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Is there an Built Technologies outage?

Built Technologies status: Systems Active

Last checked: 8 minutes ago

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Built Technologies outages and incidents

Outage and incident data over the last 30 days for Built Technologies.

There have been 4 outages or incidents for Built Technologies in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Built Technologies

Outlogger tracks the status of these components for Xero:

Authentication and User Management Active
Lien waivers Active
Payments Active
Procore - Quickbooks Online Bridge Active
Accounting and Draw Processing Active
Authentication and User Management Active
Built Marketplace Integrations Active
Client Data Integrations Active
Deal Management Active
Desktop Applications Active
Insights Reporting Active
Inspection and Progress Reporting Active
Mobile Applications Active
Notifications Active
Partner Service Integrations Active
Project Administration Active
Component Status
Active
Authentication and User Management Active
Lien waivers Active
Payments Active
Procore - Quickbooks Online Bridge Active
Active
Accounting and Draw Processing Active
Authentication and User Management Active
Built Marketplace Integrations Active
Client Data Integrations Active
Deal Management Active
Desktop Applications Active
Insights Reporting Active
Inspection and Progress Reporting Active
Mobile Applications Active
Notifications Active
Partner Service Integrations Active
Project Administration Active

Latest Built Technologies outages and incidents.

View the latest incidents for Built Technologies and check for official updates:

Updates:

  • Time: May 31, 2023, 10:57 p.m.
    Status: Resolved
    Update: The incident has been further tested and is resolved.
  • Time: May 31, 2023, 10:54 p.m.
    Status: Monitoring
    Update: We validated a fix and are continuing to monitor. If you are still experiencing a login issue, please clear your website data and cookies and try again. If the issue is persists, please reach out to Built Support.
  • Time: May 31, 2023, 10:12 p.m.
    Status: Identified
    Update: We have identified a possible solution to the incident which will be put into production shortly.
  • Time: May 31, 2023, 10:04 p.m.
    Status: Investigating
    Update: We are currently investigating an interruption in the ability to login using SSO for the Excel Add-In tool. We will provide additional updates shortly.

Updates:

  • Time: May 8, 2023, 4:33 p.m.
    Status: Resolved
    Update: We have confirmed Insights data is refreshing in its routine hourly cadence and will continue to update throughout the day. We are also looking to re-send Monday morning's custom reports. Please contact Built Support with any additional questions at [email protected]. We apologize for any inconvenience. Thank you for your patience!
  • Time: May 8, 2023, 4:19 p.m.
    Status: Monitoring
    Update: We have deployed a solution for the Insights data refreshing and reports should begin reflecting current data over the next hour.
  • Time: May 8, 2023, 3:45 p.m.
    Status: Identified
    Update: We have identified a solution for Insights data not refreshing and are actively working to update all reports as soon as possible.
  • Time: May 8, 2023, 3:32 p.m.
    Status: Investigating
    Update: We are aware of an issue with our Draw Management Insights reports refreshing data and we are actively reviewing the root cause. We apologize for any inconvenience.

Updates:

  • Time: April 24, 2023, 11:57 p.m.
    Status: Resolved
    Update: We have resolved the outstanding issues with the add-in tool for our Deal Management platform. If you continue to experience any problems, please contact [email protected] We apologize for the inconvenience!
  • Time: April 24, 2023, 11:30 p.m.
    Status: Monitoring
    Update: We have released an update to our Deal Management platform, which should resolve the issues experienced with the add-in tool. If you continue to have issues accessing the newest version, please close all Excel and Word files prior to re-opening. If you still continue to experience any issues, please contact Built support at [email protected].
  • Time: April 24, 2023, 10:26 p.m.
    Status: Identified
    Update: We will be deploying a new version of the add-in shortly that will address the blocking issues.
  • Time: April 24, 2023, 9:46 p.m.
    Status: Investigating
    Update: We are aware of an issue with the Atlas Add-in that is causing all users to experience issues using reporting. Our engineers are actively investigating the issue and we hope to resolve it as soon as possible.

Updates:

  • Time: March 31, 2023, 5:22 p.m.
    Status: Resolved
    Update: We have resolved the outstanding issues with emails sending in our Contractor Lien Waivers service. If you continue to experience any problems, please contact [email protected] We apologize for the inconvenience!
  • Time: March 31, 2023, 3:46 p.m.
    Status: Identified
    Update: We are aware that some clients using our Contractor Lien Waivers service have experienced issues receiving emails with completed lien waivers. We are actively working to identify the root cause. We apologize for the inconvenience.

Updates:

  • Time: March 22, 2023, 3:40 p.m.
    Status: Resolved
    Update: We have confirmed that photo and file uploading and viewing is fully recovered in our Draw platform. If you continue to experience any issues, please contact Built Support.
  • Time: March 22, 2023, 3:12 p.m.
    Status: Monitoring
    Update: We are beginning to see recovery of photos and files uploading and viewable in our Draw platform. The system will take time to work through the queue of photos and files. We will continue to monitor for full recovery.
  • Time: March 22, 2023, 3:03 p.m.
    Status: Identified
    Update: We have been made aware that some lenders are experiencing issues with uploading and viewing inspection photos and files in Built's Draw platform. We are actively reviewing and confirmed a delay in photos and files appearing, however they are not lost. We will provide an update once available. We apologize for the inconvenience.

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Frequently Asked Questions - Built Technologies

Is there a Built Technologies outage?
The current status of Built Technologies is: Systems Active
Where can I find the official status page of Built Technologies?
The official status page for Built Technologies is here
How can I get notified if Built Technologies is down or experiencing an outage?
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