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Outage and incident data over the last 30 days for Asana.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Australia | Active |
API | Active |
App | Active |
Automations and Background Actions | Active |
Mobile | Active |
Webhooks and Event Streams | Active |
EU | Active |
API | Active |
App | Active |
Automations and Background Actions | Active |
Mobile | Active |
Webhooks and Event Streams | Active |
Japan | Active |
API | Active |
App | Active |
Automations and Background Actions | Active |
Mobile | Active |
Webhooks and Event Streams | Active |
US | Active |
API | Active |
App | Active |
Automations and Background Actions | Active |
Mobile | Active |
Webhooks and Event Streams | Active |
View the latest incidents for Asana and check for official updates:
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: Nov. 8, 2024, 8:46 p.m.
Description: From 7 AM - 3 PM UTC time, there was a problem with signing up to Asana. This issue has now been resolved, and users should be able to sign up again.
Status: Resolved
Impact: None | Started At: Oct. 24, 2024, 2:53 p.m.
Description: Our engineers have fixed the issue and Asana which cause global downtime for ~10 minutes and connectivity issues for a small subset of users for around an hour after that. Asana is now running normally for all our customers.
Status: Resolved
Impact: None | Started At: Oct. 15, 2024, 1:30 p.m.
Description: **Incident:** On 2024-10-10, between 01:23 and 02:31 UTC a software change caused overload to a shared resource, leading to application errors. The change was rolled back, with recovery for most users around 02:31 and full recovery by 02:39 UTC. **Impact:** Users were unable to start new sessions on the web and desktop apps, though mobile and existing sessions were unaffected. No data was lost. **Next Steps:** We will conduct a retrospective using the 5 Whys method to improve monitoring, tooling, and playbooks. We will also update our software to manage load more efficiently and reduce reliance on globally shared resources to prevent similar issues in the future. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
Status: Postmortem
Impact: None | Started At: Oct. 10, 2024, 2:13 a.m.
Description: Incident: An experimental flag was enabled that changed initial page loading behavior. With the flag enabled, users were inadvertently directed to load a code version that was not servable by all groups of servers. Subsequent requests would fail when requesting this incompatible version, including requests to report the page load errors. Impact: From 16:52 to 18:59 UTC, 10% of users were unable to load the Asana application in the desktop app or web browser. Existing sessions, as well as mobile and API traffic, were not impacted. Moving forward: We reverted the configuration change and identified gaps in our monitoring. We are adding monitoring and alerting for version mismatches during page load in order to more quickly identify similar regressions in the future. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
Status: Postmortem
Impact: Minor | Started At: Sept. 16, 2024, 6:56 p.m.
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