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Is there an Bloomreach outage?

Bloomreach status: Systems Active

Last checked: 7 minutes ago

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Bloomreach outages and incidents

Outage and incident data over the last 30 days for Bloomreach.

There have been 2 outages or incidents for Bloomreach in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Bloomreach

Outlogger tracks the status of these components for Xero:

Bloomreach Content SaaS Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
brSM EMEA Active
brSM US Active
Component Status
Bloomreach Content SaaS Active
Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
Active
brSM EMEA Active
brSM US Active

Latest Bloomreach outages and incidents.

View the latest incidents for Bloomreach and check for official updates:

Updates:

  • Time: Nov. 22, 2024, 8:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 22, 2024, 6:03 a.m.
    Status: Monitoring
    Update: We have deployed several measures and we no longer observe the impact. We are continuing to monitor the situation
  • Time: Nov. 22, 2024, 5:31 a.m.
    Status: Investigating
    Update: The impact of the incident is intermittent. We are continuing to investigate the root cause of the issue
  • Time: Nov. 22, 2024, 3:56 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 22, 2024, 2:45 a.m.
    Status: Investigating
    Update: There are multiple campaign services having an issue, either being slow, or returning 5xx error. Includes transactional emails, on event triggers, campaign event tracking, public url redirections

Updates:

  • Time: Nov. 8, 2024, 3:56 p.m.
    Status: Resolved
    Update: The issue has been resolved.
  • Time: Nov. 8, 2024, 12:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 8, 2024, 12:49 p.m.
    Status: Identified
    Update: The issue has been identified and, the instance is processing the accumulated lag.
  • Time: Nov. 8, 2024, 12:39 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 19, 2024, 5:09 p.m.
    Status: Resolved
    Update: We are pleased to inform you the Bloomreach dashboard is now accessible to all clients.
  • Time: Sept. 19, 2024, 5:04 p.m.
    Status: Monitoring
    Update: Bloomreach dashboard is now operational and we are continuing to monitor. Our apologies for the inconvenience.
  • Time: Sept. 19, 2024, 4:58 p.m.
    Status: Investigating
    Update: Bloomreach dashboard is currently unavailable due to an issue with our authentication service. We are actively working in resolving the issue. We apologize for the inconvenience and will continue to provide you updates. Should you have any questions, please feel free to reach out to [email protected]

Updates:

  • Time: Sept. 18, 2024, 12:01 p.m.
    Status: Resolved
    Update: Dear Customer, We are pleased to inform you the Bloomreach dashboard is now fully operational. Best regards, Bloomreach Support Team
  • Time: Sept. 18, 2024, 10:17 a.m.
    Status: Monitoring
    Update: Dear Customer, Our engineering team had identified the issue and a fix has been applied for the same. We will continue to monitor. Best regards, Bloomreach Support Team
  • Time: Sept. 18, 2024, 10:16 a.m.
    Status: Investigating
    Update: Dear Customer, Our engineering team had identified the issue and a fix has been applied for the same. We will continue to monitor. Best regards, Bloomreach Support Team
  • Time: Sept. 18, 2024, 9:04 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 18, 2024, 8:09 a.m.
    Status: Investigating
    Update: Dear Customer, We have detected an issue in the Bloomreach search and merchandising dashboard. Dashboard users are intermittently facing issues loading the search and merchandising dashboard . Our Engineering team is aware and is actively investigating the issue. Kind regards, Bloomreach Support team

Updates:

  • Time: Sept. 3, 2024, 5:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 3, 2024, 3:36 p.m.
    Status: Investigating
    Update: There is a delay in the data processing related to data consumption, including imports and tracking.

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Frequently Asked Questions - Bloomreach

Is there a Bloomreach outage?
The current status of Bloomreach is: Systems Active
Where can I find the official status page of Bloomreach?
The official status page for Bloomreach is here
How can I get notified if Bloomreach is down or experiencing an outage?
To get notified of any status changes to Bloomreach, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Bloomreach every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Bloomreach do?
Bloomreach uses AI and real-time data to personalize the e-commerce experience, connecting customers with what they want to see.

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