Is there an Bonsai outage?

Bonsai status: Systems Active

Last checked: 4 minutes ago

Get notified about any outages, downtime or incidents for Bonsai and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Bonsai outages and incidents

Outage and incident data over the last 30 days for Bonsai.

There have been 0 outages or incidents for Bonsai in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Bonsai

Outlogger tracks the status of these components for Xero:

Bonsai Dashboard Active
Bonsai Website Active
Private Clusters Active
Region Health: Bonsai Frankfurt Active
Region Health: Bonsai Ireland Active
Region Health: Bonsai North Virginia Active
Region Health: Bonsai Oregon Active
Region Health: Bonsai Singapore Active
Region Health: Bonsai Sydney Active
Region Health: Bonsai Tokyo Active
Region Health: Bonsai Virginia Active
Component Status
Bonsai Dashboard Active
Bonsai Website Active
Private Clusters Active
Region Health: Bonsai Frankfurt Active
Region Health: Bonsai Ireland Active
Region Health: Bonsai North Virginia Active
Region Health: Bonsai Oregon Active
Region Health: Bonsai Singapore Active
Region Health: Bonsai Sydney Active
Region Health: Bonsai Tokyo Active
Region Health: Bonsai Virginia Active

Latest Bonsai outages and incidents.

View the latest incidents for Bonsai and check for official updates:

Updates:

  • Time: April 3, 2024, 6:41 p.m.
    Status: Resolved
    Update: Researchers recently discovered a sophisticated attempt to compromise XZ, a compression library that is widely used in Linux-based services across the world. It is suspected that if the compromise had been successful, state actors or other attackers would be able to remotely access many Linux-based machines on the Internet. Fortunately, the issue was discovered before the compromised version of the library made its way into mainline channels, so the impact is limited to versions 5.6.0 and 5.6.1. [CISA recommends](https://www.cisa.gov/news-events/alerts/2024/03/29/reported-supply-chain-compromise-affecting-xz-utils-data-compression-library-cve-2024-3094) users downgrade to XZ Utils 5.4.6 or earlier. Bonsai's system maintenance policy is to use up to date stable and LTS versions of software, and this policy means that none of our systems are impacted by the compromise. Out of an abundance of caution, we audited every online server in our fleet and verified that none of them is running the compromised versions of XZ Utils. Bonsai remains committed to the security and integrity of our systems and customers' data. Please direct any additional questions or concerns to support@bonsai.io.

Updates:

  • Time: Feb. 24, 2023, 6:35 p.m.
    Status: Resolved
    Update: This incident has been resolved. Heroku users will need to resend their provisioning requests. Heroku will also remove failed provisioning requests after 24 hours, so users will have to resend their provisioning requests.
  • Time: Feb. 24, 2023, 6:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 24, 2023, 6:15 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 24, 2023, 6:14 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 17, 2022, 3:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 17, 2022, 1:34 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 16, 2022, 8:36 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 16, 2022, 8:22 p.m.
    Status: Investigating
    Update: We are investigating interruptions to the Metrics service. This does not affect Elasticsearch, but may temporarily impact metrics collection for users.

Updates:

  • Time: June 17, 2022, 3:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 17, 2022, 1:40 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 16, 2022, 5:30 p.m.
    Status: Identified
    Update: The issue has been identified and our team is working to restore the Grafana dashboards.
  • Time: June 16, 2022, 5:28 p.m.
    Status: Investigating
    Update: The metrics database used by Grafana is currently experiencing an interruption. Elasticsearch clusters are operating normally. View an alternate source of metrics data on the "Metrics" tab in your Bonsai dashboard: https://docs.bonsai.io/article/328-metrics.

Updates:

  • Time: March 28, 2022, 9:51 p.m.
    Status: Resolved
    Update: At 05:30 UTC on 24 March 2022, Bonsai’s metrics database experienced node loss, which impacted metrics collection for a small percentage of clusters. Normally node loss is tolerable, and nodes are periodically replaced without incident. In this case, the node loss event affected replicated data as well. Affected users may see a gap in their metrics for the duration of the event. This event only affected metrics collection; customers’ Elasticsearch clusters were not impacted and continued to function normally.

Check the status of similar companies and alternatives to Bonsai

Anaplan
Anaplan

Systems Active

SpotOn
SpotOn

Systems Active

impact.com
impact.com

Systems Active

Replicon
Replicon

Systems Active

Adjust
Adjust

Systems Active

Quantcast
Quantcast

Systems Active

Acoustic
Acoustic

Systems Active

Pantheon Operations
Pantheon Operations

Systems Active

DealerSocket
DealerSocket

Systems Active

Mixpanel
Mixpanel

Systems Active

Invoca
Invoca

Systems Active

Ceros
Ceros

Systems Active

Frequently Asked Questions - Bonsai

Is there a Bonsai outage?
The current status of Bonsai is: Systems Active
Where can I find the official status page of Bonsai?
The official status page for Bonsai is here
How can I get notified if Bonsai is down or experiencing an outage?
To get notified of any status changes to Bonsai, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Bonsai every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Bonsai do?
Bonsai offers customizable and scalable search solutions with a unique guarantee of a green cluster state.