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Is there an Chargebee outage?

Chargebee status: Systems Active

Last checked: a minute ago

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Chargebee outages and incidents

Outage and incident data over the last 30 days for Chargebee.

There have been 3 outages or incidents for Chargebee in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chargebee

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Component Status

Latest Chargebee outages and incidents.

View the latest incidents for Chargebee and check for official updates:

Updates:

  • Time: April 2, 2024, 8:05 a.m.
    Status: Resolved
    Update: On Mar 31st, 2024 between 23:12 to 00:15 UTC & Apr 1st,2024 between 00:56 UTC to 01:33 UTC, we experienced intermittent server timeout issues due to which some of the POST operations failed for a few customers only in the EU region. Please note that the impact was minor and the performance issues have been resolved and services are running fine. We apologize for any inconvenience.

Updates:

  • Time: March 25, 2024, 6:46 a.m.
    Status: Resolved
    Update: On March 25, 2024, between 1:18 and 1:19 UTC, Avalara encountered internal server errors affecting specific merchants. Investigation revealed the root cause to be related to a third-party service provider utilized by Avalara. The errors have since subsided, with no further impact reported.

Updates:

  • Time: March 22, 2024, 6:52 a.m.
    Status: Resolved
    Update: On March 21st, 2024, during our efforts to enhance user interface scalability, a deployment resulted in removing the subscription cancellation option from all test sites. Promptly recognizing the issue, our team took swift corrective measures, reverting the change to restore functionality. We apologize for any inconvenience caused and appreciate your patience as we work to resolve this disruption.

Updates:

  • Time: March 20, 2024, 9:36 a.m.
    Status: Resolved
    Update: Between 08:31 am and 09:00 am UTC, some test sites experienced intermittent loading issues with the subscription page. A recent change in our platform caused this disruption. Our team swiftly identified the problem and took immediate action to minimize its impact. We have successfully resolved the issue by reverting the change. We apologize for any inconvenience and disruption to your service during this time. Note - Only the user interface was impacted by this incident; the API remained unaffected.

Updates:

  • Time: March 20, 2024, 5:57 a.m.
    Status: Resolved
    Update: Between 04:54 and 05:03 UTC, Avalara experienced internal server errors impacting certain merchants. The root cause has been identified as stemming from a third-party service provider, Avalara. The errors have ceased, and there are no ongoing impacts as of 5:03:00 AM UTC. This incident exclusively pertained to the TEST site; no LIVE sites were affected during the specified timeframe.

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Frequently Asked Questions - Chargebee

Is there a Chargebee outage?
The current status of Chargebee is: Systems Active
Where can I find the official status page of Chargebee?
The official status page for Chargebee is here
How can I get notified if Chargebee is down or experiencing an outage?
To get notified of any status changes to Chargebee, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Chargebee every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Chargebee do?
A software solution designed to help subscription businesses reduce customer churn and improve retention rates.