Is there an Chargebee outage?
Chargebee status: Systems Active
Last checked: 3 minutes ago
Get notified about any outages, downtime or incidents for Chargebee and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 3 minutes ago
Get notified about any outages, downtime or incidents for Chargebee and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Chargebee.
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View the latest incidents for Chargebee and check for official updates:
Description: On April 10th, 2024, between 04:52 and 05:15 UTC, there was an interruption in Slack Integration services, impacting certain merchants. Notifications related to your subscription/payment updates faced intermittent failures during this timeframe. The underlying cause was traced back to a third-party service provider associated with Slack. The errors have ceased, and there are no ongoing impacts as of 05:15 UTC. For more details - https://slack-status.com/2024-04/42385b43ab0a78d3
Status: Resolved
Impact: Minor | Started At: April 10, 2024, 6:21 a.m.
Description: On April 9th, 2024, between 21:35 and 22:26 UTC, there was an interruption in Slack Integration services, impacting certain merchants. Notifications related to your subscription/payment updates faced intermittent failures during this timeframe. The underlying cause was traced back to a third-party service provider associated with Slack. The errors have ceased, and there are no ongoing impacts as of 22:26 UTC. For more details - https://slack-status.com/2024-04/bfe87b11e30ed387
Status: Resolved
Impact: Minor | Started At: April 8, 2024, 11:18 p.m.
Description: On April 7, 2024, between 05:30 and 07:40 UTC, routine system maintenance led to the intermittent unavailability of a server in our EU data centre. This resulted in API failures for a small fraction (0.015%) of our EU-based customers. It's important to note that this Incident exclusively impacted the EU region. However, the issue has been resolved, and API services have returned to normal operation. We apologize for any inconvenience and disruption to service this caused for impacted customers.
Status: Resolved
Impact: Minor | Started At: April 7, 2024, 9:24 a.m.
Description: We discovered an issue within the Calendar billing workflow, specifically in the integration of Calendar billing with contract terms. The problem primarily impacted the alignment of contract terms with billing dates, leading to inaccuracies in subscription detail modifications. Consequently, errors have occurred in managing subscription details due to this unaddressed edge case. The issue has been resolved as of 06 April 2024, restoring the workflow to its intended functionality. We apologize for any inconvenience this may have caused.
Status: Resolved
Impact: Minor | Started At: April 6, 2024, 6:17 a.m.
Description: We experienced sync failures in the HubSpot Quote-to-Cash integration due to an issue on HubSpot's end. After identifying the root cause, we have implemented a fix, and the sync is now fully operational. Users should no longer experience any disruptions. We apologize for any inconvenience caused. If you encounter any further issues, please don't hesitate to contact our support team for assistance.
Status: Resolved
Impact: None | Started At: April 1, 2024, 4:06 p.m.
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