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Is there an Basiq outage?

Basiq status: Systems Active

Last checked: 7 minutes ago

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Basiq outages and incidents

Outage and incident data over the last 30 days for Basiq.

There have been 3 outages or incidents for Basiq in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Basiq

Outlogger tracks the status of these components for Xero:

APIs Active
CDR Connectors Active
Dashboard Active
Documentation Active
Web Connectors Active
Website Active
Component Status
APIs Active
CDR Connectors Active
Dashboard Active
Documentation Active
Web Connectors Active
Website Active

Latest Basiq outages and incidents.

View the latest incidents for Basiq and check for official updates:

Updates:

  • Time: Sept. 12, 2022, 12:51 a.m.
    Status: Resolved
    Update: Our team has successfully resolved this incident and we can confirm this open banking connector is now stable. Thank you for you patience.
  • Time: Sept. 5, 2022, 11:35 p.m.
    Status: Identified
    Update: The team has identified the issue, that some higher priority jobs are coming through but other are failing on the redirect to the Dataholder. Our team has raised a highest priority issue with ANZ bank. We will keep you posted as soon as we receive further updates. Thanks for your patience.
  • Time: Sept. 5, 2022, 5:48 a.m.
    Status: Investigating
    Update: Currently our team is investigating an issue where partners are unable to create a connection to ANZ bank via OpenBanking. We will update you here as soon as we identify this issue.

Updates:

  • Time: Sept. 12, 2022, 12:51 a.m.
    Status: Resolved
    Update: Our team has successfully resolved this incident and we can confirm this open banking connector is now stable. Thank you for you patience.
  • Time: Sept. 5, 2022, 11:35 p.m.
    Status: Identified
    Update: The team has identified the issue, that some higher priority jobs are coming through but other are failing on the redirect to the Dataholder. Our team has raised a highest priority issue with ANZ bank. We will keep you posted as soon as we receive further updates. Thanks for your patience.
  • Time: Sept. 5, 2022, 5:48 a.m.
    Status: Investigating
    Update: Currently our team is investigating an issue where partners are unable to create a connection to ANZ bank via OpenBanking. We will update you here as soon as we identify this issue.

Updates:

  • Time: Sept. 12, 2022, 12:51 a.m.
    Status: Resolved
    Update: Our team has successfully resolved this incident and we can confirm this open banking connector is now stable. Thank you for you patience.
  • Time: Sept. 12, 2022, 12:51 a.m.
    Status: Resolved
    Update: Our team has successfully resolved this incident and we can confirm this open banking connector is now stable. Thank you for you patience.
  • Time: Aug. 31, 2022, 2:06 a.m.
    Status: Identified
    Update: The team has identified an issue with CBA specifically on Open Banking. CBA's Data Holder Portal is failing and the team has raised this as an issue on CBA's side with highest priority and are awaiting a reply from the Bank.
  • Time: Aug. 31, 2022, 2:06 a.m.
    Status: Identified
    Update: The team has identified an issue with CBA specifically on Open Banking. CBA's Data Holder Portal is failing and the team has raised this as an issue on CBA's side with highest priority and are awaiting a reply from the Bank.

Updates:

  • Time: Sept. 1, 2022, 1:58 a.m.
    Status: Resolved
    Update: As NAB is continuously changing their website and we are anticipating there are more to come in future. But we will keep our partners updated as we are monitoring this very closely. Thank you All for your patience. This incident has now being resolved.
  • Time: Aug. 30, 2022, 11:10 p.m.
    Status: Monitoring
    Update: Our Engineering team has identified the cause of the issue and updated the connector accordingly. We are monitoring the performance of the connector. Thank you all for your patience.
  • Time: Aug. 30, 2022, 2:38 a.m.
    Status: Investigating
    Update: There is an issue with the NAB web connector causing all jobs to fail on the login step. NAB have made changes to their internet banking and as a result we are not able to authenticate. Our team are investigating as a top priority. CDR jobs are operating as normal.

Updates:

  • Time: Sept. 1, 2022, 1:58 a.m.
    Status: Resolved
    Update: As NAB is continuously changing their website and we are anticipating there are more to come in future. But we will keep our partners updated as we are monitoring this very closely. Thank you All for your patience. This incident has now being resolved.
  • Time: Aug. 30, 2022, 11:10 p.m.
    Status: Monitoring
    Update: Our Engineering team has identified the cause of the issue and updated the connector accordingly. We are monitoring the performance of the connector. Thank you all for your patience.
  • Time: Aug. 30, 2022, 2:38 a.m.
    Status: Investigating
    Update: There is an issue with the NAB web connector causing all jobs to fail on the login step. NAB have made changes to their internet banking and as a result we are not able to authenticate. Our team are investigating as a top priority. CDR jobs are operating as normal.

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Frequently Asked Questions - Basiq

Is there a Basiq outage?
The current status of Basiq is: Systems Active
Where can I find the official status page of Basiq?
The official status page for Basiq is here
How can I get notified if Basiq is down or experiencing an outage?
To get notified of any status changes to Basiq, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Basiq every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Basiq do?
Basiq offers a secure open banking API platform for developers to create innovative financial solutions, with access to customer-consented financial data and powerful APIs for valuable insights.

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