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Is there an Built Technologies outage?

Built Technologies status: Systems Active

Last checked: 2 minutes ago

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Built Technologies outages and incidents

Outage and incident data over the last 30 days for Built Technologies.

There have been 6 outages or incidents for Built Technologies in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Built Technologies

Outlogger tracks the status of these components for Xero:

Authentication and User Management Active
Lien waivers Active
Payments Active
Procore - Quickbooks Online Bridge Active
Accounting and Draw Processing Active
Authentication and User Management Active
Built Marketplace Integrations Active
Client Data Integrations Active
Deal Management Active
Desktop Applications Active
Insights Reporting Active
Inspection and Progress Reporting Active
Mobile Applications Active
Notifications Active
Partner Service Integrations Active
Project Administration Active
Component Status
Active
Authentication and User Management Active
Lien waivers Active
Payments Active
Procore - Quickbooks Online Bridge Active
Active
Accounting and Draw Processing Active
Authentication and User Management Active
Built Marketplace Integrations Active
Client Data Integrations Active
Deal Management Active
Desktop Applications Active
Insights Reporting Active
Inspection and Progress Reporting Active
Mobile Applications Active
Notifications Active
Partner Service Integrations Active
Project Administration Active

Latest Built Technologies outages and incidents.

View the latest incidents for Built Technologies and check for official updates:

Updates:

  • Time: June 21, 2024, 5:46 p.m.
    Status: Resolved
    Update: At 12:31 AM CT we implemented a fix to the issue identified at 10:22 AM CT affecting Built Payment Management and Project Financials, which made vendors unable to accept payments with attached lien waivers. Payments should go through automatically for users who tried to accept payments during the incident timeframe. Thank you for your patience during this time. We apologize for any inconvenience this has caused.
  • Time: June 21, 2024, 5:13 p.m.
    Status: Identified
    Update: We have identified the cause of the issue making vendors unable to accept payments with attached lien waivers, which began today at 10:22 AM CT. We are working on a solution that will restore full functionality and auto-accept payments for users who tried to accept them during the incident timeframe. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.
  • Time: June 21, 2024, 4:17 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that started at 10:22 AM CT affecting Built Payment Management, making vendors unable to accept payments. We apologize for any inconvenience and are working to fix this as quickly as possible. At this moment, we do not know the cause or have an estimated resolution time. We will keep you updated and appreciate your patience.

Updates:

  • Time: June 12, 2024, 4:58 p.m.
    Status: Resolved
    Update: As of 11:20 AM CT on 6/12 we’ve confirmed full resolution of the partner licensing error that caused issues loading Insights. Service has been fully restored, and we are re-running any scheduled reports that may have been impacted by the outage. No action is required by our customers. Thank you for your patience. We apologize for any inconvenience this caused.
  • Time: June 12, 2024, 2:26 p.m.
    Status: Identified
    Update: The incident causing issues loading our Insights feature is due to a partner's licensing error. We are working with them on a solution that will restore full functionality. In the interim, please utilize our Reporting feature as a workaround.
  • Time: June 12, 2024, 1:21 p.m.
    Status: Identified
    Update: We have identified an issue impacting the Insights feature beginning the morning of 6/12. We are working on a solution that will restore full functionality. In the interim, please utilize our Reporting feature as a workaround. We apologize for any inconvenience and will keep you informed as we have more information.

Updates:

  • Time: June 5, 2024, 2:30 p.m.
    Status: Resolved
    Update: Our monitoring of the issue affecting user logins has concluded, and users should now be able to log in without any further problems. If you encounter any persisting issues, please don't hesitate to reach out to our support team at (800) 655-8138.
  • Time: June 5, 2024, 1:13 p.m.
    Status: Monitoring
    Update: The issue affecting user logins has resolved. Our team is actively monitoring to ensure continued stability. Thank you for your patience and continued support!
  • Time: June 5, 2024, 11:15 a.m.
    Status: Investigating
    Update: We are aware of an intermittent issue causing login difficulties for some users. If you encounter this problem, please try logging in again. We are currently investigating the cause.

Updates:

  • Time: May 29, 2024, 5:26 p.m.
    Status: Resolved
    Update: We’ve confirmed full resolution of the file viewing and downloading issue impacting all Built products that began the morning of 5/29. All files, including those uploaded during this period, are now available for viewing and downloading. Thank you for your patience. We apologize for any inconvenience this caused.
  • Time: May 29, 2024, 2:22 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 29, 2024, 2:16 p.m.
    Status: Investigating
    Update: We are aware of an issue that is preventing some files from being accessible within the application. Our team is actively investigating and working to resolve the problem as quickly as possible. Thank you for your patience.

Updates:

  • Time: May 16, 2024, 9 p.m.
    Status: Resolved
    Update: All users of Project Financials, Payment Management and LWIO may have recently experienced issues signing lien waivers. We identified the cause and have fully resolved this issue. If you are still experiencing problems, please contact [email protected].
  • Time: May 16, 2024, 8:01 p.m.
    Status: Monitoring
    Update: We have identified and applied a fix to an issue with Project Financials, Payment Management and LWIO that was preventing vendors from signing lien waivers. Our engineers will be monitoring the situation closely to ensure all problems have been resolved.
  • Time: May 16, 2024, 7:52 p.m.
    Status: Identified
    Update: We've identified an issue with a third-party vendor that is impacting the signing of lien waivers. We are actively monitoring the situation and will provide updates as soon as the issue is resolved. Thank you for your patience and understanding.
  • Time: May 16, 2024, 7:17 p.m.
    Status: Investigating
    Update: We are aware of an issue with Project Financials, Payment Management and LWIO that is not allowing lien waivers to be signed. Our engineers are actively investigating the issue and we hope to resolve it as soon as possible.

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Frequently Asked Questions - Built Technologies

Is there a Built Technologies outage?
The current status of Built Technologies is: Systems Active
Where can I find the official status page of Built Technologies?
The official status page for Built Technologies is here
How can I get notified if Built Technologies is down or experiencing an outage?
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