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Is there an Auryc outage?

Auryc status: Systems Active

Last checked: 7 minutes ago

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Auryc outages and incidents

Outage and incident data over the last 30 days for Auryc.

There have been 0 outages or incidents for Auryc in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Auryc

Outlogger tracks the status of these components for Xero:

Behavior Analytics Active
Data Ingestion Latency Active
Help Active
Insights Dashboard Active
Portal Platform Active
Session Replay Active
Voice Of Customer Active
Behavior Analytics & Replay Active
Voice Of Customer Active
Component Status
Active
Behavior Analytics Active
Data Ingestion Latency Active
Help Active
Insights Dashboard Active
Portal Platform Active
Session Replay Active
Voice Of Customer Active
Active
Behavior Analytics & Replay Active
Voice Of Customer Active

Latest Auryc outages and incidents.

View the latest incidents for Auryc and check for official updates:

Updates:

  • Time: Jan. 11, 2022, 7:25 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 11, 2022, 12:04 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 10, 2022, 6:58 p.m.
    Status: Identified
    Update: We are observing increased latency in our session replay processing pipeline and are investigating the issue. You may notice delays in accessing latest replays in the reporting. No data has been lost.

Updates:

  • Time: Nov. 19, 2021, 9:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 19, 2021, 5:17 p.m.
    Status: Monitoring
    Update: We have implemented a fix to address the latency issue and are monitoring the recovery.
  • Time: Nov. 19, 2021, 4:25 p.m.
    Status: Identified
    Update: Our data processing pipeline is experiencing additional latency. You may notice delays in accessing the latest replays and delays in receiving feedback alerts. No data has been lost. Sorry for the inconvenience.

Updates:

  • Time: Nov. 16, 2021, 7:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 16, 2021, 6:34 p.m.
    Status: Monitoring
    Update: The issue caused additional data processing delay. No data lost has been lost. We've implemented measures to speed up data processing.
  • Time: Nov. 16, 2021, 6:21 p.m.
    Status: Monitoring
    Update: We believe the issue with is partially resolved. We'll continue monitoring the system.
  • Time: Nov. 16, 2021, 6:03 p.m.
    Status: Identified
    Update: The issue is identified by https://status.snowflake.com/incidents/3n8qc5095qd6 We are reaching out our service provider SnowFlake Data to resolving this issue.
  • Time: Nov. 16, 2021, 5:57 p.m.
    Status: Investigating
    Update: We've notice data accessing issue from our data source. We are investigating the issue.

Updates:

  • Time: Nov. 10, 2021, 6:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 10, 2021, 3:21 p.m.
    Status: Identified
    Update: Our Session Replay pipeline is experiencing additional latency. You may notice delays in accessing latest replays in the reporting. No data has been lost and the system should be caught up shortly.

Updates:

  • Time: Nov. 2, 2021, 10:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 2, 2021, 9:37 p.m.
    Status: Monitoring
    Update: The functionality of Data Warehouse has recovered. You should be able to access Auryc service now. We will continue monitoring system accessibility.
  • Time: Nov. 2, 2021, 9:24 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 2, 2021, 9:22 p.m.
    Status: Investigating
    Update: The incidence is caused by https://status.snowflake.com/incidents/h8664k3381ry
  • Time: Nov. 2, 2021, 9:19 p.m.
    Status: Investigating
    Update: Our data warehouse service is currently experiencing issues. You will likely have trouble accessing the data and replays. We are working with our service provider and will provide an update as soon as possible.

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Frequently Asked Questions - Auryc

Is there a Auryc outage?
The current status of Auryc is: Systems Active
Where can I find the official status page of Auryc?
The official status page for Auryc is here
How can I get notified if Auryc is down or experiencing an outage?
To get notified of any status changes to Auryc, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Auryc every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Auryc do?
Auryc's platform quantifies customer frustrations on web and mobile to reveal revenue opportunities through Customer Experience Intelligence.

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