Is there an Chargebee outage?
Chargebee status: Systems Active
Last checked: 21 seconds ago
Get notified about any outages, downtime or incidents for Chargebee and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 21 seconds ago
Get notified about any outages, downtime or incidents for Chargebee and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Chargebee.
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|
View the latest incidents for Chargebee and check for official updates:
Description: On May 15th, 2024, from 09:49 - 09:50 UTC and 09:56 - 09:57 UTC, we experienced brief server timeout issues for customers in the US region. We apologize for any inconvenience this may have caused.
Status: Resolved
Impact: Major | Started At: May 15, 2024, 12:25 p.m.
Description: Between May 13, 2024, 23:15 UTC, and May 14, 2024, 10:30 UTC, users encountered intermittent issues with the Chargebee Retention cancel pages. During this time, cancelling subscriptions or accepting offers was not functioning adequately. We apologize for any inconvenience this may have caused and appreciate your patience as we worked to resolve the issue.
Status: Resolved
Impact: Major | Started At: May 14, 2024, 2:13 p.m.
Description: On May 11th, 2024 between 02:09:30 UTC and 02:09:58 UTC (28 Seconds), we experienced brief server timeout issues for customers in the US region. We apologize for any inconvenience this may have caused. The impact was minor, with less than 1% of operations failing. Performance issues have been resolved, and services are functioning normally. We apologize for any inconvenience caused.
Status: Resolved
Impact: Minor | Started At: May 11, 2024, 3:10 a.m.
Description: We recently discovered a bug in our checkout process that affected less than 1% of our customers. This issue occurred when addon quantity changes or removal of addons were enabled during checkout. After investigating, we found that a recent change to our code caused the errors. We have taken immediate action to revert the code changes and resolve the issue. We apologize for any inconvenience this may have caused. Please note that the checkouts where the option to modify addons was disabled or checkouts without addons were not affected and remained fully functional.
Status: Resolved
Impact: Minor | Started At: May 9, 2024, 12:44 p.m.
Description: We recently identified and resolved a bug affecting a small number of non-renewing subscriptions. This bug occurred when merchants attempted to adjust the term end date to a date in the past. This resulted in affected subscriptions becoming temporarily inaccessible. We have fixed the issue, and services are now operating as usual. We apologize for any inconvenience caused.
Status: Resolved
Impact: Minor | Started At: April 30, 2024, 2:06 p.m.
Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.
