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Is there an Bloomreach outage?

Bloomreach status: Systems Active

Last checked: 2 minutes ago

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Bloomreach outages and incidents

Outage and incident data over the last 30 days for Bloomreach.

There have been 2 outages or incidents for Bloomreach in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Bloomreach

Outlogger tracks the status of these components for Xero:

Bloomreach Content SaaS Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
brSM EMEA Active
brSM US Active
Component Status
Bloomreach Content SaaS Active
Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
Active
brSM EMEA Active
brSM US Active

Latest Bloomreach outages and incidents.

View the latest incidents for Bloomreach and check for official updates:

Updates:

  • Time: June 25, 2024, 6:41 a.m.
    Status: Resolved
    Update: Dear Customer, We are glad to inform you the search has been restored. Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems. We apologise for the inconvenience caused. If you have any further questions or need additional assistance, please reach out to support. Best regards, Bloomreach Support team
  • Time: June 25, 2024, 6:33 a.m.
    Status: Monitoring
    Update: Dear Customer, The issue was identified and a fix has been implemented and we are monitoring to confirm the incident has been resolved. Kind regards, Bloomreach Support Team.
  • Time: June 25, 2024, 6:15 a.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Search. Our engineering team is involved and actively investigating the issue. We will keep you informed and will update you immediately as soon as we have any more information. Kind regards, Bloomreach Support Team.

Updates:

  • Time: June 20, 2024, 9:16 a.m.
    Status: Resolved
    Update: Dear Customer, We are glad to inform you the availability of the Bloomreach Tools Dashboard has been restored. Please verify the availability of the dashboard and let us know if you are still experiencing any problems. If you have any further questions or need additional assistance, please let us know. Best regards, Bloomreach Support team
  • Time: June 20, 2024, 9:02 a.m.
    Status: Monitoring
    Update: Dear Customer, We are glad to inform you the platform availability of the Bloomreach Tools Dashboard has been restored. We will continue to monitor. Best regards, Bloomreach Support team
  • Time: June 20, 2024, 9:02 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 20, 2024, 9:01 a.m.
    Status: Monitoring
    Update: Dear Customer, We are glad to inform you the platform availability of the Bloomreach Tools Dashboard has been restored. We will continue to monitor. Best regards, Bloomreach Support team
  • Time: June 20, 2024, 8:57 a.m.
    Status: Investigating
    Update: Dear Customer, We have detected an issue in the Bloomreach search and merchandising dashboard. Dashboard users are currently facing issues loading the search and merchandising dashboard . Our Engineering team is aware and is further investigating the issue. Kind regards, Bloomreach Support team

Updates:

  • Time: June 5, 2024, 1:17 p.m.
    Status: Resolved
    Update: Dear Customer, We are pleased to inform you the feed processing capabilities have been fully resolved. Regards, Bloomreach Support Team.
  • Time: June 5, 2024, 11:15 a.m.
    Status: Monitoring
    Update: Dear Customer, We had detected issues with feed processing for Bloomreach Discovery .Other parts of the platform were not affected. Our engineering team has implemented the fix and data processing has been resumed. We are actively monitoring the queued feed ingestion jobs and will confirm once incident has been resolved. Regards, Bloomreach Support Team

Updates:

  • Time: May 28, 2024, 5:27 a.m.
    Status: Resolved
    Update: The lag was entirely processed and the situation is back to normal.
  • Time: May 28, 2024, 4:17 a.m.
    Status: Monitoring
    Update: The problematic tracking was blocked. We estimate it might take up to two hours to process the lag and for the situation to go back to normal.
  • Time: May 28, 2024, 4:14 a.m.
    Status: Investigating
    Update: Because of a user error, an usually high amount of events were ingested which overwhelmed our infrastructure. Impact: slower analytics (reports, metrics etc), and a portion of the tracking might be delayed up to two hours.

Updates:

  • Time: May 17, 2024, 2:26 a.m.
    Status: Resolved
    Update: The incident affecting Google Cloud Services has been resolved. Network connectivity issues impacting multiple products have been addressed, and services are now operating normally. Thank you for your patience during this time. For further details, you can refer to the Google Cloud status page https://status.cloud.google.com/index.html.
  • Time: May 17, 2024, 1:12 a.m.
    Status: Identified
    Update: We are currently experiencing an ongoing issue with our cloud services provider, Google Cloud, affecting network connectivity across multiple products. This incident has led to intermittent connectivity problems, impacting services and potentially causing disruptions for our clients. Google Cloud is actively working to resolve the issue. We will continue to monitor the situation and provide updates as they become available. For more detailed information, you can follow the status updates on the Google Cloud Incident page ( https://status.cloud.google.com/incidents/xVSEV3kVaJBmS7SZbnre#oKGDLmoneB3YgW79P7vm ) .

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Frequently Asked Questions - Bloomreach

Is there a Bloomreach outage?
The current status of Bloomreach is: Systems Active
Where can I find the official status page of Bloomreach?
The official status page for Bloomreach is here
How can I get notified if Bloomreach is down or experiencing an outage?
To get notified of any status changes to Bloomreach, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Bloomreach every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Bloomreach do?
Bloomreach uses AI and real-time data to personalize the e-commerce experience, connecting customers with what they want to see.

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