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Is there an Bandwidth outage?

Bandwidth status: Systems Active

Last checked: 8 minutes ago

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Bandwidth outages and incidents

Outage and incident data over the last 30 days for Bandwidth.

There have been 14 outages or incidents for Bandwidth in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Bandwidth

Outlogger tracks the status of these components for Xero:

WebRTC Active
9-1-1 Call Routing Service Active
9-1-1 Provisioning Service Active
DLR (Dynamic Location Routing) Active
Inbound Calling- Argentina Active
Outbound Calling- Argentina Active
Emergency Calling- Australia Active
Inbound Calling- Australia Active
Outbound Calling- Australia Active
Emergency Calling - Austria Active
Inbound Calling - Austria Active
Outbound Calling - Austria Active
Emergency Calling - Belgium Active
Inbound Calling - Belgium Active
Outbound Calling - Belgium Active
Inbound Calling- Brazil Active
Emergency Calling - Bulgaria Active
Inbound Calling - Bulgaria Active
Outbound Calling - Bulgaria Active
Inbound Calling - Canada (SIP) Active
Inbound Calling- Chile Active
Inbound Calling- China Active
Inbound Calling- Colombia Active
Emergency Calling - Croatia Active
Inbound Calling - Croatia Active
Outbound Calling - Croatia Active
Emergency Calling - Cyprus Active
Inbound Calling - Cyprus Active
Outbound Calling - Cyprus Active
Emergency Calling - Czech Republic Active
Inbound Calling - Czech Republic Active
Outbound Calling - Czech Republic Active
Emergency Calling - Denmark Active
Inbound Calling - Denmark Active
Outbound Calling - Denmark Active
Inbound Direct Link Services (DLS) Active
Network Expansion Service (NES) Active
Outbound Direct Link Services (DLS) Active
Virtual (cloud) Connection Service Active
Inbound Calling - Dominican Republic (SIP) Active
Inbound Calling - Egypt Active
Inbound Calling- El Salvador Active
Emergency Calling - Estonia Active
Inbound Calling - Estonia Active
Outbound Calling - Estonia Active
Emergency Calling - Finland Active
Inbound Calling - Finland Active
Outbound Calling - Finland Active
Emergency Calling - France Active
Inbound Calling - France Active
Outbound Calling - France Active
Inbound Calling - Georgia Active
Emergency Calling - Germany Active
Inbound Calling - Germany Active
Outbound Calling - Germany Active
Emergency Calling - Greece Active
Inbound Calling - Greece Active
Outbound Calling - Greece Active
Emergency Calling- Hong Kong Active
Inbound Calling- Hong Kong Active
Outbound Calling- Hong Kong Active
Emergency Calling - Hungary Active
Inbound Calling - Hungary Active
Outbound Calling - Hungary Active
Inbound Calling- India Active
Inbound Calling- Indonesia Active
Message Log API Active
Messaging Insights Dashboard Active
International A2P Platform (HTTP) Active
International A2P Platform (SMPP) Active
APAC Active
Europe Active
Latin America Active
Middle East & Africa Active
Emergency Calling - Ireland Active
Inbound Calling - Ireland Active
Outbound Calling - Ireland Active
Emergency Calling - Israel Active
Inbound Calling - Israel Active
Outbound Calling - Israel Active
Emergency Calling - Italy Active
Inbound Calling - Italy Active
Outbound Calling - Italy Active
Emergency Calling- Japan Active
Inbound Calling- Japan Active
Outbound Calling- Japan Active
Inbound Calling- Jordan Active
Inbound Calling- Kenya Active
Emergency Calling - Latvia Active
Inbound Calling - Latvia Active
Outbound Calling - Latvia Active
Emergency Calling - Lithuania Active
Inbound Calling - Lithuania Active
Outbound Calling - Lithuania Active
Emergency Calling - Luxembourg Active
Inbound Calling - Luxembourg Active
Outbound Calling - Luxembourg Active
Inbound Calling- Malaysia Active
Inbound Calling - Malta Active
Inbound Calling - Mexico Active
Emergency Calling - Netherlands Active
Inbound Calling - Neatherlands Active
Outbound Calling - Netherlands Active
Emergency Calling -Norway Active
Inbound Calling - Norway Active
Outbound Calling - Norway Active
Call Assure Active
Inbound Calling - Caller ID Lookup (CNAM) Active
Line Feature Management Active
New Number Ordering Active
Number Porting Active
Phone Number Lookup API Active
Inbound Calling- Panama Active
Inbound Calling- Peru Active
Outbound Calling- Peru Active
Inbound Calling- Philippines Active
Emergency Calling - Poland Active
Inbound Calling - Poland Active
Outbound Calling - Poland Active
9-1-1 Dashboard Active
Application Platform Dashboard Active
Bandwidth Dashboard Active
Bandwidth International (fka Voxbone) Portal Active
Emergency Calling - Portugal Active
Inbound Calling - Portugal Active
Outbound Calling - Portugal Active
Emergency Calling - Puerto Rico Active
Inbound Calling - Puerto Rico Active
Outbound Calling - Puerto Rico Active
Inbound Calling- Qatar Active
Emergency Calling - Romania Active
Inbound Calling - Romania Active
Outbound Calling - Romania Active
Emergency Calling- Singapore Active
Inbound Calling- Singapore Active
Outbound Calling- Singapore Active
Emergency Calling - Slovakia Active
Inbound Calling - Slovakia Active
Outbound Calling - Slovakia Active
Emergency Calling- Slovenia Active
Inbound Calling - Slovenia Active
Outbound Calling- Slovenia Active
Inbound Calling- South Africa Active
Inbound Calling- South Korea Active
Outbound Calling- South Korea Active
Emergency Calling - Spain Active
Inbound Calling - Spain Active
Outbound Calling - Spain Active
Help Center Active
Phone Support Active
Ticketing Support Active
Emergency Calling - Sweden Active
Inbound Calling - Sweden Active
Outbound Calling - Sweden Active
Emergency Calling - Switzerland Active
Inbound Calling - Switzerland Active
Outbound Calling - Switzerland Active
Inbound Calling- Thailand Active
Inbound Calling- United Arab Emirates Active
Emergency Calling - United Kingdom Active
Inbound Calling - United Kingdom Active
Outbound Calling - United Kingdom Active
BXML - United States Active
Inbound Calling (SIP) - United States Active
REST APIs - HTTP Voice - United States Active
REST APIs - SIP Voice - United States Active
Toll-Free calling - Inbound (SIP) - United States Active
International Messaging (HTTP) Active
MMS Messaging (MM4) Active
REST APIs - HTTP MMS Messaging Active
REST APIs - HTTP SMS Messaging Active
SMS Messaging (SMPP) Active
Toll Free MMS - Inbound Active
Toll Free MMS - Outbound Active
Toll-Free SMS - Inbound Active
Toll-Free SMS - Outbound Active
BXML - United States Active
Outbound Calling (SIP) - United States Active
REST APIs - HTTP Voice - United States Active
REST APIs - SIP Voice - United States Active
Toll-Free calling - Outbound (SIP) - United States Active
Call Recording Active
CNAM Lookup Active
Text-to-Speech Active
Transcriptions Active
Emergency Calling - Virgin Islands (U.S.) Active
Inbound Calling - Virgin Islands (U.S.) Active
Component Status
WebRTC Active
Active
9-1-1 Call Routing Service Active
9-1-1 Provisioning Service Active
DLR (Dynamic Location Routing) Active
Active
Inbound Calling- Argentina Active
Outbound Calling- Argentina Active
Active
Emergency Calling- Australia Active
Inbound Calling- Australia Active
Outbound Calling- Australia Active
Active
Emergency Calling - Austria Active
Inbound Calling - Austria Active
Outbound Calling - Austria Active
Active
Emergency Calling - Belgium Active
Inbound Calling - Belgium Active
Outbound Calling - Belgium Active
Active
Inbound Calling- Brazil Active
Active
Emergency Calling - Bulgaria Active
Inbound Calling - Bulgaria Active
Outbound Calling - Bulgaria Active
Active
Inbound Calling - Canada (SIP) Active
Active
Inbound Calling- Chile Active
Active
Inbound Calling- China Active
Active
Inbound Calling- Colombia Active
Active
Emergency Calling - Croatia Active
Inbound Calling - Croatia Active
Outbound Calling - Croatia Active
Active
Emergency Calling - Cyprus Active
Inbound Calling - Cyprus Active
Outbound Calling - Cyprus Active
Active
Emergency Calling - Czech Republic Active
Inbound Calling - Czech Republic Active
Outbound Calling - Czech Republic Active
Active
Emergency Calling - Denmark Active
Inbound Calling - Denmark Active
Outbound Calling - Denmark Active
Active
Inbound Direct Link Services (DLS) Active
Network Expansion Service (NES) Active
Outbound Direct Link Services (DLS) Active
Virtual (cloud) Connection Service Active
Active
Inbound Calling - Dominican Republic (SIP) Active
Active
Inbound Calling - Egypt Active
Active
Inbound Calling- El Salvador Active
Active
Emergency Calling - Estonia Active
Inbound Calling - Estonia Active
Outbound Calling - Estonia Active
Active
Emergency Calling - Finland Active
Inbound Calling - Finland Active
Outbound Calling - Finland Active
Active
Emergency Calling - France Active
Inbound Calling - France Active
Outbound Calling - France Active
Active
Inbound Calling - Georgia Active
Active
Emergency Calling - Germany Active
Inbound Calling - Germany Active
Outbound Calling - Germany Active
Active
Emergency Calling - Greece Active
Inbound Calling - Greece Active
Outbound Calling - Greece Active
Active
Emergency Calling- Hong Kong Active
Inbound Calling- Hong Kong Active
Outbound Calling- Hong Kong Active
Active
Emergency Calling - Hungary Active
Inbound Calling - Hungary Active
Outbound Calling - Hungary Active
Active
Inbound Calling- India Active
Active
Inbound Calling- Indonesia Active
Active
Message Log API Active
Messaging Insights Dashboard Active
Active
International A2P Platform (HTTP) Active
International A2P Platform (SMPP) Active
Active
APAC Active
Europe Active
Latin America Active
Middle East & Africa Active
Active
Emergency Calling - Ireland Active
Inbound Calling - Ireland Active
Outbound Calling - Ireland Active
Active
Emergency Calling - Israel Active
Inbound Calling - Israel Active
Outbound Calling - Israel Active
Active
Emergency Calling - Italy Active
Inbound Calling - Italy Active
Outbound Calling - Italy Active
Active
Emergency Calling- Japan Active
Inbound Calling- Japan Active
Outbound Calling- Japan Active
Active
Inbound Calling- Jordan Active
Active
Inbound Calling- Kenya Active
Active
Emergency Calling - Latvia Active
Inbound Calling - Latvia Active
Outbound Calling - Latvia Active
Active
Emergency Calling - Lithuania Active
Inbound Calling - Lithuania Active
Outbound Calling - Lithuania Active
Active
Emergency Calling - Luxembourg Active
Inbound Calling - Luxembourg Active
Outbound Calling - Luxembourg Active
Active
Inbound Calling- Malaysia Active
Active
Inbound Calling - Malta Active
Active
Inbound Calling - Mexico Active
Active
Emergency Calling - Netherlands Active
Inbound Calling - Neatherlands Active
Outbound Calling - Netherlands Active
Active
Emergency Calling -Norway Active
Inbound Calling - Norway Active
Outbound Calling - Norway Active
Active
Call Assure Active
Inbound Calling - Caller ID Lookup (CNAM) Active
Line Feature Management Active
New Number Ordering Active
Number Porting Active
Phone Number Lookup API Active
Active
Inbound Calling- Panama Active
Active
Inbound Calling- Peru Active
Outbound Calling- Peru Active
Active
Inbound Calling- Philippines Active
Active
Emergency Calling - Poland Active
Inbound Calling - Poland Active
Outbound Calling - Poland Active
Active
9-1-1 Dashboard Active
Application Platform Dashboard Active
Bandwidth Dashboard Active
Bandwidth International (fka Voxbone) Portal Active
Active
Emergency Calling - Portugal Active
Inbound Calling - Portugal Active
Outbound Calling - Portugal Active
Active
Emergency Calling - Puerto Rico Active
Inbound Calling - Puerto Rico Active
Outbound Calling - Puerto Rico Active
Active
Inbound Calling- Qatar Active
Active
Emergency Calling - Romania Active
Inbound Calling - Romania Active
Outbound Calling - Romania Active
Active
Emergency Calling- Singapore Active
Inbound Calling- Singapore Active
Outbound Calling- Singapore Active
Active
Emergency Calling - Slovakia Active
Inbound Calling - Slovakia Active
Outbound Calling - Slovakia Active
Active
Emergency Calling- Slovenia Active
Inbound Calling - Slovenia Active
Outbound Calling- Slovenia Active
Active
Inbound Calling- South Africa Active
Active
Inbound Calling- South Korea Active
Outbound Calling- South Korea Active
Active
Emergency Calling - Spain Active
Inbound Calling - Spain Active
Outbound Calling - Spain Active
Active
Help Center Active
Phone Support Active
Ticketing Support Active
Active
Emergency Calling - Sweden Active
Inbound Calling - Sweden Active
Outbound Calling - Sweden Active
Active
Emergency Calling - Switzerland Active
Inbound Calling - Switzerland Active
Outbound Calling - Switzerland Active
Active
Inbound Calling- Thailand Active
Active
Inbound Calling- United Arab Emirates Active
Active
Emergency Calling - United Kingdom Active
Inbound Calling - United Kingdom Active
Outbound Calling - United Kingdom Active
Active
BXML - United States Active
Inbound Calling (SIP) - United States Active
REST APIs - HTTP Voice - United States Active
REST APIs - SIP Voice - United States Active
Toll-Free calling - Inbound (SIP) - United States Active
Active
International Messaging (HTTP) Active
MMS Messaging (MM4) Active
REST APIs - HTTP MMS Messaging Active
REST APIs - HTTP SMS Messaging Active
SMS Messaging (SMPP) Active
Toll Free MMS - Inbound Active
Toll Free MMS - Outbound Active
Toll-Free SMS - Inbound Active
Toll-Free SMS - Outbound Active
Active
BXML - United States Active
Outbound Calling (SIP) - United States Active
REST APIs - HTTP Voice - United States Active
REST APIs - SIP Voice - United States Active
Toll-Free calling - Outbound (SIP) - United States Active
Active
Call Recording Active
CNAM Lookup Active
Text-to-Speech Active
Transcriptions Active
Active
Emergency Calling - Virgin Islands (U.S.) Active
Inbound Calling - Virgin Islands (U.S.) Active

Latest Bandwidth outages and incidents.

View the latest incidents for Bandwidth and check for official updates:

Updates:

  • Time: Oct. 2, 2024, 12:02 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 1, 2024, 11:43 p.m.
    Status: Monitoring
    Update: Teams are observing expected portal and API behaviors. We will continue to monitor for prolonged stability.
  • Time: Oct. 1, 2024, 11:19 p.m.
    Status: Identified
    Update: Teams have identified the source of this impairment and are working to restore expected portal and API behaviors.
  • Time: Oct. 1, 2024, 10:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 1, 2024, 9:39 p.m.
    Status: Investigating
    Update: Bandwidth teams are investigating an incident impacting the Global Portal and associated APIs. Both the Portal and APIs may not be accessible. Teams are actively working to restore expected portal and API behaviors.

Updates:

  • Time: Oct. 1, 2024, 4:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 1, 2024, 12:09 p.m.
    Status: Identified
    Update: Bandwidth teams have identified the source of the incident and are working to restore expected notification services.
  • Time: Oct. 1, 2024, 8:53 a.m.
    Status: Investigating
    Update: Teams are investigating an incident impacting order notifications from the Bandwidth App. These notifications are delayed in delivery.

Updates:

  • Time: Oct. 1, 2024, 12:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 1, 2024, 5:30 a.m.
    Status: Monitoring
    Update: Teams are observing expected behavior. We will monitor for prolonged stability.
  • Time: Oct. 1, 2024, 3:03 a.m.
    Status: Identified
    Update: Bandwidth teams have identified the source of this incident and are working to restore Portal, API, and associated reporting services.
  • Time: Oct. 1, 2024, 2:22 a.m.
    Status: Identified
    Update: Bandwidth teams have identified the source of this incident and are working to restore services.
  • Time: Oct. 1, 2024, 1:44 a.m.
    Status: Investigating
    Update: Bandwidth teams are investigating an incident impacting the Global Portal and associated APIs. Both the Portal and APIs may not be accessible. Teams are actively working to restore expected portal and API behaviors.

Updates:

  • Time: Sept. 27, 2024, 9:55 a.m.
    Status: Resolved
    Update: We are aware of an incident that impacted Switzerland outbound voice calls due to an outage with our supplier. This incident has been resolved.

Updates:

  • Time: Sept. 27, 2024, 2:52 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 27, 2024, 1:44 a.m.
    Status: Investigating
    Update: We are investing an incident causing delivery reporting (DLRs) to be delayed or expired. This is currently impacting outbound long code and toll-free SMS.

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Frequently Asked Questions - Bandwidth

Is there a Bandwidth outage?
The current status of Bandwidth is: Systems Active
Where can I find the official status page of Bandwidth?
The official status page for Bandwidth is here
How can I get notified if Bandwidth is down or experiencing an outage?
To get notified of any status changes to Bandwidth, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Bandwidth every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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