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Is there an Brandwatch outage?

Brandwatch status: Systems Active

Last checked: 8 minutes ago

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Brandwatch outages and incidents

Outage and incident data over the last 30 days for Brandwatch.

There have been 7 outages or incidents for Brandwatch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Brandwatch

Outlogger tracks the status of these components for Xero:

Brandwatch Consumer Research API Active
Brandwatch Data Upload API Active
Brandwatch Help Center Active
Brandwatch Reviews Active
Consumer Research Application Active
Data Collection Active
Vizia Admin Active
Vizia Command Center Active
Campaigns Active
Discover Active
Influence Platform Active
Influencer's CRM Active
Advertise Active
Audience Active
Benchmark Active
Cloud Elements EU Production Active
Engage Active
Filestack API Active
Influence (Paladin) Active
Listen Active
Measure Active
Platform (Falcon) Active
Publish Active
Component Status
Active
Brandwatch Consumer Research API Active
Brandwatch Data Upload API Active
Brandwatch Help Center Active
Brandwatch Reviews Active
Consumer Research Application Active
Data Collection Active
Vizia Admin Active
Vizia Command Center Active
Active
Campaigns Active
Discover Active
Influence Platform Active
Influencer's CRM Active
Active
Advertise Active
Audience Active
Benchmark Active
Cloud Elements EU Production Active
Engage Active
Filestack API Active
Influence (Paladin) Active
Listen Active
Measure Active
Platform (Falcon) Active
Publish Active

Latest Brandwatch outages and incidents.

View the latest incidents for Brandwatch and check for official updates:

Updates:

  • Time: Oct. 31, 2024, 3:48 p.m.
    Status: Resolved
    Update: The incident has been resolved. Measure has been fully restored and users should experience no further interruptions.
  • Time: Oct. 31, 2024, 3:19 p.m.
    Status: Monitoring
    Update: The issue with the Measure service has been resolved. Our team is actively monitoring to ensure that all users can access and utilize the service without any further interruptions.
  • Time: Oct. 31, 2024, 2:54 p.m.
    Status: Investigating
    Update: We are currently investigating issues with Measure not loading properly. Our team is actively working on identifying the cause and restoring normal operations as soon as possible. No loss of data will occur.
  • Time: Oct. 31, 2024, 2:51 p.m.
    Status: Investigating
    Update: We are currently investigating issues with Measure not loading properly. Our engineers have been alerted and we are awaiting a fix.

Updates:

  • Time: Oct. 30, 2024, 8:48 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 29, 2024, 10:35 a.m.
    Status: Monitoring
    Update: Our team has identified the cause of the issue and implemented a fix. TikTok channels can now be reconnected to Social Media Management again, as normal. We do not expect any data loss from this incident, but please allow up to 30 minutes for the channel to backfill any data that might have been missed during the disconnection of the channel. Our team continues to look into the root cause of this incident and is taking the necessary steps to avoid any further problems. We apologise for the disruption and inconvenience this has caused.
  • Time: Oct. 29, 2024, 10:08 a.m.
    Status: Investigating
    Update: We are aware of some TikTok accounts abruptly disconnecting from Social Media Management, and a 404 error preventing their reconnection. The team is currently investigating this issue. We will share further updates here as we have them.

Updates:

  • Time: Oct. 24, 2024, 3:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 24, 2024, 10:41 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 24, 2024, 10:01 a.m.
    Status: Investigating
    Update: We are currently experiencing issues affecting users' ability to log into Consumer Research. Our team is actively working to identify the root cause and implement a solution. We understand how important access to our platform is for your work, and we sincerely apologize for any inconvenience this may cause. We will provide updates as we make progress. Thank you for your patience and understanding during this time.

Updates:

  • Time: Oct. 18, 2024, 4:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 18, 2024, 3:29 p.m.
    Status: Monitoring
    Update: We are currently experiencing slower-than-usual backfills on the Brandwatch platform. Our team has identified the issue and released a fix.

Updates:

  • Time: Oct. 18, 2024, 7:38 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 17, 2024, 6:26 p.m.
    Status: Investigating
    Update: We are currently facing delays in processing query backfills. Our team is actively working on identifying the cause and restoring normal backfill operations as soon as possible.

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Frequently Asked Questions - Brandwatch

Is there a Brandwatch outage?
The current status of Brandwatch is: Systems Active
Where can I find the official status page of Brandwatch?
The official status page for Brandwatch is here
How can I get notified if Brandwatch is down or experiencing an outage?
To get notified of any status changes to Brandwatch, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Brandwatch every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Brandwatch do?
Brandwatch is a social suite that enables businesses to quickly understand and engage with their customers on social media.

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