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Is there an Asana outage?

Asana status: Systems Active

Last checked: 8 seconds ago

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Asana outages and incidents

Outage and incident data over the last 30 days for Asana.

There have been 1 outages or incidents for Asana in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Asana

Outlogger tracks the status of these components for Xero:

API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Component Status
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active

Latest Asana outages and incidents.

View the latest incidents for Asana and check for official updates:

Updates:

  • Time: Jan. 28, 2022, 4:46 a.m.
    Status: Resolved
    Update: Webhooks delivery was delayed from 7:10 PM PST to 8:15 PM PST. As of 8:23 PM PST, there is no longer a delay. The incident happened because of a scheduled database cleanup. No events were lost.

Updates:

  • Time: Feb. 23, 2022, 6:42 p.m.
    Status: Postmortem
    Update: Incident: During a routine hardware change, a misconfiguration of our load balancer health checks caused EU load balancers to be marked as unhealthy, rejecting all requests from users.  Impact: Asana was unavailable to load new sessions for EU users for 135 minutes, with only existing sessions able to be used. No customer data was lost. Moving forward: As a result of this incident, we are working to simplify load balancer architecture and improve operational processes around hardware changes. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
  • Time: Feb. 23, 2022, 6:42 p.m.
    Status: Resolved
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 23, 2022, 6:42 p.m.
    Status: Postmortem
    Update: Incident: During a routine hardware change, a misconfiguration of our load balancer health checks caused EU load balancers to be marked as unhealthy, rejecting all requests from users.  Impact: Asana was unavailable to load new sessions for EU users for 135 minutes, with only existing sessions able to be used. No customer data was lost. Moving forward: As a result of this incident, we are working to simplify load balancer architecture and improve operational processes around hardware changes. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
  • Time: Feb. 23, 2022, 6:42 p.m.
    Status: Resolved
    Update: We are currently investigating this issue.

Updates:

  • Time: Jan. 25, 2022, 7:40 p.m.
    Status: Postmortem
    Update: Incident: On 1/19/22 we made a configuration change that overloaded a class of servers required for serving web, mobile and API traffic. This overload subsequently cascaded to downstream systems responsible for displaying users’ changes.  Impact: Users were unable to load new Asana sessions for 19 minutes. API and mobile users experienced downtime because many changes were not displayed. Some changes made through the application were not reflected for an additional ~2 hours. Moving Forward: We are working to make system components more resilient to failures in upstream dependencies. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
  • Time: Jan. 25, 2022, 7:40 p.m.
    Status: Postmortem
    Update: Incident: On 1/19/22 we made a configuration change that overloaded a class of servers required for serving web, mobile and API traffic. This overload subsequently cascaded to downstream systems responsible for displaying users’ changes.  Impact: Users were unable to load new Asana sessions for 19 minutes. API and mobile users experienced downtime because many changes were not displayed. Some changes made through the application were not reflected for an additional ~2 hours. Moving Forward: We are working to make system components more resilient to failures in upstream dependencies. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
  • Time: Jan. 19, 2022, 2:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 19, 2022, 2:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 19, 2022, 2:19 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 19, 2022, 2:19 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 19, 2022, 1:16 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Jan. 19, 2022, 1:16 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Jan. 19, 2022, 1:01 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 19, 2022, 1:01 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Jan. 19, 2022, 2:24 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 19, 2022, 2:19 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 19, 2022, 12:25 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.

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Frequently Asked Questions - Asana

Is there a Asana outage?
The current status of Asana is: Systems Active
Where can I find the official status page of Asana?
The official status page for Asana is here
How can I get notified if Asana is down or experiencing an outage?
To get notified of any status changes to Asana, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Asana every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Asana do?
Asana enables remote and distributed teams to work collaboratively on projects and tasks from anywhere, keeping everyone focused on their goals.

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