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Is there an Atlassian outage?

Atlassian status: Systems Active

Last checked: 7 minutes ago

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Atlassian outages and incidents

Outage and incident data over the last 30 days for Atlassian.

There have been 0 outages or incidents for Atlassian in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Atlassian

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Component Status

Latest Atlassian outages and incidents.

View the latest incidents for Atlassian and check for official updates:

Updates:

  • Time: Oct. 23, 2019, 4:02 a.m.
    Status: Resolved
    Update: Between 23:45 UTC to 02:19 UTC, some customers experienced intermittent failure connecting to Atlassian Cloud. The root cause was an increased DNS error rate from our infrastructure supplier. The supplier fixed the upstream issue and we have verified that the services have recovered. The conditions that caused the issue have been addressed and we are actively working on a permanent fix. The issue has been resolved and the service is operating normally.
  • Time: Oct. 23, 2019, 1:32 a.m.
    Status: Monitoring
    Update: We have identified the root cause of the intermittent failure connecting to Atlassian Cloud for some cloud customers and have mitigated the problem. We are now monitoring closely.
  • Time: Oct. 23, 2019, 1:32 a.m.
    Status: Identified
    Update: We have identified the root cause of the intermittent failure connecting to Atlassian Cloud for some cloud customers and have mitigated the problem. We are now monitoring closely.
  • Time: Oct. 23, 2019, 1:08 a.m.
    Status: Identified
    Update: We continue to work on resolving intermittent failure connecting to Atlassian Cloud for some cloud customers. We will provide hourly updates.
  • Time: Oct. 23, 2019, 12:12 a.m.
    Status: Identified
    Update: We continue to work on resolving intermittent failure connecting to Atlassian Cloud for some cloud customers. We will provide hourly updates.
  • Time: Oct. 22, 2019, 10:32 p.m.
    Status: Investigating
    Update: We are aware that some customers may be experiencing intermittent failure connecting to Atlassian Cloud. We are working with our cloud hosting provider (AWS) to resolve the DNS related errors. We will provide hourly updates.

Updates:

  • Time: Sept. 30, 2019, 7:37 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Sept. 30, 2019, 7:23 p.m.
    Status: Monitoring
    Update: Service has been restored, we are continuing to monitor the situation for any regression.
  • Time: Sept. 30, 2019, 5:40 p.m.
    Status: Investigating
    Update: We are currently investigating an incident involving all purchasing systems. Currently all customers will be unable to: - sign up for new products. - receive quotes on or purchase market place add-ons. - provision new products or in some cases deactivate users.

Updates:

  • Time: Sept. 10, 2019, 11:45 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 10, 2019, 10:05 a.m.
    Status: Investigating
    Update: We are investigating an issue with our avatar storage system that is impacting visibility of avatars across multiple services. We will provide more details as they're discovered.

Updates:

  • Time: July 15, 2019, 5:08 p.m.
    Status: Resolved
    Update: Between 14:12 UTC to 16:13 UTC, we experienced increased errors rates for Access, Confluence and Jira customers connecting to our US east API endpoints. The issue has been resolved and the service is operating normally.
  • Time: July 15, 2019, 3:42 p.m.
    Status: Investigating
    Update: We are investigating an issue with Atlassians API Gateway in US East that is impacting some Access, Jira and Confluence Cloud customers. We will provide more details within the next hour.

Updates:

  • Time: July 1, 2019, 11:03 a.m.
    Status: Resolved
    Update: The issue has been resolved and the service is operating normally.
  • Time: July 1, 2019, 10:04 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 1, 2019, 9:03 a.m.
    Status: Investigating
    Update: We are investigating an issue with app switcher that is impacting some Atlassian Cloud customers. We will provide more details within the next hour.

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Frequently Asked Questions - Atlassian

Is there a Atlassian outage?
The current status of Atlassian is: Systems Active
Where can I find the official status page of Atlassian?
The official status page for Atlassian is here
How can I get notified if Atlassian is down or experiencing an outage?
To get notified of any status changes to Atlassian, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Atlassian every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Atlassian do?
Atlassian's collaboration software, including Jira, Confluence, and Trello, facilitates team organization, discussion, and completion of shared tasks.

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