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Is there an Asana outage?

Asana status: Systems Active

Last checked: 7 minutes ago

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Asana outages and incidents

Outage and incident data over the last 30 days for Asana.

There have been 1 outages or incidents for Asana in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Asana

Outlogger tracks the status of these components for Xero:

API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Component Status
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active

Latest Asana outages and incidents.

View the latest incidents for Asana and check for official updates:

Updates:

  • Time: Nov. 8, 2024, 9:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2024, 8:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 8, 2024, 8:48 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 8, 2024, 8:46 p.m.
    Status: Identified
    Update: We are experiencing issues in regions other than the US due to a network issue. We've identified the problem and are working on a fix.

Updates:

  • Time: Oct. 24, 2024, 2:53 p.m.
    Status: Resolved
    Update: From 7 AM - 3 PM UTC time, there was a problem with signing up to Asana. This issue has now been resolved, and users should be able to sign up again.

Updates:

  • Time: Oct. 16, 2024, 1:58 p.m.
    Status: Resolved
    Update: Our engineers have fixed the issue and Asana which cause global downtime for ~10 minutes and connectivity issues for a small subset of users for around an hour after that. Asana is now running normally for all our customers.

Updates:

  • Time: Oct. 11, 2024, 11:13 p.m.
    Status: Postmortem
    Update: **Incident:** On 2024-10-10, between 01:23 and 02:31 UTC a software change caused overload to a shared resource, leading to application errors. The change was rolled back, with recovery for most users around 02:31 and full recovery by 02:39 UTC. **Impact:** Users were unable to start new sessions on the web and desktop apps, though mobile and existing sessions were unaffected. No data was lost. **Next Steps:** We will conduct a retrospective using the 5 Whys method to improve monitoring, tooling, and playbooks. We will also update our software to manage load more efficiently and reduce reliance on globally shared resources to prevent similar issues in the future. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
  • Time: Oct. 10, 2024, 2:52 a.m.
    Status: Resolved
    Update: We have seen full resolution. We add a postmortem within 72 hours.
  • Time: Oct. 10, 2024, 2:48 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 10, 2024, 2:36 a.m.
    Status: Monitoring
    Update: We have reverted the change, see recovery, and are monitoring.
  • Time: Oct. 10, 2024, 2:13 a.m.
    Status: Investigating
    Update: Users who are attempting to open Asana are seeing errors. We believe this is due to a deployment, and we are reverting this change.

Updates:

  • Time: Sept. 18, 2024, 4:56 p.m.
    Status: Postmortem
    Update: Incident: An experimental flag was enabled that changed initial page loading behavior. With the flag enabled, users were inadvertently directed to load a code version that was not servable by all groups of servers. Subsequent requests would fail when requesting this incompatible version, including requests to report the page load errors.  ‌ Impact:  From 16:52 to 18:59 UTC, 10% of users were unable to load the Asana application in the desktop app or web browser. Existing sessions, as well as mobile and API traffic, were not impacted. ‌ Moving forward: We reverted the configuration change and identified gaps in our monitoring. We are adding monitoring and alerting for version mismatches during page load in order to more quickly identify similar regressions in the future. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
  • Time: Sept. 16, 2024, 7:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 16, 2024, 7:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 16, 2024, 6:56 p.m.
    Status: Investigating
    Update: We've received reports of users unable to access the Asana web and desktop application and are currently investigating.

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Frequently Asked Questions - Asana

Is there a Asana outage?
The current status of Asana is: Systems Active
Where can I find the official status page of Asana?
The official status page for Asana is here
How can I get notified if Asana is down or experiencing an outage?
To get notified of any status changes to Asana, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Asana every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Asana do?
Asana enables remote and distributed teams to work collaboratively on projects and tasks from anywhere, keeping everyone focused on their goals.

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