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Is there an AssemblyAI outage?

AssemblyAI status: Systems Active

Last checked: 7 minutes ago

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AssemblyAI outages and incidents

Outage and incident data over the last 30 days for AssemblyAI.

There have been 1 outages or incidents for AssemblyAI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for AssemblyAI

Outlogger tracks the status of these components for Xero:

Billing Active
Asynchronous API Active
LeMUR Active
Realtime API Active
Compute Instances Active
Container Control Plane Active
Container Registry Active
Database Active
Load Balancers Active
Object Storage Active
Transcription Queue Active
Usage Statistics Bus Active
Usage Statistics Database Active
Dashboard Active
Playground Active
Website Active
Component Status
Billing Active
Active
Asynchronous API Active
LeMUR Active
Realtime API Active
Active
Compute Instances Active
Container Control Plane Active
Container Registry Active
Database Active
Load Balancers Active
Object Storage Active
Transcription Queue Active
Usage Statistics Bus Active
Usage Statistics Database Active
Active
Dashboard Active
Playground Active
Website Active

Latest AssemblyAI outages and incidents.

View the latest incidents for AssemblyAI and check for official updates:

Updates:

  • Time: July 31, 2023, 7:44 p.m.
    Status: Resolved
    Update: We have continued to see traffic to our Async endpoint completing without issue and within the expected processing times range. All backlog jobs have completed and this slowdown is now being marked as resolved.
  • Time: July 31, 2023, 6:09 p.m.
    Status: Monitoring
    Update: We have released an update to address the slowdown we were seeing in Async traffic and are now seeing improvements in transcripts completed and processing times. It may take a period of time for any jobs that were queued as a part of this slowdown to be completed but we are seeing processing times returning to the normal range for new traffic. We will continue to monitor traffic and will post another update once the slowdown has been fully resolved.
  • Time: July 31, 2023, 6 p.m.
    Status: Identified
    Update: We have identified an issue that is affecting processing times for requests sent to our Async endpoint. Jobs are still completing without error but processing times are higher than usual. Our Engineering team is working to release an update to address this issue and we expect to see improvement soon. We will share further updates here as we work to resolve this issue.

Updates:

  • Time: July 31, 2023, 7:44 p.m.
    Status: Resolved
    Update: We have continued to see traffic to our Async endpoint completing without issue and within the expected processing times range. All backlog jobs have completed and this slowdown is now being marked as resolved.
  • Time: July 31, 2023, 6:09 p.m.
    Status: Monitoring
    Update: We have released an update to address the slowdown we were seeing in Async traffic and are now seeing improvements in transcripts completed and processing times. It may take a period of time for any jobs that were queued as a part of this slowdown to be completed but we are seeing processing times returning to the normal range for new traffic. We will continue to monitor traffic and will post another update once the slowdown has been fully resolved.
  • Time: July 31, 2023, 6 p.m.
    Status: Identified
    Update: We have identified an issue that is affecting processing times for requests sent to our Async endpoint. Jobs are still completing without error but processing times are higher than usual. Our Engineering team is working to release an update to address this issue and we expect to see improvement soon. We will share further updates here as we work to resolve this issue.

Updates:

  • Time: July 5, 2023, 3:30 p.m.
    Status: Resolved
    Update: Processing times have remained in the normal range since changes were made earlier to address the slowdown and all transcripts that were queued as a result of the slowdown have now been completed. Our team is currently running a post-mortem on this issue so that we can work to eliminate the chances of this type of issue happening again in the future. That information will be added to this incident as soon as it is available.
  • Time: July 5, 2023, 3:26 p.m.
    Status: Monitoring
    Update: Our Engineering team has made changes to address the slowdown in traffic we were seeing earlier. Traffic is once again processing as expected. Some requests were queued as a result of the earlier slowdown but those requests are now being processed as well and should complete successfully but with a longer than normal processing time. We will post another update once all of these queued jobs have completed.
  • Time: July 5, 2023, 3:01 p.m.
    Status: Investigating
    Update: We are having an issue in production causing transcripts to be throttled after implementing some infrastructure changes. Out team is working on a fix.

Updates:

  • Time: July 5, 2023, 3:30 p.m.
    Status: Resolved
    Update: Processing times have remained in the normal range since changes were made earlier to address the slowdown and all transcripts that were queued as a result of the slowdown have now been completed. Our team is currently running a post-mortem on this issue so that we can work to eliminate the chances of this type of issue happening again in the future. That information will be added to this incident as soon as it is available.
  • Time: July 5, 2023, 3:26 p.m.
    Status: Monitoring
    Update: Our Engineering team has made changes to address the slowdown in traffic we were seeing earlier. Traffic is once again processing as expected. Some requests were queued as a result of the earlier slowdown but those requests are now being processed as well and should complete successfully but with a longer than normal processing time. We will post another update once all of these queued jobs have completed.
  • Time: July 5, 2023, 3:01 p.m.
    Status: Investigating
    Update: We are having an issue in production causing transcripts to be throttled after implementing some infrastructure changes. Out team is working on a fix.

Updates:

  • Time: June 21, 2023, 4:39 p.m.
    Status: Resolved
    Update: Processing times have returned to the normal range and we are no longer seeing a slowdown in traffic. We will continue to monitor turnaround times going forward but at this point the issues causing the slowdown have been resolved.
  • Time: June 21, 2023, 4:39 p.m.
    Status: Resolved
    Update: Processing times have returned to the normal range and we are no longer seeing a slowdown in traffic. We will continue to monitor turnaround times going forward but at this point the issues causing the slowdown have been resolved.
  • Time: June 21, 2023, 3:46 p.m.
    Status: Monitoring
    Update: We have deployed a fix to address the slowdown and are seeing processing times go down as a result. We will continue to monitor the impact of this change and provide continued updates as we work towards returning to normal processing times.
  • Time: June 21, 2023, 3:46 p.m.
    Status: Monitoring
    Update: We have deployed a fix to address the slowdown and are seeing processing times go down as a result. We will continue to monitor the impact of this change and provide continued updates as we work towards returning to normal processing times.
  • Time: June 21, 2023, 3:26 p.m.
    Status: Identified
    Update: We have identified the root cause of the slowdown which is due to workers failing to scale as expected. We are currently working to deploy a change that we believe will resolve the issue. We will provide further updates as we monitor the results of the change we are deploying.
  • Time: June 21, 2023, 3:26 p.m.
    Status: Identified
    Update: We have identified the root cause of the slowdown which is due to workers failing to scale as expected. We are currently working to deploy a change that we believe will resolve the issue. We will provide further updates as we monitor the results of the change we are deploying.
  • Time: June 21, 2023, 3:06 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is leading to longer than expected processing times. This issue is not currently leading to failed transcripts but jobs will take longer than usual to complete, which in some cases could lead to throttling. Our Engineering team is currently working to identify and address the root cause of this issue and we will share further updates here as they become available.
  • Time: June 21, 2023, 3:06 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is leading to longer than expected processing times. This issue is not currently leading to failed transcripts but jobs will take longer than usual to complete, which in some cases could lead to throttling. Our Engineering team is currently working to identify and address the root cause of this issue and we will share further updates here as they become available.

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Frequently Asked Questions - AssemblyAI

Is there a AssemblyAI outage?
The current status of AssemblyAI is: Systems Active
Where can I find the official status page of AssemblyAI?
The official status page for AssemblyAI is here
How can I get notified if AssemblyAI is down or experiencing an outage?
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What does AssemblyAI do?
AssemblyAI's Speech AI models transcribe speech to text and extract insights from voice data with industry-leading accuracy.

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