, 7:24 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 18:38 UTC on February 26, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AYFyFiSQL or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: Feb. 26, 2024, 6:55 p.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue as of 18:38 UTC on February 26, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AYFyFiSQL. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: Feb. 26, 2024, 6:36 p.m.
    Status: Investigating
    Update: We are investigating an emerging issue with Akamai Control Center related to availability issues. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: Feb. 22, 2024, 10:53 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 21:58 UTC on February 22, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R0000AXlZ7lSQF or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: Feb. 22, 2024, 11:10 a.m.
    Status: Identified
    Update: Our SMEs continue working on the Network List advance search functionality issue for which a fix is being tested. We will provide an update as progress is made. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AXlZ7lSQF.
  • Time: Feb. 22, 2024, 8:37 a.m.
    Status: Identified
    Update: We have identified the cause of the issue, and a fix has been implemented for the upload issue. However, we have a Network List advance search functionality also being impacted for which a fix is being tested. We have updated the title to reflect the current scope. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AXlZ7lSQF. We will provide another update once the fix for the advance search functionality is deployed.
  • Time: Feb. 22, 2024, 7:10 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Please note that manual uploads and uploads via APIs are not impacted and the impact is limited to newly created list while uploading and saving the CSV or txt file. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AXlZ7lSQF. We will provide an update as we make progress.
  • Time: Feb. 22, 2024, 6:48 a.m.
    Status: Investigating
    Update: We are investigating an issue with Network Lists uploads in Akamai Control Center where users may experience may experience IPs getting cleared or returning to Zero upon uploading and saving the CSV or txt file. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: Feb. 14, 2024, 1:37 a.m.
    Status: Postmortem
    Update: Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D54R0000AWNRfCSQX](https://community.akamai.com/customers/s/feed/0D54R0000AWNRfCSQX)
  • Time: Feb. 13, 2024, 7:07 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 14:35 UTC on February 13, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AWNRfCSQX or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: Feb. 13, 2024, 3:28 p.m.
    Status: Monitoring
    Update: We have rolled back a release which has caused this issue as of 14:30 UTC on February 13, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AWNRfCSQX We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: Feb. 13, 2024, 2:48 p.m.
    Status: Identified
    Update: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AWNRfCSQX . We will provide another update as we progress.
  • Time: Feb. 13, 2024, 2:25 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AWNRfCSQX We will provide another update as we progress.
  • Time: Feb. 13, 2024, 1:38 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AWNRfCSQX We will provide another update within the next 60 minutes.
  • Time: Feb. 13, 2024, 1:11 p.m.
    Status: Investigating
    Update: We are investigating an emerging issue with HTTP and HTTPS network traffic related to 400 error. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: Feb. 9, 2024, 4:38 p.m.
    Status: Resolved
    Update: We experienced an issue with Account Protector related to traffic scored reporting gaps in User Intelligence Console tool and Web Security Analytics tool in Akamai Control Center. Also, the score and the indicators were not forwarded to the customer origin and SIEM API integration. During the impact window, no users were impacted but due to lack of scoring attacks may not have been identified and/or mitigated. The issue was experienced on February 8, 2024 from 22:24 UTC to 22:42 UTC. We identified the cause of the issue and we rolled back the change which we believed had caused the issue. We can confirm that the issue is now resolved as of 22:42 UTC on February 8, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AW7CuvSQF or reaching out to Akamai Support.

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Frequently Asked Questions - Akamai

Is there a Akamai outage?
The current status of Akamai is: Systems Active
Where can I find the official status page of Akamai?
The official status page for Akamai is here
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