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Is there an Atlassian outage?

Atlassian status: Systems Active

Last checked: a minute ago

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Atlassian outages and incidents

Outage and incident data over the last 30 days for Atlassian.

There have been 0 outages or incidents for Atlassian in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Atlassian

Outlogger tracks the status of these components for Xero:

Component Status

Latest Atlassian outages and incidents.

View the latest incidents for Atlassian and check for official updates:

Updates:

  • Time: Sept. 10, 2024, 12:43 p.m.
    Status: Resolved
    Update: Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.
  • Time: Sept. 10, 2024, 10:26 a.m.
    Status: Investigating
    Update: We are investigating issues with slow loading and long responsive time for all products (Jira, JSM, JSW and Confluence) and will provide updates here soon.

Updates:

  • Time: Sept. 9, 2024, 6:12 p.m.
    Status: Resolved
    Update: Earlier today, we experienced RDS problems for Jira, Jira Service Management, and Jira Work Management. The issue has been resolved, and the services are operating normally.
  • Time: Sept. 9, 2024, 5:13 p.m.
    Status: Monitoring
    Update: We identified the root cause of the RDS problems causing issues for Jira, Jira Service Management, and Jira Work Management. We mitigated the issue and are now monitoring the fix.
  • Time: Sept. 9, 2024, 4:19 p.m.
    Status: Investigating
    Update: We are observing different RDS problems in different environments for Jira, Jira Service Management, and Jira Work Management. We are actively working on this and will provide more updates here soon.
  • Time: Sept. 9, 2024, 4:01 p.m.
    Status: Identified
    Update: We are observing different RDS problems in different environments for Jira, Jira Service Management, and Jira Work Management. We are actively working on this and will provide more updates here soon.
  • Time: Sept. 9, 2024, 10:56 a.m.
    Status: Monitoring
    Update: We’ve taken steps to address the issue by scaling up the RDS instances, and we will continue to monitor the systems to ensure everything remains stable.
  • Time: Sept. 9, 2024, 8:56 a.m.
    Status: Investigating
    Update: We are investigating issues with Latency and 5xx errors for Jira, Jira Service Management, Jira Work Management due to High RDS CPU on several EU-Central environment and will provide updates here soon.

Updates:

  • Time: Sept. 10, 2024, 1:15 p.m.
    Status: Resolved
    Update: We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.
  • Time: Sept. 2, 2024, 6:33 p.m.
    Status: Monitoring
    Update: We have identified the root cause of an issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region. This issue has led to a performance impact or slowness in product provisioning. We are working on a fix to resolve the issue and recovery is in progress.
  • Time: Sept. 2, 2024, 10:56 a.m.
    Status: Monitoring
    Update: The slowness issue has been resolved, and we are actively monitoring the systems to ensure stability.
  • Time: Sept. 2, 2024, 9:23 a.m.
    Status: Investigating
    Update: Our team is currently investigating the issue. We are working to identify the cause and will provide updates as soon as possible.

Updates:

  • Time: Aug. 26, 2024, 2:30 p.m.
    Status: Monitoring
    Update: We are aware of connection timeouts that are preventing customers using a specific European ISP from accessing some Atlassian Cloud services. The Atlassian Team is investigating the issue.
  • Time: Aug. 26, 2024, 2:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 26, 2024, 2:28 p.m.
    Status: Investigating
    Update: We are now receiving traffic from the ISP that could not access Atlassian Cloud services earlier. We are monitoring until affected customers confirm that the issue is resolved.
  • Time: Aug. 26, 2024, 12:08 p.m.
    Status: Investigating
    Update: We are aware of connection timeouts that are preventing customers using a specific European ISP from accessing some Atlassian Cloud services. The Atlassian Team is investigating the issue.

Updates:

  • Time: Aug. 23, 2024, 11:15 a.m.
    Status: Resolved
    Update: The issue with scheduling App data residency migrations has been resolved and the service is operating normally.
  • Time: Aug. 20, 2024, 11:46 a.m.
    Status: Investigating
    Update: Data residency migrations are currently not possible for Cloud customers. If you attempt a Data residency migration, you will encounter an error message, “We are unable to schedule your move” when you get to the “Review and submit your request” page. An update will be shared here as soon as this service is resumed.

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Frequently Asked Questions - Atlassian

Is there a Atlassian outage?
The current status of Atlassian is: Systems Active
Where can I find the official status page of Atlassian?
The official status page for Atlassian is here
How can I get notified if Atlassian is down or experiencing an outage?
To get notified of any status changes to Atlassian, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Atlassian every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Atlassian do?
Atlassian's collaboration software, including Jira, Confluence, and Trello, facilitates team organization, discussion, and completion of shared tasks.

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