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Is there an SLI outage?

SLI status: Systems Active

Last checked: 5 minutes ago

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SLI outages and incidents

Outage and incident data over the last 30 days for SLI.

There have been 0 outages or incidents for SLI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SLI

Outlogger tracks the status of these components for Xero:

AWS cloudfront Active
AWS ec2-eu-west-2 Active
AWS ec2-us-east-1 Active
AWS route53-ap-southeast-1 Active
AWS route53-ap-southeast-2 Active
Google Cloud Platform Cloud Spanner Active
Google Cloud Platform Google BigQuery Active
Google Cloud Platform Google Cloud Dataflow Active
Google Cloud Platform Google Cloud Datastore Active
Google Cloud Platform Google Cloud DNS Active
Google Cloud Platform Google Compute Engine Active
Google Cloud Platform Google Kubernetes Engine Active
MyAlerts Active
Commerce Console (aka SLI Tools) Active
SLI CDN Active
SLI Demo SearchCluster Active
SLI Recommendations Engine Active
SLI Reports service Active
SLI SearchBuilder Active
SLI Search Cluster AU Active
SLI Search Cluster UK Active
SLI Search Cluster US Active
SLI Staging SearchBuilder Active
SLI Staging SearchCluster Active
SLI Staging TemplateBuilder Active
SLI TemplateBuilder Active
Component Status
AWS cloudfront Active
AWS ec2-eu-west-2 Active
AWS ec2-us-east-1 Active
AWS route53-ap-southeast-1 Active
AWS route53-ap-southeast-2 Active
Google Cloud Platform Cloud Spanner Active
Google Cloud Platform Google BigQuery Active
Google Cloud Platform Google Cloud Dataflow Active
Google Cloud Platform Google Cloud Datastore Active
Google Cloud Platform Google Cloud DNS Active
Google Cloud Platform Google Compute Engine Active
Google Cloud Platform Google Kubernetes Engine Active
MyAlerts Active
Active
Commerce Console (aka SLI Tools) Active
SLI CDN Active
SLI Demo SearchCluster Active
SLI Recommendations Engine Active
SLI Reports service Active
SLI SearchBuilder Active
SLI Search Cluster AU Active
SLI Search Cluster UK Active
SLI Search Cluster US Active
SLI Staging SearchBuilder Active
SLI Staging SearchCluster Active
SLI Staging TemplateBuilder Active
SLI TemplateBuilder Active

Latest SLI outages and incidents.

View the latest incidents for SLI and check for official updates:

Updates:

  • Time: Feb. 24, 2021, 9:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 24, 2021, 9:09 p.m.
    Status: Monitoring
    Update: Certificates have been updated in all parts of SLI infrastructure. The Infrastructure Team continues to monitor that all customer sites are using the new certificates.
  • Time: Feb. 24, 2021, 8:54 p.m.
    Status: Identified
    Update: Certificates are being updated manually across different infrastructure components. Sites of the form <xyz>.resultspage.com are coming back online as certificates propagate across the infrastructure.
  • Time: Feb. 24, 2021, 8:24 p.m.
    Status: Identified
    Update: An issue was identified with automatic renewal of SSL certificates used by the SLI CDN. Infrastructure Team is working with providers on having the SSL certificate installed on the CDN Service.

Updates:

  • Time: Feb. 22, 2021, 7:15 a.m.
    Status: Resolved
    Update: TB performance is back to normal
  • Time: Feb. 22, 2021, 7:15 a.m.
    Status: Investigating
    Update: TB is currently unusable and a lot of the nodes on the healthcheck graph are red. Possibly all related to tb.componentregistry.

Updates:

  • Time: Feb. 16, 2021, 7:17 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 16, 2021, 7:16 a.m.
    Status: Identified
    Update: The source of the issue was identified as the tb-general-3 instance.
  • Time: Feb. 16, 2021, 7:15 a.m.
    Status: Investigating
    Update: SLI CFE team reported that Template Builder UI is not available for some of the team members.

Updates:

  • Time: Feb. 18, 2021, 10:06 a.m.
    Status: Resolved
    Update: 02\05 10:50 UTC EY team person created EY ticket #173107 02\05 10:56 UTC SLI SaaS team person started to look into the issue 02\05 11:27 UTC SLI SaaS team person rebooted the problematic instance 02\05 12:11 UTC CS team person confirmed that the issue is resolved
  • Time: Feb. 18, 2021, 10:06 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 11, 2021, 6:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 11, 2021, 6:47 p.m.
    Status: Identified
    Update: 12:01 PM UTC Customer support reported several failing sites 12:10 PM UTC Avolin SaaS removed search4-3 (UK) from the active configuration. Outage ended

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Frequently Asked Questions - SLI

Is there a SLI outage?
The current status of SLI is: Systems Active
Where can I find the official status page of SLI?
The official status page for SLI is here
How can I get notified if SLI is down or experiencing an outage?
To get notified of any status changes to SLI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SLI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SLI do?
12 new software solutions from Avolin have been transitioned to IgniteTech, a business unit within ESW Capital organization.

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