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Is there an Asana outage?

Asana status: Systems Active

Last checked: 7 minutes ago

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Asana outages and incidents

Outage and incident data over the last 30 days for Asana.

There have been 1 outages or incidents for Asana in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Asana

Outlogger tracks the status of these components for Xero:

API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Component Status
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active

Latest Asana outages and incidents.

View the latest incidents for Asana and check for official updates:

Updates:

  • Time: April 25, 2022, 4:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 25, 2022, 4:16 p.m.
    Status: Investigating
    Update: Our team has identified the problem and is currently working on a fix. We appreciate your patience!

Updates:

  • Time: April 13, 2022, 8:37 p.m.
    Status: Postmortem
    Update: Incident: At 2022-04-05 00:00 UTC, maintenance on underlying hardware caused a leader node in a critical system to become unavailable. This had an unexpected impact on dependent systems, causing them to crash. Automated resolution can take up to 15 minutes; we took manual action to recover sooner. Unfortunately, it took longer for the dependent systems to stabilize. Impact: The web app was unavailable from 00:00 -00:25 UTC, and the API and mobile apps from 00:00-00:33 UTC. Moving Forward: We are in the process of deprecating the dependency of our core systems on the system which failed. We are also looking at how our systems could have continued running in a degraded state instead of crashing. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
  • Time: April 13, 2022, 8:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 13, 2022, 8:31 p.m.
    Status: Investigating
    Update: Our team has identified the problem and is currently working on a fix. We appreciate your patience!

Updates:

  • Time: April 13, 2022, 8:37 p.m.
    Status: Postmortem
    Update: Incident: At 2022-04-05 00:00 UTC, maintenance on underlying hardware caused a leader node in a critical system to become unavailable. This had an unexpected impact on dependent systems, causing them to crash. Automated resolution can take up to 15 minutes; we took manual action to recover sooner. Unfortunately, it took longer for the dependent systems to stabilize. Impact: The web app was unavailable from 00:00 -00:25 UTC, and the API and mobile apps from 00:00-00:33 UTC. Moving Forward: We are in the process of deprecating the dependency of our core systems on the system which failed. We are also looking at how our systems could have continued running in a degraded state instead of crashing. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
  • Time: April 13, 2022, 8:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 13, 2022, 8:31 p.m.
    Status: Investigating
    Update: Our team has identified the problem and is currently working on a fix. We appreciate your patience!

Updates:

  • Time: April 13, 2022, 12:39 a.m.
    Status: Postmortem
    Update: Incident: Beginning around 7am UTC, we began observing API traffic failures, which continued to deteriorate. When action was taken to resolve the issues at a high peak traffic time, key components of the system overloaded. Impact: Asana experienced approximately 50% unavailability from 14:10-14:36 UTC and approximately 30% unavailability from 16:21-16:30 UTC. An operator error during the final part of the response caused full unavailability from 18:58-19:40 UTC. The API remained unavailable until 19:54 UTC. Background systems resumed normal operation by 20:15 UTC. Moving Forward: We have since updated our tools to make operator error unlikely to recur, and are investigating the cause of the initial problems. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
  • Time: April 4, 2022, 8:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 4, 2022, 7:52 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 4, 2022, 7:15 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 4, 2022, 7:14 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 4, 2022, 4:14 p.m.
    Status: Monitoring
    Update: Our team is currently monitoring the issue. We appreciate your patience in the meantime!
  • Time: April 4, 2022, 2:58 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. More customers may now be able to access Asana, but some customers may still have issues updating or loading certain objects.
  • Time: April 4, 2022, 2:33 p.m.
    Status: Investigating
    Update: We are currently experiencing some difficulties; as a result, Asana may not be available for some customers. Our development team is currently investigating this issue and we're hoping to get it fixed as soon as possible. Sincere apologies for the inconvenience; if you're impacted by this issue, please keep an eye on this page for the latest updates.

Updates:

  • Time: April 13, 2022, 12:39 a.m.
    Status: Postmortem
    Update: Incident: Beginning around 7am UTC, we began observing API traffic failures, which continued to deteriorate. When action was taken to resolve the issues at a high peak traffic time, key components of the system overloaded. Impact: Asana experienced approximately 50% unavailability from 14:10-14:36 UTC and approximately 30% unavailability from 16:21-16:30 UTC. An operator error during the final part of the response caused full unavailability from 18:58-19:40 UTC. The API remained unavailable until 19:54 UTC. Background systems resumed normal operation by 20:15 UTC. Moving Forward: We have since updated our tools to make operator error unlikely to recur, and are investigating the cause of the initial problems. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
  • Time: April 4, 2022, 8:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 4, 2022, 7:52 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 4, 2022, 7:15 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 4, 2022, 7:14 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 4, 2022, 4:14 p.m.
    Status: Monitoring
    Update: Our team is currently monitoring the issue. We appreciate your patience in the meantime!
  • Time: April 4, 2022, 2:58 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. More customers may now be able to access Asana, but some customers may still have issues updating or loading certain objects.
  • Time: April 4, 2022, 2:33 p.m.
    Status: Investigating
    Update: We are currently experiencing some difficulties; as a result, Asana may not be available for some customers. Our development team is currently investigating this issue and we're hoping to get it fixed as soon as possible. Sincere apologies for the inconvenience; if you're impacted by this issue, please keep an eye on this page for the latest updates.

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Frequently Asked Questions - Asana

Is there a Asana outage?
The current status of Asana is: Systems Active
Where can I find the official status page of Asana?
The official status page for Asana is here
How can I get notified if Asana is down or experiencing an outage?
To get notified of any status changes to Asana, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Asana every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Asana do?
Asana enables remote and distributed teams to work collaboratively on projects and tasks from anywhere, keeping everyone focused on their goals.