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Is there an Alloy outage?

Alloy status: Systems Active

Last checked: 2 minutes ago

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Alloy outages and incidents

Outage and incident data over the last 30 days for Alloy.

There have been 1 outages or incidents for Alloy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Alloy

Outlogger tracks the status of these components for Xero:

Customer Dashboard Active
Production API Active
Sandbox API Active
SDK Active
Webhooks Active
Component Status
Customer Dashboard Active
Production API Active
Sandbox API Active
SDK Active
Webhooks Active

Latest Alloy outages and incidents.

View the latest incidents for Alloy and check for official updates:

Updates:

  • Time: Sept. 20, 2024, 6:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 20, 2024, 3:22 p.m.
    Status: Monitoring
    Update: A fix has been implemented and all evaluation pages should load normally
  • Time: Sept. 20, 2024, 3:16 p.m.
    Status: Investigating
    Update: Some customers are having issues loading our dashboard, we are investigating

Updates:

  • Time: July 23, 2024, 8:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 23, 2024, 7:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 23, 2024, 7:14 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 23, 2024, 7:06 p.m.
    Status: Investigating
    Update: We are seeing elevated errors on our Transaction service and are investigating the root cause

Updates:

  • Time: June 26, 2024, 10:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 26, 2024, 5:14 p.m.
    Status: Monitoring
    Update: All services have been restored and are currently being monitored.
  • Time: June 26, 2024, 4:59 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 26, 2024, 4:58 p.m.
    Status: Investigating
    Update: Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for updates.

Updates:

  • Time: June 12, 2024, 6:38 p.m.
    Status: Resolved
    Update: We have identified and fully addressed the root cause of the unavailability. The system is fully stable.
  • Time: June 12, 2024, 4:33 p.m.
    Status: Monitoring
    Update: We have identified and mitigated the source of poor performance. API and Dashboard were unavailable for a total of 8 minutes between 10:56-10:58ET and 11:05-11:10ET.
  • Time: June 12, 2024, 3:26 p.m.
    Status: Investigating
    Update: We're seeing intermittent latency and unavailability for API and Dashboard. Currently investigating.

Updates:

  • Time: June 12, 2024, 2:45 p.m.
    Status: Resolved
    Update: Latency on all APIs has returned to normal and the root cause has been identified and its impact mitigated.
  • Time: June 12, 2024, 12:17 p.m.
    Status: Monitoring
    Update: Transaction Evaluations had elevated latency for about 50 minutes this morning. We have cancelled some background tasks and service is restored.
  • Time: June 12, 2024, 12:12 p.m.
    Status: Investigating
    Update: We are investigating an issue with transaction evaluations

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Frequently Asked Questions - Alloy

Is there a Alloy outage?
The current status of Alloy is: Systems Active
Where can I find the official status page of Alloy?
The official status page for Alloy is here
How can I get notified if Alloy is down or experiencing an outage?
To get notified of any status changes to Alloy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Alloy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Alloy do?
Alloy is a platform that assists banks and fintechs with identity verification and AML monitoring through its identity data orchestration and fraud prevention software.