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Is there an Aloware outage?

Aloware status: Systems Active

Last checked: 25 seconds ago

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Aloware outages and incidents

Outage and incident data over the last 30 days for Aloware.

There have been 0 outages or incidents for Aloware in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Aloware

Outlogger tracks the status of these components for Xero:

Aloware.com website Active
Public API Active
Admin Dashboard Active
Aloware Talk Active
Reporting Active
Guesty CRM Integration Active
HighLevel Integration Active
HubSpot CRM Integration Active
Pipedrive CRM Active
Zapier Integration Active
Zoho CRM Integration Active
Messaging (SMS) - Apps Active
Messaging (SMS) - Broadcasts Active
Messaging (SMS) - HubSpot Workflows Active
Messaging (SMS) - Sequences Active
Inbound calls Active
Outbound calls Active
Component Status
Aloware.com website Active
Public API Active
Active
Admin Dashboard Active
Aloware Talk Active
Reporting Active
Active
Guesty CRM Integration Active
HighLevel Integration Active
HubSpot CRM Integration Active
Pipedrive CRM Active
Zapier Integration Active
Zoho CRM Integration Active
Active
Messaging (SMS) - Apps Active
Messaging (SMS) - Broadcasts Active
Messaging (SMS) - HubSpot Workflows Active
Messaging (SMS) - Sequences Active
Active
Inbound calls Active
Outbound calls Active

Latest Aloware outages and incidents.

View the latest incidents for Aloware and check for official updates:

Updates:

  • Time: Aug. 16, 2023, 4:16 p.m.
    Status: Resolved
    Update: Some users reported slower than average loading times for the UI from 8:50AM PDT to 9:05AM PDT. We have resolved the intermittent issue and performance is back as expected.

Updates:

  • Time: Aug. 8, 2023, 5:02 p.m.
    Status: Resolved
    Update: The brief service interruption has been resolved. All systems are restored to normal operations
  • Time: Aug. 8, 2023, 4:57 p.m.
    Status: Monitoring
    Update: A fix has been implemented and service has been restored. We are actively monitoring.
  • Time: Aug. 8, 2023, 4:56 p.m.
    Status: Investigating
    Update: We have reports of some accounts experiencing a service interruption of the Aloware Apps. We are actively investigating.

Updates:

  • Time: Aug. 8, 2023, 5:02 p.m.
    Status: Resolved
    Update: The brief service interruption has been resolved. All systems are restored to normal operations
  • Time: Aug. 8, 2023, 4:57 p.m.
    Status: Monitoring
    Update: A fix has been implemented and service has been restored. We are actively monitoring.
  • Time: Aug. 8, 2023, 4:56 p.m.
    Status: Investigating
    Update: We have reports of some accounts experiencing a service interruption of the Aloware Apps. We are actively investigating.

Updates:

  • Time: July 31, 2023, 9:44 p.m.
    Status: Resolved
    Update: This incident has been resolved. Please do a hard refresh to ensure proper behavior. We will continue to closely monitor for any additional issues regarding MMS.
  • Time: July 31, 2023, 4:58 p.m.
    Status: Monitoring
    Update: This incident has been resolved in Aloware Admin and Classic. We are still monitoring the fix in Talk.
  • Time: July 31, 2023, 3:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are actively monitoring to ensure it has resolved all issues.
  • Time: July 31, 2023, 2:55 p.m.
    Status: Identified
    Update: We have found that this authentication also impacts MMS from being viewed and have therefore updated the incident report to include media. A fix is already undergoing current testing.
  • Time: July 31, 2023, 2:50 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 31, 2023, 2:42 p.m.
    Status: Identified
    Update: Call Recordings and Voicemail Playbacks are currently unavailable due to an added layer of encryption on the files. The issue has been identified and should be resolved shortly.
  • Time: July 31, 2023, 2:38 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 31, 2023, 9:44 p.m.
    Status: Resolved
    Update: This incident has been resolved. Please do a hard refresh to ensure proper behavior. We will continue to closely monitor for any additional issues regarding MMS.
  • Time: July 31, 2023, 4:58 p.m.
    Status: Monitoring
    Update: This incident has been resolved in Aloware Admin and Classic. We are still monitoring the fix in Talk.
  • Time: July 31, 2023, 3:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are actively monitoring to ensure it has resolved all issues.
  • Time: July 31, 2023, 2:55 p.m.
    Status: Identified
    Update: We have found that this authentication also impacts MMS from being viewed and have therefore updated the incident report to include media. A fix is already undergoing current testing.
  • Time: July 31, 2023, 2:50 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 31, 2023, 2:42 p.m.
    Status: Identified
    Update: Call Recordings and Voicemail Playbacks are currently unavailable due to an added layer of encryption on the files. The issue has been identified and should be resolved shortly.
  • Time: July 31, 2023, 2:38 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Aloware

Is there a Aloware outage?
The current status of Aloware is: Systems Active
Where can I find the official status page of Aloware?
The official status page for Aloware is here
How can I get notified if Aloware is down or experiencing an outage?
To get notified of any status changes to Aloware, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Aloware every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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