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Is there an Bazaarvoice outage?

Bazaarvoice status: Minor Outage

Last checked: 45 seconds ago

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Bazaarvoice outages and incidents

Outage and incident data over the last 30 days for Bazaarvoice.

There have been 4 outages or incidents for Bazaarvoice in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Bazaarvoice

Outlogger tracks the status of these components for Xero:

Partner Integrations Active
Brand Edge Active
Configuration Hub Active
Connections Active
Portal Applications Active
Try It and Retailer Sampling Active
Workbench Active
Branded Sampling Portal Active
Content Submission Active
Email Notifications Active
API Services Active
Content Display Active
Content Submission Active
Email Notifications Active
Feed Processing Performance Issues
Moderation Service Active
SEO Service Active
SFTP Service Active
Syndication Active
Bazaarvoice Developer Portal Active
Knowledge Base Active
API Services Active
Content Display Active
Content Submission Active
Email Notifications Active
Feed Processing Performance Issues
Moderation Service Active
SEO Service Active
SFTP Service Active
Syndication Active
Affable Active
API Services Active
Content Collection Active
Content Display Active
Granify Active
Moderation Service Active
Portal Active
Syndication Active
Case Submission Active
Live Chat Active
Phone Support Active
Component Status
Partner Integrations Active
Active
Brand Edge Active
Configuration Hub Active
Connections Active
Portal Applications Active
Try It and Retailer Sampling Active
Workbench Active
Active
Branded Sampling Portal Active
Content Submission Active
Email Notifications Active
Performance Issues
API Services Active
Content Display Active
Content Submission Active
Email Notifications Active
Feed Processing Performance Issues
Moderation Service Active
SEO Service Active
SFTP Service Active
Syndication Active
Active
Bazaarvoice Developer Portal Active
Knowledge Base Active
Performance Issues
API Services Active
Content Display Active
Content Submission Active
Email Notifications Active
Feed Processing Performance Issues
Moderation Service Active
SEO Service Active
SFTP Service Active
Syndication Active
Active
Affable Active
API Services Active
Content Collection Active
Content Display Active
Granify Active
Moderation Service Active
Portal Active
Syndication Active
Active
Case Submission Active
Live Chat Active
Phone Support Active

Latest Bazaarvoice outages and incidents.

View the latest incidents for Bazaarvoice and check for official updates:

Updates:

  • Time: Feb. 29, 2024, 12:50 p.m.
    Status: Resolved
    Update: Bazaarvoice has verified that the issue has been resolved and is closing this incident. This is the final update. [1217] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: <b>PHONE:</b> AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 <b>SUPPORT COMMUNITY:</b> Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question <b>CHAT:</b> Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
  • Time: Feb. 27, 2024, 5:52 p.m.
    Status: Identified
    Update: Bazaarvoice has implemented a fix for the issue and is currently processing the content backlog. We will provide an update at the designated time below or when new information becomes available. [1217] <b>NEXT UPDATE:</b> FEB 29, 2024, 12:00 PM CST
  • Time: Feb. 26, 2024, 5:53 p.m.
    Status: Identified
    Update: Bazaarvoice has implemented a fix for the issue and is currently processing the content backlog. We will provide an update at the designated time below or when new information becomes available. [1217] <b>NEXT UPDATE:</b> FEB 27, 2024, 12:00 PM CST
  • Time: Feb. 26, 2024, 5:51 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 23, 2024, 3:39 p.m.
    Status: Identified
    Update: Bazaarvoice has implemented a fix for the issue and is currently processing the content backlog. We will provide an update at the designated time below or when new information becomes available. [1217] <b>NEXT UPDATE:</b> FEB 26, 2024, 12:00 PM CST If you have any questions, please contact Bazaarvoice Support.
  • Time: Feb. 22, 2024, 4:56 p.m.
    Status: Identified
    Update: Bazaarvoice has identified the root cause of the issue and is actively working to find a resolution. [1217] <b>NEXT UPDATE:</b> FEB 23, 2024, 2:00 PM CST If you have any questions, please contact Bazaarvoice Support.
  • Time: Feb. 21, 2024, 7:45 p.m.
    Status: Investigating
    Update: Bazaarvoice has identified an issue causing a delay in fresh content displaying for Connections, Ratings and Reviews, Questions and Answers. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available. [1217] <b>NEXT UPDATE:</b> FEB 22, 2024, 12:00 PM CST If you have any questions, please contact Bazaarvoice Support via any of the methods included below: <b>PHONE:</b> AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 <b>SUPPORT COMMUNITY:</b> Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question <b>CHAT:</b> Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

Updates:

  • Time: Feb. 20, 2024, 10:52 p.m.
    Status: Resolved
    Update: Bazaarvoice has verified that the issue has been resolved and is closing this incident. This is the final update. [1216] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: <b>PHONE:</b> AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 <b>SUPPORT COMMUNITY:</b> Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question <b>CHAT:</b> Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
  • Time: Feb. 20, 2024, 7:52 p.m.
    Status: Investigating
    Update: Bazaarvoice has identified an issue causing a delay in fresh content displaying for Connections. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available. [1216] <b>NEXT UPDATE:</b> FEB 21, 2024, 12:00 PM CST If you have any questions, please contact Bazaarvoice Support via any of the methods included below: <b>PHONE:</b> AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 <b>SUPPORT COMMUNITY:</b> Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question <b>CHAT:</b> Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

Updates:

  • Time: Feb. 18, 2024, 4:27 p.m.
    Status: Resolved
    Update: Bazaarvoice has verified that the issue has been resolved and is closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support.
  • Time: Feb. 18, 2024, 1:13 a.m.
    Status: Monitoring
    Update: Bazaarvoice has implemented a fix for the issue and is currently processing the backlog and monitoring the situation and to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available. <b>NEXT UPDATE:</b> FEB 18, 2024, 10:00 AM CST If you have any questions, please contact Bazaarvoice Support.
  • Time: Feb. 18, 2024, 12:01 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 18, 2024, 12:01 a.m.
    Status: Investigating
    Update: Bazaarvoice has identified an issue causing a delay in fresh content displaying for Connections, Ratings and Reviews, Questions and Answers. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available. [1215] <b>NEXT UPDATE:</b> FEB 17, 2024, 8:00 PM CST If you have any questions, please contact Bazaarvoice Support via any of the methods included below: <b>PHONE:</b> AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 <b>SUPPORT COMMUNITY:</b> Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question <b>CHAT:</b> Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

Updates:

  • Time: Feb. 15, 2024, 10:28 a.m.
    Status: Resolved
    Update: Bazaarvoice has verified that the issue has been resolved and is closing this incident. This is the final update. [1214] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the “Open a Case” button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the “Live Chat” button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
  • Time: Feb. 14, 2024, 11:18 p.m.
    Status: Monitoring
    Update: Bazaarvoice has confirmed that the issue has been resolved and users can now access the Affable service. We are continuing to monitor to ensure full resolution and will provide updates at the designated time below or when new information is available: NEXT UPDATE: FEB 15, 2024, 10:00 AM CST [1214] If you have any questions, please contact Bazaarvoice Support.
  • Time: Feb. 14, 2024, 10:04 p.m.
    Status: Investigating
    Update: Bazaarvoice has identified an issue resulting in an outage of the Affable service. A root-cause has been identified and we are currently working towards a resolution. As a short-term workaround, navigate to api.affable.ai and click through the warning messages. Following, navigate to app.affable.ai and again click through the warning messages, where the login page will be presented. We will provide an update at the designated time below or when new information becomes available: NEXT UPDATE: Feb 14, 2024, 5:30pm CST If you have any questions, please contact Bazaarvoice Support [1214] via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the “Open a Case” button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the “Live Chat” button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

Updates:

  • Time: Feb. 6, 2024, 12:09 p.m.
    Status: Resolved
    Update: Bazaarvoice has verified that the issue has been resolved and is closing this incident. The backfill of data in Social Commerce Insights is now complete and other affected Social Commerce widgets such as, Social > Instagram are now functional. This is the final update. [1213] If you have any questions, please contact Bazaarvoice Support.
  • Time: Feb. 5, 2024, 10:25 p.m.
    Status: Monitoring
    Update: Bazaarvoice is continuing to backfill data for the now-resolved Social Commerce Insights outage earlier today. The backfill is expected to complete shortly and we will provide an updated at the designated time below or when new information becomes available. <b>NEXT UPDATE:</b> Tues. Feb. 6, 2024 5pm CST
  • Time: Feb. 5, 2024, 4:45 p.m.
    Status: Monitoring
    Update: Bazaarvoice has identified and resolved an issue that was causing an outage of Social Commerce Insights. Clients may have seen blank data or experienced slow loading times. This also impacted some other Social Commerce widgets, such as Social > Instagram. Bazaarvoice does not expect any data to be lost but will need to backfill some data. This incident will be kept open for monitoring as we ensure the fix was successful for all clients. We will provide an update at the designated time below or when new information becomes available. <b>NEXT UPDATE:</b> Mon. Feb. 5, 2024 5pm CST If you have any questions, please contact Bazaarvoice Support via any of the methods included below: <b>PHONE:</b> AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 <b>SUPPORT COMMUNITY:</b> Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question <b>CHAT:</b> Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

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Frequently Asked Questions - Bazaarvoice

Is there a Bazaarvoice outage?
The current status of Bazaarvoice is: Minor Outage
Where can I find the official status page of Bazaarvoice?
The official status page for Bazaarvoice is here
How can I get notified if Bazaarvoice is down or experiencing an outage?
To get notified of any status changes to Bazaarvoice, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Bazaarvoice every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Bazaarvoice do?
Bazaarvoice empowers brands and retailers to utilize customer feedback, handle user-generated content efficiently, and interact with shoppers throughout their buying journey.

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