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Time: July 25, 2024, 2:35 a.m.
Status: Resolved
Update: This incident has been resolved and it was observed that clients are operating normally.
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Time: July 24, 2024, 9:06 p.m.
Status: Monitoring
Update: Team has fixed the issue and we are monitoring the results.
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Time: July 24, 2024, 7:02 p.m.
Status: Identified
Update: Clients in UK region and US region both are unable to access or see errors while accessing Connect application.
We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this has caused. Currently, we’re focused on mitigating the problem. At this time, we do not have an ETA. Next update will be at 5 PM EST July 24th 2024.
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Time: July 24, 2024, 4:55 p.m.
Status: Identified
Update: Clients in UK region and US region both are unable to access or see errors while accessing Connect application.
We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this has caused. Currently, we’re focused on mitigating the problem. At this time, we do not have an ETA. Next update will be at 3 PM EST July 24th 2024.
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Time: July 24, 2024, 4:11 p.m.
Status: Identified
Update: Our engineers are continuing to work on a fix for this issue. At this time, we do not have an ETA. Next update will be at 3 PM EST July 24th 2024.
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Time: July 24, 2024, 2:04 p.m.
Status: Identified
Update: Our engineers are continuing to work on a fix for this issue. At this time, we do not have an ETA. Next update will be at 12 PM EST July 24th 2024.
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Time: July 24, 2024, 11:02 a.m.
Status: Identified
Update: We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this has caused. Currently, we’re focused on mitigating the problem that is resulting in propagation delays. we are hopeful that this mitigation will significantly improve the situation. Next update by 10 AM EST on July 24th, 2024.
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Time: July 24, 2024, 9 a.m.
Status: Identified
Update: We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this has caused. Currently, we’re focused on mitigating the problem that is resulting in propagation delays. we are hopeful that this mitigation will significantly improve the situation. Next update by 7 AM EST on July 24th, 2024.
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Time: July 24, 2024, 7 a.m.
Status: Identified
Update: Our Engineers are actively working on multiple parallel paths with our service provider to mitigate this issue. We will provide another update by 5:00 AM EST on July 24th, 2024.
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Time: July 24, 2024, 5 a.m.
Status: Identified
Update: We are working with our service provider to fix the underlying problem. We don't have an ETA for now. Next update by 3 AM EST on July 24th, 2024.
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Time: July 24, 2024, 3 a.m.
Status: Identified
Update: Our Engineers are continuing to work with our service provider for the fix. We will provide another update by 01:00 AM EST on July 24th, 2024.
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Time: July 24, 2024, 1:06 a.m.
Status: Identified
Update: Our engineers are continuing to work on a fix for this issue. At this time, we do not have an ETA. Next update will be at 11 PM EST July 23rd 2024.
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Time: July 23, 2024, 9 p.m.
Status: Identified
Update: Our engineers are
continue to work to resolve this issue as quickly as possible. We will share the ETA once available.
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Time: July 23, 2024, 7:40 p.m.
Status: Identified
Update: Our engineers are continuing to work on a fix for this issue.
Next update will be at 5 PM EST July 23rd, 2024.
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Time: July 23, 2024, 6:22 p.m.
Status: Identified
Update: Several of the affected systems have recovered and work continues with the remaining environments.
Clients in US region should now be able to access Connect ApplyYourself and App Review applications.
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Time: July 23, 2024, 3:40 p.m.
Status: Identified
Update: Our team has identified the problem and is actively working to restore the system. We anticipate full availability within the next 3 hours. Thank you for your patience and understanding.
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Time: July 23, 2024, 2:01 p.m.
Status: Investigating
Update: Our engineers are continuing to investigate this issue. At this time, we do not have any ETA.
Next update will be at 12PM EST July 23rd, 2024.
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Time: July 23, 2024, 12:50 p.m.
Status: Investigating
Update: Our engineers are continuing to investigate this issue.
At this time, we do not have an ETA. Users are unable to access or see errors while accessing Connect application. We will provide another update within 60 minutes or as soon as more information becomes available.
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Time: July 23, 2024, 11:53 a.m.
Status: Investigating
Update: We appreciate your patience as we work to resolve this issue. We will provide another update in 30 minutes or as soon as more information becomes available.
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Time: July 23, 2024, 11:13 a.m.
Status: Investigating
Update: Our dedicated team is actively investigating this issue. We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this might cause. We expect to provide another update in 30 minutes or as soon as more information becomes available.
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Time: July 23, 2024, 10:34 a.m.
Status: Investigating
Update: We are continuing to investigate this issue.
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Time: July 23, 2024, 10:28 a.m.
Status: Investigating
Update: Our engineering team is still investigating the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.
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Time: July 23, 2024, 9:57 a.m.
Status: Investigating
Update: Our engineers are investigating an issue where users are unable to access Connect application. this is impacting UK region. The site does not load, and users can experience errors.