Is there an Chargebee outage?
Chargebee status: Systems Active
Last checked: 44 seconds ago
Get notified about any outages, downtime or incidents for Chargebee and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 44 seconds ago
Get notified about any outages, downtime or incidents for Chargebee and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Chargebee.
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View the latest incidents for Chargebee and check for official updates:
Description: We are pleased to inform you that our team has resolved the email notification issue. We apologize for any inconvenience this may have caused.
Status: Resolved
Impact: Minor | Started At: April 26, 2024, 11:53 p.m.
Description: We have confirmed that this issue has been resolved, and customers are no longer experiencing any errors in the Revenue Story Dashboard. We apologize for any inconvenience.
Status: Resolved
Impact: Major | Started At: April 23, 2024, 10:36 a.m.
Description: We discovered a problem that affected the template of a few email notifications. Unfortunately, some emails were missing the "Update Payment" button/link, which could have caused inconvenience. We have fixed the problem and ensured that the "Update Payment" button is included in all affected email notifications. We sincerely apologize for any inconvenience or disruption that this issue may have caused you.
Status: Resolved
Impact: Minor | Started At: April 23, 2024, 8:31 a.m.
Description: A recent upgrade to the 2019 version of the Stripe API led to transaction failures for 0.001% of EU merchants using Ideal payment methods. The root cause was traced to this upgrade, prompting a decision to revert to the 2013 version of the API to stabilize operations. We apologize for any inconvenience caused to affected merchants.
Status: Resolved
Impact: Minor | Started At: April 17, 2024, 1:18 p.m.
Description: On April 10, 2024, between 06:43 and 07:06 UTC, a code merge disrupted our API services and caused intermittent failures in the user interface (UI). These issues primarily affected a small subset of our customers located in Australia. The major spikes in the UI and API requests were observed between 07:00 and 07:03 UTC. However, our team quickly identified and resolved the problem, restoring both API and UI services to their normal functioning. We apologize for any inconvenience experienced by the impacted customers.
Status: Resolved
Impact: Minor | Started At: April 10, 2024, 7:33 a.m.
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