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Outage and incident data over the last 30 days for CallHub.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Analytics | Active |
Browser Calls | Active |
Imports | Active |
Main Dashboard | Active |
Phone Calls | Active |
SMS Messages | Active |
View the latest incidents for CallHub and check for official updates:
Description: This incident has been fixed and voice calls are working fine. It was a caching issue on one of our servers. We are considering it resolved now. Sorry for the inconvenience caused to you.
Status: Resolved
Impact: Major | Started At: April 11, 2024, 7:37 p.m.
Description: We are considering this incident resolved. Root Cause: A sudden surge in database load and high data transfer overwhelmed the system. We've undertaken the necessary steps to address these situations.
Status: Resolved
Impact: Critical | Started At: Feb. 23, 2024, 2:02 a.m.
Description: We are considering this incident resolved. Root Cause: A sudden surge in database load and high data transfer overwhelmed the system. We've undertaken the necessary steps to address these situations.
Status: Resolved
Impact: Critical | Started At: Feb. 23, 2024, 2:02 a.m.
Description: RCA - One of the database connection pooler system configuration settings was incorrectly set to lower limit when we upgraded the servers which resulted in failure of application to db server connections when the traffic was high. Impact - System was entirely down from 5:16pm PST to 5:35pm PST - 19min complete outage. System was available with degraded performance (slowness) from 5:35pm PST till about 5:50pm PST - 15min degraded performance.
Status: Resolved
Impact: Critical | Started At: Feb. 15, 2024, 3:07 a.m.
Description: RCA - One of the database connection pooler system configuration settings was incorrectly set to lower limit when we upgraded the servers which resulted in failure of application to db server connections when the traffic was high. Impact - System was entirely down from 5:16pm PST to 5:35pm PST - 19min complete outage. System was available with degraded performance (slowness) from 5:35pm PST till about 5:50pm PST - 15min degraded performance.
Status: Resolved
Impact: Critical | Started At: Feb. 15, 2024, 3:07 a.m.
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