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Is there an Bloomreach outage?

Bloomreach status: Systems Active

Last checked: 2 minutes ago

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Bloomreach outages and incidents

Outage and incident data over the last 30 days for Bloomreach.

There have been 2 outages or incidents for Bloomreach in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Bloomreach

Outlogger tracks the status of these components for Xero:

Bloomreach Content SaaS Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
brSM EMEA Active
brSM US Active
Component Status
Bloomreach Content SaaS Active
Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
Active
brSM EMEA Active
brSM US Active

Latest Bloomreach outages and incidents.

View the latest incidents for Bloomreach and check for official updates:

Updates:

  • Time: Nov. 20, 2023, 9:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 20, 2023, 4:57 p.m.
    Status: Identified
    Update: Lag has been consumed
  • Time: Nov. 20, 2023, 2:03 p.m.
    Status: Identified
    Update: The team has identified the issue; the lag is being processed.

Updates:

  • Time: Nov. 16, 2023, 11:12 p.m.
    Status: Resolved
    Update: We are glad to inform you that processing the data updates from the Bloomreach Engagement platform on the EU1 instance to EBQ was completed, and the service is back to its normal state.
  • Time: Nov. 16, 2023, 1:26 p.m.
    Status: Monitoring
    Update: We are glad to inform you that processing the data updates from the Bloomreach Engagement platform on the US1 instance to EBQ was completed, and the service is back to its normal state. We continue to monitor the situation on the EU1 instance, where the processing of the data updates steadily improves.
  • Time: Nov. 16, 2023, 9:21 a.m.
    Status: Monitoring
    Update: The issue has been identified and fixed; we are currently monitoring the processing of the delay.

Updates:

  • Time: Nov. 1, 2023, 9:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 1, 2023, 8:42 p.m.
    Status: Identified
    Update: The issue has been identified, and a fix has been implemented. The importing lag is being processed.
  • Time: Nov. 1, 2023, 8:34 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 25, 2023, 4 p.m.
    Status: Resolved
    Update: Dear Customer, We are glad to inform you the availability of the Bloomreach Tools Dashboard has been restored. Please verify the availability of the dashboard and let us know if you are still experiencing any problems. If you have any further questions or need additional assistance, please let us know. Best regards, Bloomreach Support team
  • Time: Oct. 25, 2023, 3:51 p.m.
    Status: Monitoring
    Update: Dear Customer, We are glad to inform you the platform availability of the Bloomreach Tools Dashboard has been restored. We will continue to monitor. Best regards, Bloomreach Support team
  • Time: Oct. 25, 2023, 3:38 p.m.
    Status: Investigating
    Update: Dear Customer, We have detected an intermittent issue in the Bloomreach search and merchandising dashboard. Dashboard users are currently facing issues loading the search and merchandising dashboard . We are further investigating the issue. Kind regards, Bloomreach Support team

Updates:

  • Time: Oct. 12, 2023, 4:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 12, 2023, 3:46 p.m.
    Status: Monitoring
    Update: Bloomreach dashboard now appears operational but we are continuing to monitor. Our apologies for the inconvenience. Should you have any questions, please feel free to reach out to [email protected]
  • Time: Oct. 12, 2023, 3:20 p.m.
    Status: Investigating
    Update: We are aware that some clients are currently unable to log into the Bloomreach search and merchandising dashboard due to third party authentication service. We are further investigating the issue. Kind regards, Bloomreach Support team

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Frequently Asked Questions - Bloomreach

Is there a Bloomreach outage?
The current status of Bloomreach is: Systems Active
Where can I find the official status page of Bloomreach?
The official status page for Bloomreach is here
How can I get notified if Bloomreach is down or experiencing an outage?
To get notified of any status changes to Bloomreach, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Bloomreach every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Bloomreach do?
Bloomreach uses AI and real-time data to personalize the e-commerce experience, connecting customers with what they want to see.

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