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Is there an Bloomreach outage?

Bloomreach status: Systems Active

Last checked: 5 minutes ago

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Bloomreach outages and incidents

Outage and incident data over the last 30 days for Bloomreach.

There have been 2 outages or incidents for Bloomreach in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Bloomreach

Outlogger tracks the status of these components for Xero:

Bloomreach Content SaaS Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
brSM EMEA Active
brSM US Active
Component Status
Bloomreach Content SaaS Active
Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
Active
brSM EMEA Active
brSM US Active

Latest Bloomreach outages and incidents.

View the latest incidents for Bloomreach and check for official updates:

Updates:

  • Time: Oct. 6, 2023, 2:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 6, 2023, 2:04 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented, imports are being rapidly processed.

Updates:

  • Time: Oct. 6, 2023, 11:12 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 6, 2023, 10:48 a.m.
    Status: Monitoring
    Update: Brevo (Send In Blue) has fixed the issues. We are actively monitoring the situation.
  • Time: Oct. 6, 2023, 10:27 a.m.
    Status: Identified
    Update: EU1 is also impacted by the incident.
  • Time: Oct. 6, 2023, 10:26 a.m.
    Status: Identified
    Update: Emailing service provider Brevo has a downtime on their service, Bloomreach clients using Brevo emailing integrations are impacted. We are monitoring the situation. Brevo status page: https://status.brevo.com/

Updates:

  • Time: Sept. 25, 2023, 2:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 25, 2023, 1:50 p.m.
    Status: Monitoring
    Update: Services are functional - the team is monitoring the incident.
  • Time: Sept. 25, 2023, 1:24 p.m.
    Status: Identified
    Update: Accounts on CIN are also affected, web personalization is not working (Web Layers, Experiments, Managed Tags).
  • Time: Sept. 25, 2023, 1:02 p.m.
    Status: Identified
    Update: Accounts on CIS instance are experiencing issue with Web Layers, Experiments, Managed Tags not being displayed. Engineers are aware of the issue and are working on resolving it.

Updates:

  • Time: Sept. 25, 2023, 11:11 a.m.
    Status: Resolved
    Update: The incident has been resolved, and Web Layers, Experiments, and Managed Tags are functional on the CIN instance.
  • Time: Sept. 25, 2023, 11:05 a.m.
    Status: Identified
    Update: Engineers have identified the issue, team is working on a fix.
  • Time: Sept. 25, 2023, 10:56 a.m.
    Status: Investigating
    Update: Account on CIN instance are experiencing issue with Web Layers, Experiments, Managed Tags not being displayed.

Updates:

  • Time: Aug. 15, 2023, 2:59 p.m.
    Status: Resolved
    Update: Dear Customer, We are glad to inform you the availability of the Bloomreach Tools Dashboard has been restored. Please verify the availability of the dashboard and let us know if you are still experiencing any problems. If you have any further questions or need additional assistance, please let us know. Best regards, Bloomreach Support team
  • Time: Aug. 15, 2023, 2:50 p.m.
    Status: Monitoring
    Update: Dear Customer, We are glad to inform you the platform availability of the Bloomreach Tools Dashboard has been restored. We will continue to monitor. Best regards, Bloomreach Support team
  • Time: Aug. 15, 2023, 2:22 p.m.
    Status: Identified
    Update: Dear Customer, We are currently experiencing an intermittent disruption in the availability of the Bloomreach Tools Dashboard(Category Pages only). Our teams identified the issue and are attempting to restore availability as soon as possible. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

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Frequently Asked Questions - Bloomreach

Is there a Bloomreach outage?
The current status of Bloomreach is: Systems Active
Where can I find the official status page of Bloomreach?
The official status page for Bloomreach is here
How can I get notified if Bloomreach is down or experiencing an outage?
To get notified of any status changes to Bloomreach, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Bloomreach every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Bloomreach do?
Bloomreach uses AI and real-time data to personalize the e-commerce experience, connecting customers with what they want to see.

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