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Outage and incident data over the last 30 days for Bugfender.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Log ingestion API | Active |
Private instances (eu) | Active |
Private instances (us) | Active |
Public website (bugfender.com) | Active |
Support site (support.bugfender.com), email and chat | Active |
Web dashboard (dashboard.bugfender.com) | Active |
View the latest incidents for Bugfender and check for official updates:
Description: Logs are now being processed at the usual speed, so we're declaring the incident resolved. We will continue to monitor performance especially closely over the next hours. We're sorry for the inconvenience caused and we thank you for your patience.
Status: Resolved
Impact: Minor | Started At: June 26, 2024, 2:43 p.m.
Description: After a more thorough investigation, this was a monitoring failure and we can not identify any issues with the service performance. We will continue to monitor closely for the next hours, but it looks like a false alarm.
Status: Resolved
Impact: None | Started At: June 13, 2024, 9:26 a.m.
Description: The incident has been resolved. Thanks for your patience, and sorry for the inconvenience caused.
Status: Resolved
Impact: Critical | Started At: May 31, 2024, 3:21 p.m.
Description: This incident has been resolved, and all systems are now operational. Please note that there may be some pending logs to be processed, so expect a delay in logs appearing as the systems process all pending information.
Status: Resolved
Impact: Critical | Started At: March 6, 2024, 3 a.m.
Description: The following devices stopped being able to send logs to Bugfender: * Android 7.0 and earlier * iOS 9.x and earlier * Windows 7 and earlier * Mac OS X 10.11 (El Capitan) and earlier * Firefox 49 and earlier Our SSL certificate provider, Let's Encrypt, uses a new root certificate (ISRG Root X1), which is not installed by default in the above listed devices. If you can configure the devices, like in the case of a kiosk application or MDM-enrolled devices, you can manually trust the ISRG Root X1 certificate listed here: https://letsencrypt.org/certificates/ If you want to see the devices affected in an application, you can check the "Device Config." tab, and use the "OS Version" filter to find the devices under those versions. Devices affected are 7.0 and older (but not 7.1 and newer). We expect the impact of this transition to be minimal, since Android 7.0 devices have been out of official support for a long time and many applications no longer work there. If you have any further questions, please contact us at support.bugfender.com or via the chat, and we'll be happy to help you.
Status: Resolved
Impact: None | Started At: Feb. 25, 2024, 5:30 a.m.
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