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Outage and incident data over the last 30 days for Alloy.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Customer Dashboard | Active |
Production API | Active |
Sandbox API | Active |
SDK | Active |
Webhooks | Active |
View the latest incidents for Alloy and check for official updates:
Description: A change to a DNS record resulted in DNS resolution issues for our website and sandbox API. The live production API was not affected. We rolled back the change and DNS should now be resolving properly. If you're still experiencing any difficulties accessing Alloy services at this time, please try clearing your cache.
Status: Resolved
Impact: None | Started At: March 13, 2021, 3:19 a.m.
Description: The Alloy client dashboard was unavailable from 10:56 to 11:29 AM EST this morning, an outage of approximately 33 minutes. The incident was caused by the combination of a backup system being down at the same time we experienced some intermittent application instability that we are addressing. This incident was greatly exacerbated by some of our messaging systems being down at the same time, so the alerts were slower to be picked up. In response to this, we are working on 1) solving the underlying issues related to this downtime and 2) creating more reliable backup alerting systems.
Status: Resolved
Impact: Major | Started At: Jan. 4, 2021, 4:30 p.m.
Description: From 2:52.29 to 2:56.29 PM EST today, a database migration caused a short-term lock on the database until our ops team flagged and killed the faulty query. We are investigating and modifying how this migration is run to avoid further issues.
Status: Resolved
Impact: None | Started At: Oct. 23, 2020, 7:07 p.m.
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