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Is there an Alloy outage?

Alloy status: Systems Active

Last checked: 4 minutes ago

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Alloy outages and incidents

Outage and incident data over the last 30 days for Alloy.

There have been 1 outages or incidents for Alloy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Alloy

Outlogger tracks the status of these components for Xero:

Customer Dashboard Active
Production API Active
Sandbox API Active
SDK Active
Webhooks Active
Component Status
Customer Dashboard Active
Production API Active
Sandbox API Active
SDK Active
Webhooks Active

Latest Alloy outages and incidents.

View the latest incidents for Alloy and check for official updates:

Updates:

  • Time: March 13, 2021, 3:48 a.m.
    Status: Resolved
    Update: A change to a DNS record resulted in DNS resolution issues for our website and sandbox API. The live production API was not affected. We rolled back the change and DNS should now be resolving properly. If you're still experiencing any difficulties accessing Alloy services at this time, please try clearing your cache.
  • Time: March 13, 2021, 3:19 a.m.
    Status: Investigating
    Update: Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for updates.

Updates:

  • Time: Jan. 4, 2021, 7:13 p.m.
    Status: Resolved
    Update: The Alloy client dashboard was unavailable from 10:56 to 11:29 AM EST this morning, an outage of approximately 33 minutes. The incident was caused by the combination of a backup system being down at the same time we experienced some intermittent application instability that we are addressing. This incident was greatly exacerbated by some of our messaging systems being down at the same time, so the alerts were slower to be picked up. In response to this, we are working on 1) solving the underlying issues related to this downtime and 2) creating more reliable backup alerting systems.

Updates:

  • Time: Oct. 23, 2020, 7:07 p.m.
    Status: Resolved
    Update: From 2:52.29 to 2:56.29 PM EST today, a database migration caused a short-term lock on the database until our ops team flagged and killed the faulty query. We are investigating and modifying how this migration is run to avoid further issues.

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Frequently Asked Questions - Alloy

Is there a Alloy outage?
The current status of Alloy is: Systems Active
Where can I find the official status page of Alloy?
The official status page for Alloy is here
How can I get notified if Alloy is down or experiencing an outage?
To get notified of any status changes to Alloy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Alloy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Alloy do?
Alloy is a platform that assists banks and fintechs with identity verification and AML monitoring through its identity data orchestration and fraud prevention software.