Company Logo

Is there an BlueTie outage?

BlueTie status: Systems Active

Last checked: 9 minutes ago

Get notified about any outages, downtime or incidents for BlueTie and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

BlueTie outages and incidents

Outage and incident data over the last 30 days for BlueTie.

There have been 0 outages or incidents for BlueTie in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for BlueTie

Outlogger tracks the status of these components for Xero:

BlueTie Drive File & Folder backup and sharing Active
Elevate VOIP Active
Google Workspace / GMail Active
Hosted Exchange (non-Office 365) Active
Office365 Services Active
Sharesync File & Folder backup and sharing Active
Sophos Email Security Active
API Active
Inbound Email Delivery Active
Outbound Email Deliverability Active
POP-IMAP-SMTP Active
Webmail Active
Component Status
Active
BlueTie Drive File & Folder backup and sharing Active
Elevate VOIP Active
Google Workspace / GMail Active
Hosted Exchange (non-Office 365) Active
Office365 Services Active
Sharesync File & Folder backup and sharing Active
Sophos Email Security Active
Active
API Active
Inbound Email Delivery Active
Outbound Email Deliverability Active
POP-IMAP-SMTP Active
Webmail Active

Latest BlueTie outages and incidents.

View the latest incidents for BlueTie and check for official updates:

Updates:

  • Time: June 5, 2023, 7:06 p.m.
    Status: Resolved
    Update: Final status: We've completed the restarts to address the residual impact, and after an extended period of monitoring, we've confirmed that the issue is resolved. We continue to investigate why the update caused impact and further details will be provided within the Post-Incident Report. Scope of impact: Impact was primarily to users hosted within infrastructure that received the update prior to the deployment halt. However, any user may have experienced some degree of impact as described in the "More Info" section above. Start time: Monday, June 5, 2023, 10:10 AM EDT End time: Monday, June 5, 2023, 1:13 PM EDT Preliminary root cause: A recent update, intended to add additional resilliencies against downstream request remaining in a hanging state, inadvertently caused impact. Next steps: - We're reviewing dump files gathered from impacted components during the incident to better understand why impact occurred. - We're investigating to content of the update to identify the underlying root cause. We’ll publish a Post-Incident report within five business days.
  • Time: June 5, 2023, 4:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 5, 2023, 4 p.m.
    Status: Investigating
    Update: What we know from Microsoft: Title: Some users are experiencing impact to multiple Microsoft 365 services and features User impact: Users are experiencing impact to multiple Microsoft 365 services and features. More info: Impact services and features include, but are not limited to: Exchange Online - Users are unable to access Outlook on the web (as communicated under EX571516) Microsoft Teams - Users may have difficulties scheduling meetings and/or live events - Users may have trouble loading people profile cards - Users may have issues loading file lists - Users may not be able to create new teams & channels - Users may not be able to install apps - Users may have trouble issuing searches - Users may see delays in admin policy changes taking effect - Users might see errors when using messaging extensions. - Teams Graph APIs may be impacted SharePoint Online and OneDrive for Business - Users may be unable to use Search functionality Current status: We're reviewing monitoring health systems targeted at networking, Client Access Front End (CAFE) routing, and database storage to determine the underlying cause of the issue.

Updates:

  • Time: June 5, 2023, 7:06 p.m.
    Status: Resolved
    Update: Final status: We've completed the restarts to address the residual impact, and after an extended period of monitoring, we've confirmed that the issue is resolved. We continue to investigate why the update caused impact and further details will be provided within the Post-Incident Report. Scope of impact: Impact was primarily to users hosted within infrastructure that received the update prior to the deployment halt. However, any user may have experienced some degree of impact as described in the "More Info" section above. Start time: Monday, June 5, 2023, 10:10 AM EDT End time: Monday, June 5, 2023, 1:13 PM EDT Preliminary root cause: A recent update, intended to add additional resilliencies against downstream request remaining in a hanging state, inadvertently caused impact. Next steps: - We're reviewing dump files gathered from impacted components during the incident to better understand why impact occurred. - We're investigating to content of the update to identify the underlying root cause. We’ll publish a Post-Incident report within five business days.
  • Time: June 5, 2023, 4:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 5, 2023, 4 p.m.
    Status: Investigating
    Update: What we know from Microsoft: Title: Some users are experiencing impact to multiple Microsoft 365 services and features User impact: Users are experiencing impact to multiple Microsoft 365 services and features. More info: Impact services and features include, but are not limited to: Exchange Online - Users are unable to access Outlook on the web (as communicated under EX571516) Microsoft Teams - Users may have difficulties scheduling meetings and/or live events - Users may have trouble loading people profile cards - Users may have issues loading file lists - Users may not be able to create new teams & channels - Users may not be able to install apps - Users may have trouble issuing searches - Users may see delays in admin policy changes taking effect - Users might see errors when using messaging extensions. - Teams Graph APIs may be impacted SharePoint Online and OneDrive for Business - Users may be unable to use Search functionality Current status: We're reviewing monitoring health systems targeted at networking, Client Access Front End (CAFE) routing, and database storage to determine the underlying cause of the issue.

Updates:

  • Time: May 4, 2023, 8:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 4, 2023, 5:28 p.m.
    Status: Investigating
    Update: Our DBAs successfully brought the database back online. Everything is fully functional at this time.
  • Time: May 4, 2023, 5:17 p.m.
    Status: Investigating
    Update: Backend DB went unavailable. We are recovering now. Will be back online shortly.

Updates:

  • Time: May 4, 2023, 8:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 4, 2023, 5:28 p.m.
    Status: Investigating
    Update: Our DBAs successfully brought the database back online. Everything is fully functional at this time.
  • Time: May 4, 2023, 5:17 p.m.
    Status: Investigating
    Update: Backend DB went unavailable. We are recovering now. Will be back online shortly.

Updates:

  • Time: April 28, 2023, 1:46 p.m.
    Status: Resolved
    Update: While we continue to monitor closely, our storage vendor confirmed that the work we performed overnight has put us on the right path. We have some follow up work to do to ensure this never happens again. Thanks for your patience and understanding this week.
  • Time: April 28, 2023, 10:36 a.m.
    Status: Identified
    Update: We are bringing services back online now.
  • Time: April 28, 2023, 9:09 a.m.
    Status: Identified
    Update: Our maintenance continues. We should have things back online near 7AM EST.
  • Time: April 28, 2023, 4:27 a.m.
    Status: Identified
    Update: Just a quick update. Storage maintenance is ongoing. We have confirmed through log analysis and general performance that imposing an outage was absolutely necessary to maintain the safety and integrity of data.
  • Time: April 28, 2023, 12:04 a.m.
    Status: Identified
    Update: Our outage has begun. We will keep you posted here.
  • Time: April 27, 2023, 9:35 p.m.
    Status: Identified
    Update: We are planning the outage starting at 8PM Eastern. We apologize for the inconvenience. We feel that this is going to be the only way to perform the storage maintenance required to get everything back online before tomorrow.
  • Time: April 27, 2023, 6:08 p.m.
    Status: Identified
    Update: We are planning an emergency downtime tonight in order to get things back into working order for tomorrow. Based on what we have learned about the issue impacting us, this is the best, safest and quickest course of action available to us.
  • Time: April 27, 2023, 4:35 p.m.
    Status: Identified
    Update: Performance is still very poor, impacting inbound email, webmail access and POP/IMAP access. Our team understands the root cause and how to fix the issue, but the storage needs to be responsive in order for us to fix the issue which involves moving users off of the storage. There will likely be no noticeable improvements during the day today. So sorry and appreciate your patience with us. This is our #1 priority.
  • Time: April 27, 2023, 1:51 p.m.
    Status: Identified
    Update: Storage congestion is causing slowness with all aspects of the application today. We understand the root cause of the issue and are doing everything possible to keep things operational. We need to complete the maintenance work as described by our storage vendor and that was underway overnight and will continue after the work day today. It generates a lot of IO and we do not want that to further the issues you are experiencing.
  • Time: April 27, 2023, 12:08 p.m.
    Status: Identified
    Update: We are experiencing performance degradation again today. We understand the root cause and have been actively executing the plan from the datacenter and storage teams. We will keep you posted.

Check the status of similar companies and alternatives to BlueTie

Akamai
Akamai

Systems Active

Nutanix
Nutanix

Systems Active

MongoDB
MongoDB

Systems Active

LogicMonitor
LogicMonitor

Systems Active

Acquia
Acquia

Systems Active

Granicus System
Granicus System

Systems Active

CareCloud
CareCloud

Systems Active

Redis
Redis

Systems Active

integrator.io
integrator.io

Systems Active

NinjaOne Trust

Systems Active

Pantheon Operations
Pantheon Operations

Systems Active

Securiti US
Securiti US

Systems Active

Frequently Asked Questions - BlueTie

Is there a BlueTie outage?
The current status of BlueTie is: Systems Active
Where can I find the official status page of BlueTie?
The official status page for BlueTie is here
How can I get notified if BlueTie is down or experiencing an outage?
To get notified of any status changes to BlueTie, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BlueTie every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does BlueTie do?
BlueTie offers cloud-based software and email services to keep businesses operational and accessible from any location.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free