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Is there an BlueTie outage?

BlueTie status: Systems Active

Last checked: 8 minutes ago

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BlueTie outages and incidents

Outage and incident data over the last 30 days for BlueTie.

There have been 0 outages or incidents for BlueTie in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BlueTie

Outlogger tracks the status of these components for Xero:

BlueTie Drive File & Folder backup and sharing Active
Elevate VOIP Active
Google Workspace / GMail Active
Hosted Exchange (non-Office 365) Active
Office365 Services Active
Sharesync File & Folder backup and sharing Active
Sophos Email Security Active
API Active
Inbound Email Delivery Active
Outbound Email Deliverability Active
POP-IMAP-SMTP Active
Webmail Active
Component Status
Active
BlueTie Drive File & Folder backup and sharing Active
Elevate VOIP Active
Google Workspace / GMail Active
Hosted Exchange (non-Office 365) Active
Office365 Services Active
Sharesync File & Folder backup and sharing Active
Sophos Email Security Active
Active
API Active
Inbound Email Delivery Active
Outbound Email Deliverability Active
POP-IMAP-SMTP Active
Webmail Active

Latest BlueTie outages and incidents.

View the latest incidents for BlueTie and check for official updates:

Updates:

  • Time: Sept. 26, 2024, 9:47 p.m.
    Status: Resolved
    Update: Our DNS vendor indicates the issue is resolved.
  • Time: Sept. 26, 2024, 4:53 p.m.
    Status: Identified
    Update: Update: [Identified] Status: We have identified the issue affecting DNS resolution. We see improvements in the US East but are still working on the issues affecting US East and US Central. Our teams continue working to restore services as soon as possible. We will provide updates every 15 minutes or until we have an estimated time to repair. Impact: DNS timeouts and slowed responses for users for affected regions.
  • Time: Sept. 26, 2024, 4:22 p.m.
    Status: Identified
    Update: Our external DNS provider is experiencing a degradation at this time. This is causing intermittent issues accessing our services. They are actively working the issue. Here is their latest update: Status: We have identified the issue affecting DNS resolution. Our teams continue working to restore services as soon as possible. We will provide updates every 15 minutes or until we have an estimated time to repair. Impact: DNS timeouts and slowed responses for users (primarily US East and US Central) routed to the regions affected.

Updates:

  • Time: Aug. 28, 2024, 12:38 a.m.
    Status: Resolved
    Update: This is confirmed to be resolved. If you continue to have any issues, please reach out to our support team, [email protected].
  • Time: Aug. 27, 2024, 5:39 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the situation.
  • Time: Aug. 27, 2024, 4:50 p.m.
    Status: Investigating
    Update: There is currently a back-end service issue for our BlueTie Drive Backup & File Sharing solution. Our team is investigating.

Updates:

  • Time: July 17, 2024, 2:48 a.m.
    Status: Resolved
    Update: After hours of monitoring and careful review of network traces, we are comfortable resolving this event. If you experience further issues, please reach out to us at [email protected].
  • Time: July 16, 2024, 8:48 p.m.
    Status: Monitoring
    Update: Our upstream provider reports the issue may be resolved. We have confirming reports from some clients. We will set this to monitoring for a couple of hours.
  • Time: July 16, 2024, 8:48 p.m.
    Status: Monitoring
    Update: Our upstream provider reports the issue may be resolved. We have confirming reports from some clients. We will set this to monitoring for a couple of hours.
  • Time: July 16, 2024, 7:29 p.m.
    Status: Identified
    Update: We are presently waiting on response from the escalation to Cogent for resolution. We do not have an ETA at this time. We will continue to update here.
  • Time: July 16, 2024, 7:29 p.m.
    Status: Identified
    Update: We are presently waiting on response from the escalation to Cogent for resolution. We do not have an ETA at this time. We will continue to update here.
  • Time: July 16, 2024, 6:45 p.m.
    Status: Identified
    Update: We have been collecting a lot of evidence from customers which indicate an issue with Cogent, an upstream network provider. Our datacenter network team continues to work with upstream providers to resolve the issue. If you utilize a VPN to protect your communications, often times connecting to the VPN will circumvent the issue.
  • Time: July 16, 2024, 6:45 p.m.
    Status: Identified
    Update: We have been collecting a lot of evidence from customers which indicate an issue with Cogent, an upstream network provider. Our datacenter network team continues to work with upstream providers to resolve the issue. If you utilize a VPN to protect your communications, often times connecting to the VPN will circumvent the issue.
  • Time: July 16, 2024, 4:59 p.m.
    Status: Identified
    Update: Our network team has been analyzing traces and escalating identified issues to upstream providers. We are getting reports that things are improving, though not completely resolved. Users are experiencing slow webmail response time, but the timeouts and load failures appear to be diminishing. We will keep you updated here.
  • Time: July 16, 2024, 4:59 p.m.
    Status: Identified
    Update: Our network team has been analyzing traces and escalating identified issues to upstream providers. We are getting reports that things are improving, though not completely resolved. Users are experiencing slow webmail response time, but the timeouts and load failures appear to be diminishing. We will keep you updated here.
  • Time: July 16, 2024, 3:58 p.m.
    Status: Investigating
    Update: We are working with our network team to identify root cause, which is upstream.
  • Time: July 16, 2024, 3:58 p.m.
    Status: Investigating
    Update: We are working with our network team to identify root cause, which is upstream.

Updates:

  • Time: June 17, 2024, 4:18 a.m.
    Status: Resolved
    Update: BlueTie's planned maintenance completed successfully. All services are back online.
  • Time: June 17, 2024, 2 a.m.
    Status: Identified
    Update: BlueTie is undergoing a planned maintenance that is scheduled from 9:45PM EST 6/16/2024 - 12:15AM EST 6/17/2024. We will provide updates here.

Updates:

  • Time: June 17, 2024, 4:18 a.m.
    Status: Resolved
    Update: BlueTie's planned maintenance completed successfully. All services are back online.
  • Time: June 17, 2024, 2 a.m.
    Status: Identified
    Update: BlueTie is undergoing a planned maintenance that is scheduled from 9:45PM EST 6/16/2024 - 12:15AM EST 6/17/2024. We will provide updates here.

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Frequently Asked Questions - BlueTie

Is there a BlueTie outage?
The current status of BlueTie is: Systems Active
Where can I find the official status page of BlueTie?
The official status page for BlueTie is here
How can I get notified if BlueTie is down or experiencing an outage?
To get notified of any status changes to BlueTie, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BlueTie every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does BlueTie do?
BlueTie offers cloud-based software and email services to keep businesses operational and accessible from any location.

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