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Is there an Asana outage?

Asana status: Systems Active

Last checked: 7 minutes ago

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Asana outages and incidents

Outage and incident data over the last 30 days for Asana.

There have been 1 outages or incidents for Asana in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Asana

Outlogger tracks the status of these components for Xero:

API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Component Status
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active
Active
API Active
App Active
Automations and Background Actions Active
Mobile Active
Webhooks and Event Streams Active

Latest Asana outages and incidents.

View the latest incidents for Asana and check for official updates:

Updates:

  • Time: March 5, 2024, 10:20 p.m.
    Status: Resolved
    Update: From approximately 2024-03-05 19:43 - 21:30 UTC (11:43 AM PST - 01:30 PM PST), some customers experienced connectivity issues from an external provider to AWS, resulting in errors loading the Asana application.
  • Time: March 5, 2024, 9:45 p.m.
    Status: Monitoring
    Update: Analysis of errors and reports indicates this was limited to customers in California using a specific ISP; we are seeing recovery, and expect affected users should be able to connect now.
  • Time: March 5, 2024, 9:21 p.m.
    Status: Investigating
    Update: We are currently investigating reports that some users are unable to load the Asana application. This is affecting a subset of users. We will have an update by 2024-03-05 22:00 UTC. If you are reporting issues for this incident, please provide your location and ISP as part of the report.

Updates:

  • Time: March 5, 2024, 10:20 p.m.
    Status: Resolved
    Update: From approximately 2024-03-05 19:43 - 21:30 UTC (11:43 AM PST - 01:30 PM PST), some customers experienced connectivity issues from an external provider to AWS, resulting in errors loading the Asana application.
  • Time: March 5, 2024, 9:45 p.m.
    Status: Monitoring
    Update: Analysis of errors and reports indicates this was limited to customers in California using a specific ISP; we are seeing recovery, and expect affected users should be able to connect now.
  • Time: March 5, 2024, 9:21 p.m.
    Status: Investigating
    Update: We are currently investigating reports that some users are unable to load the Asana application. This is affecting a subset of users. We will have an update by 2024-03-05 22:00 UTC. If you are reporting issues for this incident, please provide your location and ISP as part of the report.

Updates:

  • Time: March 7, 2024, 5:59 a.m.
    Status: Postmortem
    Update: **Incident**: A bug caused stale routing configuration for 49 hours, primarily in the US data center. We became aware of this through user reports, and cycling the affected servers restored functionality. **Impact**: From 2024-03-02 11:40 UTC - 2024-03-04 12:00 UTC, up to 0.5% of users were unable to establish new sessions connecting to Asana. **Moving forward**: We are adding monitoring for this failure mode, and have identified further improvements to detect problems like this. We have identified improvements in our routing layer configuration. We will be conducting a retrospective to explore how we can prevent similar issues in the future. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
  • Time: March 7, 2024, 5:59 a.m.
    Status: Resolved
    Update: We investigated reports of errors connecting to Asana. Some customers experienced persistent errors while loading the application.

Updates:

  • Time: March 7, 2024, 5:59 a.m.
    Status: Postmortem
    Update: **Incident**: A bug caused stale routing configuration for 49 hours, primarily in the US data center. We became aware of this through user reports, and cycling the affected servers restored functionality. **Impact**: From 2024-03-02 11:40 UTC - 2024-03-04 12:00 UTC, up to 0.5% of users were unable to establish new sessions connecting to Asana. **Moving forward**: We are adding monitoring for this failure mode, and have identified further improvements to detect problems like this. We have identified improvements in our routing layer configuration. We will be conducting a retrospective to explore how we can prevent similar issues in the future. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
  • Time: March 7, 2024, 5:59 a.m.
    Status: Resolved
    Update: We investigated reports of errors connecting to Asana. Some customers experienced persistent errors while loading the application.

Updates:

  • Time: Feb. 22, 2024, 7:32 p.m.
    Status: Resolved
    Update: Our engineers have fixed the issue and Asana is now running normally. Again sincere apologies for any inconvenience this caused!
  • Time: Feb. 22, 2024, 5:42 a.m.
    Status: Monitoring
    Update: Update: We've identified affected traffic as API requests using OAuth when making batch requests and are working on a solution. Future updates can be found at our forum post: https://forum.asana.com/t/ongoing-oauth-app-degradation-when-making-batch-requests/715557
  • Time: Feb. 22, 2024, 1:38 a.m.
    Status: Identified
    Update: We've traced down the issue to a code change and are in the process of integrating a fix.
  • Time: Feb. 22, 2024, 1:09 a.m.
    Status: Investigating
    Update: We're currently looking into an issue affecting the API related to OAuth apps.

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Frequently Asked Questions - Asana

Is there a Asana outage?
The current status of Asana is: Systems Active
Where can I find the official status page of Asana?
The official status page for Asana is here
How can I get notified if Asana is down or experiencing an outage?
To get notified of any status changes to Asana, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Asana every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Asana do?
Asana enables remote and distributed teams to work collaboratively on projects and tasks from anywhere, keeping everyone focused on their goals.

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